My house flooded and I do not know what to do so my warranty told me to call Servpro I'm glad I did…read morethat's ignition they sent out was named Daniel and he was beyond helpful and gave us advice and the proper care we needed to take care of our home so that is livable thank you Daniel

Survpro of Moreno Valley saved my life. I had family coming into town for the weekend and my house…read moreflooded Tuesday the week. I was expecting everybody to come in. I was met by a nice young lady named Nancy Leon she was kind hearted and empathetic to my needs. She reassured me. They would get everything fixed in a timely matter. They had people working around the clock in my house was restored in time for me to host my family for the weekend Big shout out to this team, especially the quick response in timeliness of Nancy Leon.

We met Tristan and his team at the perfect time. I haired a plumbing company to come diagnose a…read moreleak (which they did a terrible job in doing) and then our insurance company sent out Tristan. He spent about three hours at our house the first day looking at the damage, speaking with our adjuster, and going over every single questions my wife and I had for him. Only at the end of our conversation did he mention just returning from a business trip to Kentucky at 3:00AM.. he went above and beyond from the second we met. His team (Hector Jr., Angel, and Salvador) worked quickly to address the damaged areas and set up fans. We then learned that we needed a pod to store stuff so that would garage could get repainted. This was very stressful as we have a lot of "stuff" in our garage, but their team did an amazing job carefully documenting and boxing up our belongings for storage. We are thankful to have met Tristan and his team! My wife had to handle a lot of this on her own as I was out of state for a couple of days. She is usually the one who makes me call and deal with everything! But Hector jr, Salvador, and Angel made her feel extremely comfortable. After one of our recent updates she even said "Tristan is my best friend!".. needless to say, we were treated exceptionally well from the moment we met Tristan and his crew. Very thankful! I'm I'm

Tristian and his crew did amazing work. They were fast. always kept us informed and answered all of…read moreour questions.

A couple of months ago, my husband and I noticed there was moisture coming out of the tiles in our…read morehallway. Then one night, he put his head to the ground and could actually hear water streaming underneath our floors. We had a leak! Thankfully, we have home insurance so we filed a claim and then got in contact with SERVPRO right away. We worked with Christopher and he was extremely helpful from the get-go. He came out to assess our leak and was able to explain everything to us very clearly. He helped us understand what we were dealing with, how we needed to proceed, and assured us that he and his team would be there to assist us every step of the way until the remediation was complete. We were about to leave for a two-week trip so we were in a crunch to get the leak fixed so that it wouldn't cause further damage while we were away. So Christopher promptly came out to our property to dry out the water damage caused by the leak, then arranged for his plumber to reroute our plumbing lines. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO! We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

Definitely think twice before using this company for mitigation. Our homeowners insurance company…read moresuggested we use them when our roof leaked and caused significant damage to our guest room and office. First red flag was when took off work to meet workers who showed up several hours late, without notification. When I called to see if they were on their way, the gentleman acted surprised that I was on the schedule. They put a tarp on our roof and a few weeks later it failed with another storm, allowing a second flood in our rooms and this time it went into the hallway, which has newer hard wood flooring. We were out of town and returned to a flood on Easter. Because it was a holiday, nobody could come out. We spent Easter with a shop vac, getting rid of the water ourselves. Now, moisture is being detected under our bamboo flooring. If the tarp was installed properly, I don't believe a second flood would have occurred. We've waited over a month for reports and pictures to be given to our insurance company. Kirt, the manager just keeps telling us they are very busy. Previously, we used Restoration Management Company. 1000% better on every level. Phil Johnson was fantastic. Looking back I should have insisted on using them again vs the company they sent us to.

Our upstairs bathroom ended up leaking through to our garage. Robert and his team at 1-800 Water…read moreDamage responded quickly potentially saving me thousands of dollars in repairs. He worked closely with my insurance company to make sure everything was covered and handled correctly. I appreciate Robert and his team (Jaime, Edgar, Phil and Rogelio just to name a few) for being professional, proactively communicating with us and making sure we were happy with the progress throughout the entire process. I highly recommend this company if you need any type of water damage mitigation and reconstruction needs!

Robert at 1-800 will go the extra mile for your business. He takes a lot of initiative and…read morecommunicates promptly. He was responsive to our requests. The estimate they provided was with the industry standard software, so it was easy to compare with other bids. They were in the ballpark as far as price was concerned. Although we ended up choosing another contractor, primarily over processes, Robert earned our respect for the above-mentioned qualities.

When my washer malfunctioned and started leaking water, it ended up seeping through the vents to…read morethe downstairs restroom. Naturally, I panicked and called my go-to restoration guy, only to find out he had retired. Thankfully, I found Tyler. From the very first call, he was incredibly responsive. He arrived around 6:30PM to inspect my home and had his team at my house the next morning. Tyler is very knowledgeable and helped us navigate another nightmare in our home. In terms of addressing the water damage, Tyler and his team did an exceptional job. I really hope I never have to deal with another water damage issue again, but if I do, I know I have a new go-to team I can count on! on!

Had some mold in garage due to water leaking through the roof…read more Quality Restoration did an excellent job removing affected drywall and spraying for mold. Would recommend.

exceeded expectations professional work. very satisfied…read more xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Josse M and Daniel V from Team Delta did an excellent job helping with my flooded laundry room and…read moredrywall damage. They are definitely not cheap, but the quality of their work made it worth it. They were very knowledgeable, respectful, and thorough throughout the entire process. They explained what needed to be done, worked efficiently, and made sure everything was handled properly and professionally. Most importantly, they took care of business exactly as needed during a stressful situation, and that gave me peace of mind. If you want the job done correctly the first time, I would recommend Josse M and Daniel V.

Luis and his team did an outstanding job! They came into a complete disaster and made my cabin look…read moreabsolutely amazing! They were very professional, showed up when they said they would, cleaned up all their mess and even finished a day earlier! I cannot thank them enough for helping me out! I would strongly recommend Luis and his team!!!! Thank you Sooooo much!!! Lea and Family

I did try calling back. Again left a message. Now several days later I never received a return…read morephone call. We went with another service.

There are not enough words to describe how wonderful my experience has been with Lartek…read morerestoration. From my initial call with Christian about a leak in our home to which he responded right away on a weekend morning, to having John come out and reassure me that everything will be okay along with providing a thorough explanation of the process with complete transparency and professionalism through it all. John has a heart of gold and truly cares for his customers and has their best interest at heart! We could not be in better hands going through the process of repairing our home and I'm so glad we found Lartek Restoration! Save yourself the stress of looking at other restoration companies because Lartek is truly exceptional. 10/10 recommend. Thank you all for all that you do!

After going back and forth with the insurance company and not really getting a clear answer for my…read moreinsurance policy coverage, Chris and his team came in to save the e day. Chris quickly explained the process and filed the claim with the insurance company which then all the pieces started to fall into place. After dealing with a messy water damage in the bathroom and not knowing where to start; my bathroom got repaired in no time by Lartek Restoration. The team was professional and very knowledgeable, they were clean and used tarps and all the equipment to close off the area. On the hallways they used plastic to insure my floors were protected. Chris kept me informed every step of the way. I can honestly say, I would have been lost without his help. I have since used Chris for other needs as they DO IT ALL. If you need to file a claim, please don't do it alone. The insurance will try to get out of it. If you don't know, they will ask you questions to make it look like it was your fault. Don't do it alone and call Chris. Lartek is a family owned business and they will be there to help you with all your construction needs with or without insurance. Thank you Lartek and your team, Noe, Mario, and Efrain. You guys rock! Best, Peter from Redlands