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    Pinky’s Promise Beauty

    Pinky’s Promise Beauty

    3.0
    (2 reviews)
    3.0 km

    I am extremely disappointed by my most recent experience at this med spa. I had been happy with my…read moreprevious visits, which makes writing this especially difficult, but I feel potential clients deserve to know what I experienced. Before treatment, I disclosed my medical history, including my autoimmune conditions, and trusted the provider's recommendations. After my procedure, I experienced facial asymmetry, an uneven smile, persistent swelling, lumps, pain, numbness, and what I believed was eyelid drooping following Botox. These complications caused significant emotional distress and led me to seek care from urgent care, the emergency room, and multiple medical providers. What was even more upsetting than the complications was how my concerns were handled. Instead of feeling supported, I felt dismissed. When I shared photos and explained what I was experiencing, I felt my concerns were repeatedly minimized. The owner even suggested that I had Photoshopped my own pictures rather than acknowledging what I was seeing. She also brought up unrelated personal issues, including my past relationship, and suggested my concerns were due to insecurity instead of addressing the complications I reported. I remained respectful and focused only on discussing my symptoms and the results of the procedure. I also requested my medical records. I was told to contact Dr. Medrano directly, but despite doing so, I have not received my records or a response. Being ignored after experiencing complications has only added to my frustration. This experience has cost me time, money, medical visits, and a great deal of emotional stress. I strongly encourage anyone considering treatment here to thoroughly research every procedure, ask detailed questions about the risks, make sure informed consent is properly completed, and seek a second opinion before moving forward. Based on my personal experience, I cannot recommend this med spa.

    I started my weight loss journey completely on my own, but honestly, I wasn't making much progress…read more That's when I decided to get some help, and I came across Pinky Promise Beauty. Going into it, I really didn't know what to expect and honestly wasn't expecting much -- but I'm so glad I gave them a chance. Both Pinky and Carmelo have helped me so much throughout this process. They've guided me every step of the way and always take the time to explain everything clearly instead of just trying to sell me things. Pinky especially makes sure I do my "homework" and understand exactly what I'm putting into my body before rushing into anything. What really stood out to me is how genuine she is. There were products and services she could have easily sold me, but instead she was honest about what I truly didn't need so I wouldn't waste my money on something that wouldn't benefit me much. That says a lot, especially because this is her business. It truly shows that she cares more about her customers and their results than just making a sale. With their support, I've reached huge goals in just a few months -- goals that honestly would have probably taken me years to reach on my own. My transformation has been significant, and I truly feel like they care about me not just as a customer, but as a human being. I'm very thankful for both of them and for all the support, guidance, and knowledge they've given me on this journey.

    Real MLD - bodycontouring - Updated August 2026

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