Rapid Dry Cleaning did a great job. Called ahead and asked if they could come early! Yes-please…read more Came in assessed the carpet and then got to work. 3 bedrooms done! Will definitely keep this contact for future needs.

Imagine a property damage mess in your home…read more Imagine the mess and the work required to repair and replace items you love and use Imagine you have a team of people who act like friends who come in to help you through the complex process of insurance reimbursement, red tape, and inconvenience. THAT is what you get with Rapid Dry. An amazing team of highly skilled and friendly and caring people to help with every aspect. It is like having your family members (the ones you like) help you with everything that comes up....and things do. Every aspect was handled with prompt attention and caring. Everyone goes above and beyond to help. Choose Rapid Dry. You will not be sorry. Personal touch - not corporate mentality. SIMPLY THE BEST!

I hired them to remodel a couple of rooms and replace my flooring, and I couldn't be happier with…read morehow everything turned out. Scott was super helpful throughout the process, and Kandy really made sure the final steps and closing went smoothly. I love the results!

If you look at my review history, you'll see that I usually write positive reviews. However,…read moreworking with Flood Response has been one of the most painful and inefficient experiences. We had a flood in our home in LaQuinta more than a year ago. We hired Flood Response to handle the clean up. They sold us on their experience working with insurance agencies. So we also hired them to handle the rebuild. THAT WAS A HORRIBLE MISTAKE! It's been more than 13 months and we are still not finished. While insurance delays are certainly to blame - this company did nothing but cause more headache. In January, I threatened to move the rebuild to another company. They promised to have the rebuild completed by Coachella (April). It's November now and our house is still not back together. The company has been completely incompetent all around. -- Unreliable - They changed our general contractor a few months into the project after he had done zero. They new one was equally awful. -- Non communicative - They promised to send us weekly update emails to inform us of progress - didn't happen. -- Lazy - They've had our personal belongings in storage for 13+ months now. Our insurance was slow on approving an repair inspection, but once it happened, Flood Response told them they had the wrong couch (they didn't). It's now been 4 months since that inspection and we still don't have a report on repair. They also sent the report to a completely different insurance claims company. -- Crooks - during the rebuild, one of our water heaters exploded. We had them quote the repair and it was 4x the price of another vendor. BEWARE! They are terrible with insurance. They might be find for remediating a flood. But DO NOT trust them with a rebuild.

Had to call on Roto-Rooter again for their service because our kitchen sink was clogged and our…read moreattempts to unclog it ourselves was getting nowhere. Unfortunately, it was on New Year's Eve Day and I was surprised that they actually had an appointment available. The technicians Ivan and Christian were phenomenal. They actually had to come out early the next day to finish the work but they did a wonderful job!

The Good: These guys were super fast to respond for my…read morerequest to replace my water heater. Communication was good and a serviceman was there pronto. Everyone was nice, knowledgeable, and professional. The Bad: They are really, really overpriced. I checked with 3 places before taking a bid. These guys were 50% more than the middle bid and over double over the low bid. The Decision: If I was having an absolute emergency and needed someone to handle a plumbing problem like 5 minutes ago then these guys might be a good choice. If I am taking my time on a getting bids on a project that there is no rush on, I'd probably skip this one.

Five star was a very professional team and punctual timing. Reasonable priced. I would recommend…read moretheir services and would use them again in the future. I had two rooms shampooed and cleaned.

Oh wow, I had a situation where I needed a carpet company. So I called the one I figured was the…read moreclosest to my house. I needed them RIGHT AWAY! And they were so responsive! Wow, they were there in less than an hour, they handled the job. And it was even after hours. I couldn't believe it. I would totally recommend these guys to clean carpets or for an emergency when I had some water that needed to be removed. They were so professional and easy to work with. Thank you 5 Star. For sure you guys get 5 Stars from me!

In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Our whole community is grateful for the owner of Ava company to travel to the flood devastation in…read morewaialua on his own time to help. He did it out of concern for people and knew his expertise could give us a hand up , instructing what to do and how best to approach the massive flood damage on Oahu. He pushed mud and cut drywall and gave us proper advice and most all he gave us hope and a renewed respect for the generosity shown by others . Integrity is most important in my business decisions and I saw his high level of integrity , although brief , clear as day . Mahalo Nui Dan Ashley End of the road/ house with ducks

Had three carpets cleaned and Mike did an excellent job we have used him before and will have him…read morecome again when needed.

Mike is amazing!! My carpet looks like new. He's professional, his equipment is state of the art…read moreand he was quick. I have had my carpet cleaned many times and my carpet never looked this good!!! I highly recommend him!!!!

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

I cannot say enough great things about Daniel, Albert, and Daniel's supervisor! From start to…read morefinish, the experience was nothing short of stellar. Daniel came to replace my shower connector and ended up replacing the entire system--and WOW, what a job he did! His attention to detail, professionalism, and skill were beyond impressive. Albert was also fantastic--efficient, knowledgeable, and so courteous. You could tell this is a team that truly takes pride in their work and genuinely cares about the customer experience. And a huge shout-out to Daniel's supervisor for leading such an outstanding crew. It's rare these days to find a team that not only knows their craft but also delivers with such integrity and respect. If you're looking for a team that goes above and beyond, look no further. These guys are the real deal Call Roto Rooter and ask for Daniel. Micheal F Palm Springs, CA 92262

Alex/Vortex makes the process a breeze. It is a quality service. Alex responds promptly to both…read morecalls and texting. Scheduling is easy and relatively flexible, as well as contact with delivery and pickup (able track arrival via text). Pricing is great and the billing/invoice system is very user friendly (keeping records easily available). I highly recommend Vortex and will be happily using them again for my needs.

UPDATE: My second experience with Vortex was just as wonderful as the first. Highly recommend.read more