I initially had a positive experience with Taconic Fireplace based on a friend's recommendation…read more The installation and communication were satisfactory, and they addressed my few concerns during the process. Being in the construction field, I had a few concerns with the install and they assured me not to worry. they made sure that I understood that if anything happened, they would return to rectify the issue. When I reached out about a leak less than a year later, they mentioned fixing it but... with a 4-month delay and offered that I could hire a local roofer if I would like. I asked if they could cover the cost of a local roofer, given it was their work. Unfortunately, the response was a firm refusal, citing the minimal nature of the leak and its unusual occurrence. Their email to me: "No I will not cover the cost of a roofer. The leak is minimal and more strange it hasn't started since the beginning. Is this happening every so often or only on very windy and heavy rains or because snow is sitting up there." Should leaks only happen on rare occasions during specific weather conditions after a woodstove is installed? In my opinion, any leak for any reason, needs to be dealt with immediately. I had anticipated better service, especially from a recommended and seemingly kind company. It appears their commitment to quality diminished after the payment was made. I hope they address these concerns and prove themselves as a reputable company. I will update this review accordingly. Update: I received the following message from Michael the day after posting my review: "I appreciate the 1-star review. Why don't you call me and talk to me like a man before going on the internet and crying to everyone. 845-661-5148." Grateful for this last message, as it gives me further insight into the nature of the person/company I was dealing with.

We recently had fireplace doors installed. The whole process was very easy and efficient…read more We were provided with many options, with the salesperson (Dan) helping us to make the best choice for our fireplace. He was very knowledgeable. The installation by Michael, one of the owners, was professional and precise. His expertise lead to a perfect installation. There is no reason to go anywhere else.

Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

My experience with this CF Ford chimney was amazing! They put a cap on my…read morehouse and we're very honest on what i did/ did not need done. Craig and Devon were so kind and left my house cleaner then when they got there. Thank you so much. HIGHLY recommend this company.

Craig and Devin were very professional and courteous. They were very attentive to the issue we were…read morehaving with water coming into the fireplace. They found the problem. We scheduled an appointment to fix the problem and they called to confirm and were on time. We have had a few heavy rainfalls since they came and sealed the chimney and no water has come into the fireplace. I highly recommend CF Ford for all your chimney related work.

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

If only I could give negative stars!! Don't use Joe Messina to do work for you. He did a partial…read morecrappy job putting up stone behind my woodstove. He even left some pieces out of the job. He was supposed to change out my chimney chase and took my $$ and never came back to finish the job. I took him to court and won. I'm still waiting for my $3,800 from him. Please use someone else!!

Knowing that finding an honest chimney company can be tricky, I checked Yelp to find a legit…read morebusiness with a good reputation. After reading all the good reviews, I called JF Messina. Joe answered the phone and we discussed the work I needed done (chimney sweep and inspection). He gave me a quote over the phone and set up an appointment to come do the work. The price was very fair. When Joe arrived, he went straight to work and cleaned out my chimney. He took the time to caution me about a loose damper and explain how to safely manipulate it. When he was done cleaning it, there was no sign that he had cleaned it - the surrounding floor was spotless. This is where some businesses would take advantage of people: Joe inspected the chimney and advised me that it was in good shape. Other companies might try to drum up business here. Since he was honest, affordable, and professional, I look forward to hiring him for any chimney needs in the future.

Showed up on time, completed the work efficiently , made no mess and left the room perfectread more

We have been using McNamara for years. They redid my fireplace over 15 years ago. I use them for…read moreheating and air conditioning as well. We have tried others... but never great the great service of McNamara's! Prompt service, reasonable, knowledgeable.... Outstanding. We recently had our furnace service by Brandon. He was exceptionally knowledgable. Supplied us options, and details. It is a pleasure to have someone like Brandon in your home. Would highly recommend McNamara's

Unresponsive; service horrific Not worth any price charged, Fireplaces don't last and poor…read morequality to boot

It is unfortunate that I have to rate this local business so low but my experience after my…read morepurchase has been beyond unprofessional. The installer they recommended and use (3rd party Pro Gas) never gave us a quote for the install, never booked an appt and would just randomly show up at our house expecting the fireplace to be ready for install. Once my GC got the fireplace framed their installer randomly showed up to finish whatever work he needed to do without sending me a quote. When he went to do that work, he didn't tell anyone he would be there so our GC wasn't onsite and I got a rude call from a male employee at Yankee Doodle expecting me to know specific height details as if I were a GC. He was rude and kept pushing me to give him that information but I kept explaining I am not the GC I do not know, my GC is on vacation and no one told me they would be at my home today to do this. My renovation is a full house reno so we were not living there during the renovation so its not like I could easily be there whenever their installer decided to show up. Again, sad to have to write this review but they highly recommended Pro Gas (and said they still will after I gave them this feedback) and I'd hate to see other customers get slammed with a huge bill and no communication or approval for that bill.

I would avoid. After their contractor destroyed my mantle, they first blamed me, then their…read moresubcontractor. Then they billed me for an incomplete job. I wanted to work with a local company, I will think again next time.

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .