A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

fast, superb communication and efficient. literally everything you'd want in semi-urgent situations…read moreyou will get with Tracy, Matt & John at Unlockit. I was on-deadline to get a mailbox re-keyed in time for my tenant to go out of town, and Unlockit did not disappoint. Although they promised next-day service and couldn't deliver due to other appointments going long, I was informed ALL along the way and they got out the day following. fantastic service always need to be backed up with reliable, clear communication and we got that in spades. if you're having a key/lock emergency, Unlockit should be your choice!

We have had the door to our deck extremely difficult to lock and unlock. I was the only one who…read morecould do it, and it required a lot of strength and lifting of the door knob just right. What an emergency problem that could be if there was a fire. I called Unlockit Locksmith. They couldn't have been more helpful, and came out the very next day. Our technician Eddie was super nice, professional, and had to make quite a few adjustments, but now our door locks and unlocks perfectly! Can't recommend this company enough! Will definitely use again.

Highly recommend David! My husband found him on Yelp, and we are so glad he did. David was quick to…read morerespond, quoted us a reasonable price, and had great availability, fitting us in the very same week.He did an incredible job mounting our 75-inch TV with cord concealment in the family room, and re-mounting our 65-inch TV in the basement. He is professional, knowledgeable, and efficient. Even though this review is a few weeks late, his excellent work stuck with us. We will absolutely use him again and recommend him to everyone!

I had a connectivity issue, my smart tv, surround sound and receiver were not syncing for some…read morereason. It was at the point where I was using 3 different remotes to control everything. David is excellent! Arrived on time, diagnosed my connectivity issues and explained everything in layman's terms, not geek speak. Did not sell me extra equipment, used exactly what I had to fix my problem. Nothing short of professional outstanding service.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

Lawrence was able to quickly find the solution to my cabling issue, repair it, and expand the…read morefunctionality of my system at the some time. Absolutely stellar service, and highly recommended.

My office had had issues with our phone lines for months and nobody we called knew what to do until…read morethe guys at Technolojunkies came to take a look. Even though our equipment was pretty old, Lawrence was able to figure out exactly what the problem was and how to fix it. So glad we found them!

I called of for service to my home to have four cameras installed. What a disaster! Punched holes…read morein the building, destroyed a working camera and cable. These guys were so awful they where borrowing my tools without permission and standing on furniture in their shoes! Remember: "The bitterness of poor quality will remain long after the sweet taste of low price is forgotten."

If I could give no stars I would. If someone from ADT comes knocking on your door, sends you an…read moreemail because you just "moved in" .... RUN!!! Avoid them at all costs. Deceptive. Unscrupulous. I signed a contract for equipment and service. Changed my mind and gave notice within the time period required to cancel. I later found another ADT dealer and was able to purchase my equipment and pay by the month. I've tried since January 2026 to cancel as I have never activated the system. After 5 months of phone calls, run around and transfers, they tell me today that I am bound by the contract I initially signed. What???? I cancelled it. Chose another install and payment option, but they say I am still bound. The Rep advised that I am 22 months into the "contract" of 60 months and I can cancel my services with a $1,000 penalty. AVOID ADT AT ALL COSTS. PS I'm not done with this yet.

This review is in regards to the person who installed our system for the home we purchased a month…read moreago. My family moved up to the area from Orlando, and we were looking to transfer their service up to the new home. There was an existing system, but we took advantage of the contract we were in to have someone come out and evaluate our home and see what they could do to modernize our security. Anthony Thornton was our technical advisor and installation was set up by him. We had a LOT of questions, he was patient and knowledgeable. Efficient in the sense that he set up our home in less than 90 minutes, and then took the time to help us set up the system and also look through what we were going to do in order to make sure the house is set up for safe living and still be safe when we are away. I was more than impressed with Anthony, we are very happy with the system he installed. Not sure if he is a member of this particular branch but I can say that Anthony should be recognized for his professionalism and also his thorough nature in helping myself and my parents get up to speed with the new system. Thank you Anthony and ADT.

Juan was amazing. He was reliable, competent, and very personable. I really enjoyed working with…read morehim, and I wish him much success in the future.

Juan was great. I called him to have 3 TV's wall mounted. Hiding the wires was a requirement and…read morehe offered several solutions and had everything with him to do whatever option we chose. The TV's were hung perfectly (even according to my highly critical wife :). Very professional and friendly. I highly recommend. I saved his info for any future needs.

Quick and affordable duplication of a keyfob for my truck. They were incredibly nice on the phone…read moreand in person and very professional. I had assumed a locksmith would be more expensive than some franchise places that sell batteries, etc but Unlockit was actually less expensive and far more knowledgable. I'll definitely look them up in the future for key and lock needs.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.