This is a beauty spa, do not go to this place or this doctor if you have any medical needs. The…read moreshort time I saw this doctor was not only a complete waste of time and money, but it also was a detriment to my health. AS SOON as I went to another doctor, they were able to diagnose me and help me with immediate results. Dr. Olivio diagnosed me with IBS which isn't even close to what I have and prescribed me medical that was extremely expensive. If I had continued to see her, my health would have suffered. She was at least 30 minutes late for every single appointment and when I did see her, she was rude and unsettling. Not to mention, this is the kind of doctor that grabs and pushes and clearly doesn't care if she hurting you. Every time I talked to her, it was like going back to square one. The doctor is not present and for someone in the industry of care, I never felt that kind of care. This place has no business practicing medicine. Go there to have your nails done, don't go there looking for a doctor.

Best for EVERYTHING IN TRUSCULPT AND EMSCULPT FOR BEST BODY IN AS LITTLE AS ONE TREATMENT OF EACH…read moreEVERY OTHER MONTH!!! Amazing results. Only downside is they are so far away and not in such an easy or convenient location for suburbanites or inner city dwellers of Chicago. But if you can get an appointment and find the spa - be on time - come an hour early if possible. Take the train and taxi the rest of way. A taxi ride to spa from fox valley area is about $87 - $120. And that works too if you plan a two hour commute and get there usually in 45 minutes to 75 minutes to at most 90 minutes. Then wait and be glad your there EARLY. LATE AS 15 minutes and they cancel your services. Also the CO2 LASER IS A MIRACLE. The Botox administered is alright - better than most administrators of the cosmetic injectors I have found in Chicago and suburban areas of Illinois. It just doesn't seem to last as long as I'd like it to. Filler I have not yet tried. Be nice super nice because it helps if you decide you want to try adding on a service that day or changing your services. They do accommodate on some rare occasions but it's still worth it to be as calm and nice as possible and follow their regimens. Overall A+ for effectiveness of services provided and how you feel after treatments - so long as your not rushed. Be EARLY:) xoxo - TCE -

Julie is THE BEST. I was referred to her by my esthetician and I truly do not take the…read morerecommendation for granted. Julie is so personable and helpful when we were deciding what injectable between Botox or Dysport would suit me best. She has a charisma and joie de vivre that is bubblier than champagne. I also really enjoy how this practice has a rewards program that helps you earn as you get treatments. The lobby and rooms are spotless and there is ample paid street parking. It's a lovely place to come and relax and treat yourself.

Came here for my first ever facial and Valerie made my experience so enjoyable and relaxing. She…read moreanswered all my skincare questions, gave me product recommendations and explained every step of the hydrafacial experience. The whole med spa was clean and beautifully decorated, plus the staff were all very nice and helpful. I would definitely recommend them to anyone looking for a facial.

I've been seeing Jena for IPL to fade my post acne inflammation and spots on my cheeks. I can…read morealready tell a difference after 2 treatments. I was breaking out when I came in for my 3rd treatment so Jena was able to work with me and suggested a chemical peel to address my concerns in between IPL treatments. I felt like she really listened to my concerns but also was able to give me her insightful advice which is what I look for when going to med spas! She is really an expert in her field and is so knowledgeable yet so kind and sweet. I will definitely continue coming here. Jena should also get a raise - I will happily continue giving this place my $.

I had my second treatment for rosacea today, both times IPL, and both with Jena. The first was in…read moreLP, the second was in RN. Both were wonderful experiences. Definitely seeing the results after just the first one! Already scheduled my third treatment.

I am so happy with my esthetician Clair. We did a chemical peel a month ago that renewed my face…read more It looks and feels great. She also recommended some skincare and perfect instructions on how to apply everything. I'm just so glowy. They also carry some great sunscreens. I tried for the first time ALASTIN tinted sunscreen. Wowza. Worth every penny. I'm able to use it around my eyes without any sting. Try Claire out for your skin needs!!!! You'll be so happy you did!!!!

FINALLY found a go-to facial spot for my needs. I've always been skeptical and iffy about facials…read morebecause I'm already a skincare addict, but after meeting Audrey, Sarah, and Ronie.. I'll forever be going back for my facial and injection needs. I tried an advanced VI Peel with Audrey (@audrey_spaderma) and learned a lot because she was very educational and tended to my skin texture and pore needs. I got a lot of compliments post peel and thought I was just oily but when I touched my skin, it was like BABY CHEEKS and naturally glowing. My first ever hydrafacial was with Sarah (@sarah_spaderma) and I also went through a microneedling treatment plan and honestly, it fixed these acne scars I've had and also one on my nose that "only I can see" but it definitely smoothed out. I still remember when I told Sarah I love it when people go ham and CLEAR ME UP, and she responded "Oh, I go ham" and she extracted out my pores and my face always feels refreshed afterwards. I was introduced to Ronie (@ronie_spaderma) when I got interested in trying Botox, I ended up with Dysport and Ronie is the best. She's quick and efficient and knows exactly what I need without making me feel self conscious and feel the botox. She's also lowkey famous with local celebrity clients so check her out! I just DM them on instagram and they're super nice and knowledgeable to your needs so no worries on how to get started!

The friendliest and most professional staff. All the aestheticians and clinicians always take the…read moretime to work with me individually to ensure I get the exact services I need. Why would you go anywhere else?

I came here a few times for some problem areas that needed laser hair removal. Staff and techs were…read morealways friendly and knowledgeable and they always made me feel comfortable. Prices are reasonable and they have good deal packages. Highly recommended.

I have faith on Dr. Soini 's knowledge , He is a very detailed Gynecologist . He was very attentive…read moreand nice to me and My mom . We recommend him to our friends, He is in simply words a great doc , the best ! . I will always be grateful with Dr. Maldonado , my peruvian dentist for giving me his address.

I loved it ! I called and one of the receptionist made me the appointment . it was my first time…read moregoing to a male Dr. They called me several times to confirm my appointment which most places don't. Dr. Soini was such a gentleman. He explained everything he was doing. And was so professional and nice. I would recommend him . He also speaks Spanish and English which I think its great.

I was quoted a price of $5,500.00 for a procedure. This was a quote over the phone after an…read moreextensive conversation. I then noticed after paying a 20% deposit that on my receipt what had been discussed and what was on the receipt were 2 different things. I contacted Fulcrum immediately. I was told they had misunderstood what I wanted. Now this was after a good 15 minute in depth phone call. I was the told "I'm sorry but your procedure is now $9,500.00. To say I was shocked would be an understatement. I pointed out this wasn't my mistake but theirs. That made no difference. I even offered to discuss a compromised amount somewhere in the middle as a gesture of good faith and acceptance of their apology. That was NOT POSSIBLE AT FULCRUM. Obviously, my faith in their concern for my well being was at zero by then. Did I trust them to even do the procedure correctly if they can't even admit a mistake and find common ground? NO I DID NOT. I discourage anyone from trusting that FULCRUM has your best interests at heart. They are only about squeezing money from people.

Writing this review after a disappointing patient experience with Fulcrum Aesthetics. Starting with…read morethe positives: the clinic is absolutely stunning--beautifully designed and well-maintained. Brittony, the owner, has always been kind and professional, and my experiences with her directly have been positive. Unfortunately, the recent interaction I had with the broader team was incredibly frustrating and left me questioning their approach to patient care--particularly surprising given the high cost of services. After receiving my second-ever Botox treatment (40 units), the results wore off within a month--much sooner than expected. When I contacted Fulcrum, I was asked to send photos via email. I did so promptly, and instead of a call or any real engagement, I received an impersonal email response suggesting that results can vary and recommending I wait nine weeks and return for a higher dosage. There was no acknowledgment of my concern, no empathy, and no effort to understand or retain me as a patient. When I followed up by phone to ask if that was their actual solution, I was met with a flat "yes"--again, no compassion, no real conversation. Ironically, this was handled by someone whose title includes "patient retention specialist." I sent a follow-up email expressing my frustration, and the response from their Director of Operations simply doubled down on the original message. Again, no apology, no responsibility taken, and no real acknowledgment of how poorly the situation was handled. It's disheartening to see a practice charging premium prices with such a dismissive approach to patient experience. There appears to be a strong internal culture of family and loyalty--which in many ways is admirable--but in this case, it seems to come at the cost of accountability and self awareness. Rather than honestly addressing a patient concern, the team circled the wagons and prioritized defending one another over doing right by the person actually paying for the service. Beautiful space. Kind owner. But deeply lacking in empathy, self-awareness, and the kind of customer care you should expect from a business in this industry.

very relaxing & thorough facial by tiffany . highly recommend for anyone looking for a self care…read moreday!

So glad that I came here with our whole family - they were so friendly and did an amazing job! Will…read morecome again!

I had such a wonderful experience at Image Lab in Roscoe Park! ImageLab Med Spa is a modern,…read moremedical spa located at 2033 W Roscoe St, Chicago, IL They offer a wide array of non-invasive and minimally invasive aesthetic treatments designed to enhance natural beauty, rejuvenate the skin, and support overall wellness. I had face sculpting and a little Botox done and From the moment I walked in, I felt welcomed and comfortable. A special thank you to the beautiful Jasmine Jackson who provided outstanding service. She's such a kind and professional lady with the gentlest hands, and her skill and knowledge really shine through in her work. I left completely satisfied. Highly recommend Jasmine and Image Lab to anyone looking for top-quality care! Jasmine is a honest professional who takes pride in her work and cares about the patients results.

My appointment was on March 10 for a Sculptra treatment, and I started experiencing reactions in…read morethe following days, which I understand can sometimes be normal. However, I've been getting treatments like PRF, Endolift, Botox, and fillers for years, and I have never had this kind of reaction before. I had a couple of previous appointments at this place without any issues. However, this time what really stood out to me was the lack of acknowledgment. At no point did anyone take responsibility or address the possibility of improper hygiene practices. I also did not see the preparation of the vials. Usually, providers show you where the product is coming from to build trust, but that was not the case here. I do want to say that the nurse was very kind and professional, and I appreciate that. However, my skin reaction was not minor,it was severe and, in my opinion, the result of poor practice. I am knowledgeable about post-care, as I work in the healthcare field as a Registered Dietitian and I am currently pursuing my Master's in Nursing. I understand how critical proper hygiene is before and after any procedure. By March 19, I reached out because my skin was looking very concerning,acne-like with rosacea, something I had never experienced even as a teenager. They did respond, which I appreciate, scheduled me, and during that time I told them I had already been taking Benadryl, and they advised me to continue taking it. However, they were not transparent about the possibility that this could be an infection. Because I value second opinions, I went to see a dermatologist, who diagnosed me with a reaction and infection. I shared the prescribed medications with them since they told me they would follow up with me, but that follow-up never happened. I sent two additional emails and did not receive a response. I am not expecting anything at this point, but I did expect at least an acknowledgment or an apology. It is very distressing not knowing if your face will return to normal or how long you will have to deal with the aftermath of a situation like this.