Serge made time to fix a leaking refrigerator, same day I called. He arrived promptly, gave us a…read morequote and fixed the problem in short order. Such a relief! We'll be using Appliance Repair Pro's from now on.

Garbage disposal burned out - we were able to call, get a service call and repair all on the same…read moreday. Service was quick, professional and amazing quality. Pricing was very reasonable as well. We will be using them for all of our appliance needs going forward.

Rob came on time fixed the issue quickly and effiiciently…read more Probably one of the most painless service calls I ever had.

Rob was awesome! He diagnosed the issue over the phone, scheduled for a time I was available,…read moreshowed up on time, fixed the issue quickly, and the cost wasn't bad. And other parts of the fridge work better now too - go figure! We will for sure call him again if something breaks or is malfunctioning.

Oleksandr was prompt, proficient and thorough (and patient with our inattention, which contributed…read moreto our problem); and he took care of another minor problem that we hadn't even mentioned. Not inexpensive, but well worth it.

I will be using Universal Repair from now on for any services I need. Their professionalism and…read morecompetence are phenomenal. I needed my Jennair glass cooktop replaced after an accidental crack. Not under warranty but barely more than 2 years old stove. I contacted the only Jennair-certified repair service and they gave me a quote with the exact glass cooktop model I had, but which was on factory backorder. The only other glass cooktop model compatible with my stove was available to order (cheaper than the model above that was not available). I contacted them to verify they actually had a part they quoted me for, and they stated that they'd order it. I informed them it was on factory backorder. They stated that we should then order and wait. I requested a new quote with the part that was actually available but they refused to proceed. I then contacted another well-respected repair service via Yelp. They promptly called me and recommended that I do not proceed with repair which was in their opinion costly relative to the price of the stove. Not so in my opinion. I finally had a good fortune to contact Oleksandr. He gave me the best quote, confirmed that we are ordering the correct available part, and replaced it 4 days after I initially contacted him. It took him less to do the job, than it took me to figure out Zelle payment. Absolutely outstanding service!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

I called High City with a unique request to find a replacement control panel for a Wolf downdraft…read moreunit. The panel had been lost in a remodel, and the discontinued part was proving difficult to find. Russell at High City was a rock star to work with. He listened, and he and the crew there went no the hunt. He could have easily said it wasn't possible but they stuck with it. Turning over every stone, the eventually found the part. Many thanks to Russell and the High City crew. They saved me a lot of money by not having to replace the whole unit. They really went the extra mile to finish the job. First class.

Update to review. The owner contacted me stating that the business wants happy customers. I…read moreinformed him that after a week, my dishwasher was working fine and obviously did not need the major repairs that the tech recommended. I said I'd be happy if the fees for the incorrect diagnosis were refunded. I just received the refund. I appreciate the refund but still concerned that I could have spent big money for no reason.

Well, we needed our Maytag dryer repaired - it was squeaking for a couple of minutes with a heavy…read moreload. I called to schedule an appointment, I was in no hurry. They were actually able to have someone drop by the next day. Kelly arrived on time with a smile. He started the dryer, said he could hear it (I couldn't). I was afraid I was going to have to get ten wet towels for the thing to start squeaking. He said it was probably the rollers and / or pulleys. I told him to fix it, the Fonzi method does not work. He replaced the pulleys and rollers. I gave it a couple of weeks but the dryer does not squeak any longer. The price for the service call was more than reasonable. He checked the dryer for dust / lint / hair and vacuumed it as well. Mr. Appliance of Parker still provides great service at a reasonable cost.

Straight scam artists. Whatever you call on for a repair…read moretheir estimates will be what a new appliance will cost. So of course you turn it down and they collect the diagnostic fee.....Con Artists DO NOT CALL THEM

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Alex got back to us very quickly with an initial quote. He went over options with both original…read moremanufacturer and after market parts. He was able to get the part quickly, find a day that worked for us, and was flexible when we had something come up on the original date. He communicated leading up to the appointment, arrived on time, and completed the job within 15 minutes of his estimated time frame. Additionally, he gave his honest opinion throughout on what he felt needed replacement vs repair vs just a good cleaning. Really outstanding experience, will absolutely call him again for any other appliance issues.

AleksPro responded quickly to my repair request and was able to come out the next day to diagnose…read moremy problem. He did a thorough diagnosis and was able to repair the issue for a reasonable price. I would highly recommend him and would use him again for future appliance repairs.

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

Zero stars. I chose Wilson & Myers because they marketed themselves as an established, locally…read moreowned, family-operated business with experienced founders. When problems arose, manager Mark Afone told me the advertised founders, Rich Wilson and Leo Myers, weren't involved in the operation. Despite repeated requests, I never spoke with ownership. That experience did not match the personal accountability their marketing led me to expect. I hired them to fix a minor door-sealing issue on our Thermador built-in refrigerator. Their technician left us with damaged leveling mechanisms and an unsecured refrigerator in the middle of our kitchen that could tip forward when the door was opened. I was present and watched the technician damage the adjustment mechanisms with a power drill. He said he would get parts and return the following morning. He never returned. After repeated calls and failed callbacks, I hired another company to secure and reinstall the refrigerator. That emergency service cost over $1000+. The second provider corrected the original door issue with a minor adjustment at no additional charge. Wilson & Myers sent another technician to inspect. Their manager subsequently confirmed the damaged leveling rod couplings in writing and offered to replace them. I accepted. They scheduled a corrective visit --another no-show. When I requested reimbursement and parts so another provider could finish the work, they directed me to their insurance carrier. After the carrier denied coverage, Wilson & Myers told me there were "no additional steps" they could take and considered the matter closed. The damaged couplings remain unrepaired. A minor service call became an unsafe situation, a $1000 emergency expense, and a month of chasing a company that ultimately walked away from resolving the damage. In my experience, their promises of professional service and accountability did not match what they delivered. I would not hire them again or recommend them. Fraudsters.

John Wright Home Appliance Specialist came highly recommended to me by my neighbors on NextDoor…read more John was on time, provided a 1 hour arrival window instead of a 4 hour arrival window like most of the competition. Upon arrival he gave a complete explanation of the problem and the solution. He was also upfront with his pricing and gave me options to help me save money. I highly recommend John Wright Home Appliance Specialist to anyone needing appliance repairs.

Excellent and knowledgeable appliance repairman. Honest and dependable. John has repaired our…read moredouble ovens and refrigerator. He also helped us determine that we needed to replace rather than repair our built in microwave.