Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

These guys are a 5 star business. I have mostly worked with Xavier. He's very professional, kind,…read morehonest, shows up when he says he will (wow-a real plus these days!) and always does a great job. I have no doubt their business will thrive and grow simply because they give great customer service alone - keep it up guys!!

Always on time. Good cleaning every week. Very dependable. I like having a clean pool every week.read more

Worst pool service ever, Paid for service to watch the pool turn green…read more Paid a few years ago to have the entire pool brought up to perfect condition and now I am paying again. They will say whatever you want to hear while letting the pool look abandoned.

Don't use this service as they are horrible! Gino serviced…read moremy pool for over a year and I was never happy with my pool's appearance. The bottom of my pool was never cleaned as he kept telling me that my pools robot was responsible for cleaning the bottom of my pool. I explained to him on many occasions that pool robots were not able to pick up whole pine cones. Gino also had a very hard time keeping the chemicals balanced in pool. The last month of service from Gino, he only came 3 times and yet charged me for 4 service calls. If you are looking for a reliable, fair and good pool service company---looks elsewhere. If you have any questions on my review, please feel free to call me. Sincerely, Jeri Mcknight 916-949-0274

I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!

They came out on the weekend to address my pool pump issue, We were able to get it done in a few…read moredays. Great service ended up making them my regular pool maintanance vendor and for a slightly better price.

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen

During the holidays my ancient pool pump finally quit on me. I called a couple pool service…read morecompanies but all were closed until after the new year. In a desperate attempt I checked Next Door for suggestions and came across Alladin Pool Services. Mark from Alladin promptly returned my call and scheduled a visit to confirm my suspicion. Shortly after he sent a technician to replace the old pump with a new variable speed pump. The install was quick and painless and they left my backyard clean. They also took the time to make sure I understood the features and operations of the new unit. Thank you Alladin!

First of all, I want to make it clear that I never had a problem with Mark's employees in the five…read moreyears I used their company. The weekly pool service was always perfectly fine. So why am I giving the company one star? Because the owner tried to rip me off, and that's unforgivable. I asked Mark to have his guy take a look at my pool pump as it was making a noise that was getting worse. He said he'd come take a look himself. After coming out, he told me that my pump needed to be replaced and that the cost would be $2,950. That sounded rather pricey to me, so I started doing some research. It didn't take long to figure out that if I needed a new pump, I could get one, with installation, for about $1,800. But it gets better. Once I took the pump to an honest repair shop (Callen Pool Supply in Rancho, Scott is amazing!) it turned out the entire problem was a $25 seal that had worn out. The seal was replaced and the pump runs better than ever. At this point I called Mark once again to ask him if he was CERTAIN that my pump needed to be replaced. He said "yes, it does." I explained to him that I had repaired it for $25. He expressed ZERO remorse for trying to get me to give him $3K. None. He had the nerve to act like he had done nothing wrong at all. Needless to say that at that point I informed him I would no longer be needing his services. In addition, he also had the nerve to bill me $150 for coming out here and opening up the pump. Steer clear of this guy. He's also not capable of/unwilling to set up an auto pay. Wants me to hand over a check every month like it's 1995. There are so many better choices out there. My new guy actually charges less, and knows how auto pay works. Crazy.

This guy is a con artist. Told us we needed a new pool sweep and salt tank. Took over 4k dollars…read morefrom us and then said he couldn't pay us back when the new stuff didn't show up an. And then found pics of him online at a casino. Stay far away. He will lie about going through a bad breakup, how someone hit him with a baseball bat, how people stole money from him. Don't make the same mistake we did. He is a total scam.

I advise anyone to avoid doing business with Scotty Shork for pool maintenance. I first started…read moreworking with him a few years ago and thought he was great. He'd occasionally show up at odd hours, but living near Placerville I knew it was a long trip out here. He would request I prepay for some supplies but I could appreciate he's a small business. A few weeks ago, I prepaid him $600 and he didn't show up. He eventually texted an apology and we then agreed to another date. I have never heard from him since that confirmation. Recently, I have discovered reviews confirming that this is not unusual for Scotty. I've also seen his replies about being surprised by those reviews. I'm writing this three days after texting him that I was planning to write this, so it's no surprise to him. I'm most annoyed that his last prepayment request said that I should know that he's good for it from my past experience with him . He's a small time crook willing to spend a little time getting you ready for the hit.