This is a mix of 5 stars and 2 stars for an aggregate of 3 stars. Let me explain.
Facility and Location: Both are great and well above what I'd expected. The place is easy to find and parking is always available. The facility is clean, well lit and ventilated, perfect temperature, and can play music in the background. I love how it is not a chain gym and the only people there are trainers and clients.
Price per session: The cost for sessions is way above what you pay at a chain gym, including Equinox and FFC. I'd say it's worth it if every other aspect of the experience is fantastic. In my case it was not, so under my circumstances, I'd have a hard time justifying the price. You can purchase single sessions or buy packages in groups of 12. The cost goes down the more sessions you buy. NOTE: There are no refunds (unless you cancel within three consecutive days and in writing) so keep that in mind. Sessions are 45 minutes long.
Owner: Very nice. No issues communicating with her and she has always been receptive to feedback and did try to work with me when I mentioned a few major issues I was having with my trainer.
Trainers: Trainers are contract employees and there are a few of them. They all seem nice. I've worked with one primary one and I had one session with one as a substitute. All trainers are contract employees (like Uber). They contact you directly to schedule and don't deal with any of the financials etc.
My experience with the trainer: This is where it's weird and the main reason for the three stars. Overall, the training was great, when it happened, and I was starting to see myself reaching the goals I had set. All that said, by the end of the 12 sessions, I was not looking forward to working out with that particular trainer anymore. We've had multiple scheduling issues (cancelled) or workouts starting very late and in the end, he was unable to accommodate the schedule I had originally asked for at the beginning. It seemed almost like a bait and switch scenario. I have very limited availability and cannot do weekends. All of a sudden, Fridays were no longer an option but his weekends were wide open. Also, I travel for work sometimes and Friday is the only day for me that is consistent. To reach my goals, I planned on three times a week, Mon, Wed, Friday for the next 3 months. I react very well to set schedules and had budgeted accordingly. With the trainer's schedule restrictions that came into play at the end, there would be weeks I would not be able to have a session. Along with a few other concerns that we were unable to overcome, I would say by the end, the situation was terribly frustrating. I really wanted this to be that constant thing I could always count on. At the current cost per session, which is considerable for 45 minutes, I would expect more ability to meet my needs.
Overall: Would I go back? Absolutely. The space is great and I definitely saw results. My issue was there simply was no way to maintain any sort of regular schedule, which I need. I do believe the investment is worth it, and it is definitely an investment. If everything works out for you scheduling wise I would recommend Evolve. I would say my experience was the exception and not the rule....I hope. read more