Love Dr Diaz, very reasonable prices and super personable / welcoming. Nice clean space, in and out…read morewithin minutes of my appointment time.

There are not enough reviews to tell you how amazing Dr. Diaz and his office staff are [Wayne]…read more They make you feel comfortable, not intimidating. Nothing can compare to the care , expertise and of course the fantastic results from Dr. Diaz. THIS IS the best Med Spa in the City of Chicago.

I waited until a couple of weeks passed after my facial so I could give a fair review of results…read more Holy. Smokes. I try to take really good care of my skin, at home, and I occasionally get facials, but this one treatment (the 12-step facial) made my skin look better than it ever has. Ever. (side note - I ran into my neighbor a week after my facial and she said that she and her husband had seen me in passing a day or two before and BOTH commented on how good my skin looked! So it's not just me who noticed, clearly). One thing I appreciated that the owner Anisa said is that they don't do things there that you can do yourself. A scrub? A mask? That's usually what facials I've had do. And... those are things I do at home, all the time. THIS facial, though. Peels, microdermabrasion, oxygen, LED light - I mean. It was a lot, and I appreciated the explanation of each step by my aesthetician. It's not inexpensive, but they offer a subscription plan where you get multiple treatments at a bit of a discount so I plan to do that. But I have told so many people about how great my experience was. The salon is gorgeous, and the facial was the best I've ever had. I will absolutely be back.

This is the best facial spa in Chicago! The place is very beautiful and clean. The owner (Anisa) is…read moreso sweet and knowledgeable when it comes to skincare. She doesn't push you into buying products or services. You can tell she's really good at her job from her flawless skin. Everyone who works here is super friendly and they all have flawless skin as well. My skin is much better after going here for 6 times. I feel confident going outside without my makeup on. I can't thank you guys enough Anisa and June!

I am so happy with my esthetician Clair. We did a chemical peel a month ago that renewed my face…read more It looks and feels great. She also recommended some skincare and perfect instructions on how to apply everything. I'm just so glowy. They also carry some great sunscreens. I tried for the first time ALASTIN tinted sunscreen. Wowza. Worth every penny. I'm able to use it around my eyes without any sting. Try Claire out for your skin needs!!!! You'll be so happy you did!!!!

FINALLY found a go-to facial spot for my needs. I've always been skeptical and iffy about facials…read morebecause I'm already a skincare addict, but after meeting Audrey, Sarah, and Ronie.. I'll forever be going back for my facial and injection needs. I tried an advanced VI Peel with Audrey (@audrey_spaderma) and learned a lot because she was very educational and tended to my skin texture and pore needs. I got a lot of compliments post peel and thought I was just oily but when I touched my skin, it was like BABY CHEEKS and naturally glowing. My first ever hydrafacial was with Sarah (@sarah_spaderma) and I also went through a microneedling treatment plan and honestly, it fixed these acne scars I've had and also one on my nose that "only I can see" but it definitely smoothed out. I still remember when I told Sarah I love it when people go ham and CLEAR ME UP, and she responded "Oh, I go ham" and she extracted out my pores and my face always feels refreshed afterwards. I was introduced to Ronie (@ronie_spaderma) when I got interested in trying Botox, I ended up with Dysport and Ronie is the best. She's quick and efficient and knows exactly what I need without making me feel self conscious and feel the botox. She's also lowkey famous with local celebrity clients so check her out! I just DM them on instagram and they're super nice and knowledgeable to your needs so no worries on how to get started!

I had a gift card from a friend. I booked online and that was a good and seamless experience. My…read moremassage therapist was a quiet, skillful person named Rushi. He was very thorough and asked appropriate questions for my comfort. I highly highly recommend! Thank you for a wonderful and relaxing experience!!

Been coming here for years-Mario gives a great massage, the vibe is calming and staff is generally…read morenice. However be aware that even though they ask you to cancel your appointment if you're not feeling well, they will still charge you the full amount of your session unless you cancel 24 hrs in advance, something to be aware of if you have a sudden onset of an illness like gastro distress from food you may have just eaten, for example. No consideration is given whatsoever for your loyalty or patronage over the years. I like to support local businesses but will be looking elsewhere for massage services.

I was quoted a price of $5,500.00 for a procedure. This was a quote over the phone after an…read moreextensive conversation. I then noticed after paying a 20% deposit that on my receipt what had been discussed and what was on the receipt were 2 different things. I contacted Fulcrum immediately. I was told they had misunderstood what I wanted. Now this was after a good 15 minute in depth phone call. I was the told "I'm sorry but your procedure is now $9,500.00. To say I was shocked would be an understatement. I pointed out this wasn't my mistake but theirs. That made no difference. I even offered to discuss a compromised amount somewhere in the middle as a gesture of good faith and acceptance of their apology. That was NOT POSSIBLE AT FULCRUM. Obviously, my faith in their concern for my well being was at zero by then. Did I trust them to even do the procedure correctly if they can't even admit a mistake and find common ground? NO I DID NOT. I discourage anyone from trusting that FULCRUM has your best interests at heart. They are only about squeezing money from people.

Writing this review after a disappointing patient experience with Fulcrum Aesthetics. Starting with…read morethe positives: the clinic is absolutely stunning--beautifully designed and well-maintained. Brittony, the owner, has always been kind and professional, and my experiences with her directly have been positive. Unfortunately, the recent interaction I had with the broader team was incredibly frustrating and left me questioning their approach to patient care--particularly surprising given the high cost of services. After receiving my second-ever Botox treatment (40 units), the results wore off within a month--much sooner than expected. When I contacted Fulcrum, I was asked to send photos via email. I did so promptly, and instead of a call or any real engagement, I received an impersonal email response suggesting that results can vary and recommending I wait nine weeks and return for a higher dosage. There was no acknowledgment of my concern, no empathy, and no effort to understand or retain me as a patient. When I followed up by phone to ask if that was their actual solution, I was met with a flat "yes"--again, no compassion, no real conversation. Ironically, this was handled by someone whose title includes "patient retention specialist." I sent a follow-up email expressing my frustration, and the response from their Director of Operations simply doubled down on the original message. Again, no apology, no responsibility taken, and no real acknowledgment of how poorly the situation was handled. It's disheartening to see a practice charging premium prices with such a dismissive approach to patient experience. There appears to be a strong internal culture of family and loyalty--which in many ways is admirable--but in this case, it seems to come at the cost of accountability and self awareness. Rather than honestly addressing a patient concern, the team circled the wagons and prioritized defending one another over doing right by the person actually paying for the service. Beautiful space. Kind owner. But deeply lacking in empathy, self-awareness, and the kind of customer care you should expect from a business in this industry.

The friendliest and most professional staff. All the aestheticians and clinicians always take the…read moretime to work with me individually to ensure I get the exact services I need. Why would you go anywhere else?

I came here a few times for some problem areas that needed laser hair removal. Staff and techs were…read morealways friendly and knowledgeable and they always made me feel comfortable. Prices are reasonable and they have good deal packages. Highly recommended.

As a licensed professional in the aesthetics industry myself, I hold high standards when it comes…read moreto skincare and laser treatments--and Jessica exceeds them every time. She handles all my laser needs with incredible skill, precision, and care. I'm always impressed by her professionalism, deep knowledge, and calming presence. She makes every session comfortable, seamless, and tailored to my needs. It's rare to find someone who combines expertise with such a warm, welcoming energy. Highly recommend Jessica to anyone serious about their skin!

Have been going for years they seem to have high turnover over with staff. Today was very…read moredisappointing. I went in for a hydrofacial...when I booked the appointment I was told the service would be for 60 min and online it states 60 mins. By the time I was taken back to my appointment the treatment started 15 mins late and then ended 5 mins early. Total time for the facial was 40 mins. I asked front desk after my appointment and was told this is normal. Not sure why it isn't advertised then for a 40 mins facial. Very expensive for short service.

very relaxing & thorough facial by tiffany . highly recommend for anyone looking for a self care…read moreday!

Amazing. Felt truly pampered and my skin feels wonderful. Tiffany is highly recommendedread more

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

I had to have a tooth extracted because of an osteoporosis medication. Ora was magnificent…read more Starting with the front desk receptionist who was so helpful with filling out paperwork to Dr Koos , a dreaded experience turned out to be one filled with kindness and good humor. The office was super modern and the other employees each told me how happy they were to be working there. The actual extraction was a breeze, much to my surprise. I am certainly sorry if anyone needs this kind of service, but if it has to been done, Ora is where to go. It is a fun place ironically.

Bad experience!!!! DO NOT EVEN THINK OF GOING!!! I bought an…read moreoffer they had through GROUPON. Extremely unprofessional and impolite! Not a way to treat a paying costumer. Talking to me in a demeaning ironic manor. If you don' t like your job lady quit and do something else, If you are in a bad mood don't take it out on your clients. There is no reason to be rude for no reason whatsoever!!! If I had a choice I wouldn't even put 1 star.

Natural Health clinic is very pleasant place. When i visit them, i always feel special! They have…read morevery affective lasers and professional stuff, that's what basically i need (for example i did 3 times Laser hair removal, and i have around 30% of hair left, what i can't say about other lasers), very happy that i found this place! Highly recommended!