I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

Patrick was incredible to deal with. He was very affordable and clearly explained our options and…read morethe cost of each. His first, cheapest option that he was hopeful would work because it was going to be tricky ended up working beautifully. It was great watching a master of his craft at work and he was excited with how well it turned out. It's awesome when you feel like you found your guy for a particular profession and Patrick is definitely it for any electric work I could have in the future.

Had a small issue replacing a gcfi outlet in my kitchen. Ventured into unfamiliar territory and…read morefigured getting a trained professional was a good idea. Contacted a few places to get info and got some run around. I realize it's a small job, but don't say you'll call back the next day if you're not going to do it. It was very frustrating. This was NOT the case with Patrick. His communication was clear and responsive. Gave a quote up front. Showed up on time. Got the job done promptly and was a pleasure to work with. I would definitely do business with him again.

The GFCI outlet on our front porch blew out which meant all of our Christmas lights were not on. My…read morehusband has replaced GFCI's before, but this one was being stubborn. We called Propheter Home & Handyman Service yesterday and Marc was at our house first thing this morning. We no longer look like Grinches! In addition to his expertise, he is a super nice person, as is his wife who helped get our appointment scheduled. And the cost was extremely reasonable. We highly recommend Marc!

Anthony was awesome! We chatted briefly about replacing a hardwired under-cabinet light, and he was…read moreavailable. He quoted a reasonable amount, was courteous about keeping my wife in the loop about when he would show up, and had the job done in 30 minutes. Everything was cleaned up nicely after he was finished. I appreciate him making such quick work of it, would definitely recommend him!

Anthony from Expert Electric did a great job! He was quick to respond when I initiated the project…read moreon Yelp. He confirmed an appointment on the next business day. He was on time for the appointment and quickly addressed two electrical issues. Highly recommend Anthony at Expert Electric!

We had a great experience with Tully Electric. They came out to check an outlet that was sparking…read moreand quickly replaced the receptacle. The team was timely, professional, and communicated clearly throughout the process. Everything was handled efficiently and gave us peace of mind. We would definitely use Tully Electric again and recommend them to others.

Tully came highly recommended from friends to me! Needing bathroom fan in attic checked - needs to…read morebe replaced as we thought. They took the time to check our electrical panels and also looked at other issues I asked about including upgrading smoke and carbon monoxide detectors which we will be doing with them as well. Explained everything very clearly and received estimates for all same day !

We recently had a new home built in Sugar Grove. The builder did not offer any custom work. Enter…read moreDave , we did a walk through after closing and I expressed my vision for upgrades. Dave provided his ideas and a plan came together. His crew was friendly and very professional. Work was reviewed before started and it all exceeded my expectations. One of the team actually asked me if he could run a vacuum to clean up his work area. He wanted to be sure he wouldn't disturb me with the noise. Upon completion we did another walk through to confirm everything was done to my expectations. We clearly now have an electrician to rely on at our new home!

David and his crew are amazing. Very professional and very thoughtful. I felt like I was working…read morewith a friend, not a contractor. Penna did. small jobs and a big job for us when we finished our basement. No detail is overlooked, and he doesn't cut corners. There were things I would never have thought of, but David did. I've never worked with someone so considerate and fair. Simply the best!

Needed some minor work to satisfy a home sale. They were busy and didn't have any immediate…read moreappointments available but said since we were local, they'd see if they could fit us in if a job finished early. The next morning, the phone rang and they said someone could be there in 30 minutes. And an hour after that, the work was done and at a reasonable price.

We called for an outlet that stopped working. Ron traced the problem back to another outlet in…read moreanother room. That outlet was shorting from loose wire and burnt to black. May ahve saved our house.

Very professional and very down to Earth people. R&R helped us with a checklist for selling our…read morehouse, showed up on time, worked hard to get everything we needed done and were very nice to deal with. thanks again.