When I inserted a new yellow ink cartridge into my printer, it got stuck and wouldn't budge! (: There were no printer repair experts listed on my computer search bar, so I decided to use a computer expert in my Rancho Palos Verdes area. Happily, I found Bob! He agreed to look at my printer, so I took it to his home. Bob took it inside and worked on it while I waited in the car. Within a few minutes, he told me that I had inserted a 951 type of ink cartridge, and I needed to go buy a 952. So, I left my printer with Bob and drove to Office Depot to buy the correct type of ink. Soon, I returned and gave the yellow ink cartridge to Bob. After a few minutes, Bob returned with my printer. He had printed a test sheet that looked just fine! Also, he had copied a fantastic color picture of a seagull with a description of the Audubon Society! I'm glad I decided to try a computer expert to fix my printer. Now, I have Bob as a contact in my phone! Way to go, Bob! read more