I just had the BEST experience with Derrick from All American HVAC. The rumors are true -- he really does answer his phone at all hours! My husband called yesterday at almost 6pm and Derrick still picked up. By noon today, he was already at my home. He was here for maybe 10 minutes before identifying and fixing the heating issue we've been dealing with for far too long. And instead of handing me the invoice and heading out, he stayed an extra 30 minutes to test the system and make sure everything kept running consistently. That level of care is rare. After being burned by a previous HVAC vendor who clearly didn't fix the problem, Derrick restored my trust. He explained everything clearly, worked efficiently, and genuinely seemed to care about getting it right. To top it all off, Derrick and his team didn't leave a single bit of mess -- in fact, they stayed back and swept the area they worked in. Who does that anymore?! Now THAT is service. I seriously will never use another HVAC vendor again. If you need someone honest, reliable, and incredibly skilled, call Derrick. You won't regret it. read more

When we called Derrick the first time, he was at the movie theater, but he still picked up the phone. When I called the second time, he was at a wedding and still picked up the phone. Then he came to our house to look at our AC unit, and he was very professional. His customer service was top-notch. He is very polite and knowledgeable about his business. He even offered to take off his shoes as he saw me walk into my house barefoot - I appreciated that. He is honest and tells you how it is - no b.s. We got our new AC, and it has been a breeze. We went full electric furnace as well. Overall, it was great service and we are very happy with the installation. I even got the extended warranty for 10 years. read more

Furnace started having issues just as the weather got cold and with a baby we needed heat ASAP. Derrick picked up my call and scheduled a visit the next day. He shows up on time, even gives me a heads up that he's on his way. Gets here and spends a great deal of time doing a full diagnostics check and even calls the manufacturer to double check some info. He clearly communicates to me what he thinks the problem is, has a plan to try one thing and if it fails, another idea. The first idea wasn't it and so I call him to let him know. He comes the following day, ON A SUNDAY. Goes after plan B and haven't had an issue since, been over a week and furnace is running fine. Cherry on top, he didn't charge me at all for the 2nd visit. Gold standard for customer service. read more

A+ for Derrick! All American HVAC installed a new permitted AC and Furnace in our 1950's house. The old unit was about 20 years old and completely stopped working in August during a heatwave. The new unit is a dream come true and works so efficiently and quickly. Plus, our monthly electric bill has come down a lot. When it comes to making a pricey investment for a new AC and Furnace, my family got about 10 quotes. Derrick was by FAR the most responsive, HONEST, compassionate, and flexible. I never felt like he was inflating his prices, because he owns his business and doesn't report to a larger organization. He came back multiple times to answer our questions, picked up our facetime calls, responded to texts immediately, checked out the approved inspected work, and advised us on how to build a fence around the unit. I HIGHLY recommend him!!! It's so important to know that when you call someone they are available for you. The job isn't done until it's done right, and I felt very confident in his work ethic. Plus the installation was really quick and he's really nice and friendly. read more

It's weird right, to review a company before you experience their service. In this case this will be one of two reviews. I read this company's reviews and everyone I read mentioned how responsive Derrick was and that he gives same day quotes. I happen to call and he picks up right away and gives me a quote. He mentioned he was in Hawaii on vacation with his family and it just surprised me that he answered my call. I'm a super yelper and rely on customers reviews. Derrick your reviews are great and no bullshit. I have no doubt you'll take care of us and give us excellent service. See you soon. Second review to follow Enjoy Hawaii! Mahalo read more

Our AC and power went out since yesterday. We had an electrician at our house in the morning. He said it was not an electrical problem. That it was only the AC. I called Derrick this afternoon and he was kind enough to squeezed us in last minute. He was at our home within ten minutes. He was very polite and professional and Right away got to work. He fix the AC problem but unfortunately, the AC still didn't turn on. I was kind of concerned because we all know how it is with repair people. However, Dereck took the extra step to figure out what was the problem. Although he's not an electrician, he's the one who properly diagnosed the issue. There was in-fact an electrical problem. The issue was with the Edison power lines. Because of him we were able to get the issue resolved. If you ever need an honest, professional, efficient AC guy, Derrick is the one to call. Derrick thanks to you, the grandkids and us won't have to endure another hot day. Thank you! read more

Needed a maintenance of our HVAC system since we recently bought our condo. Derrick was great from the start, and was able to help me out over the phone when I blew my HVAC fuse the first time. With their actual visit, I was impressed with the thorough work they provided & was able to give some suggestions on how to better work our HVAC effectively. read more

I was having issues with my furnace, mind you it's 40yrs old. Derrick inspected it and made recommendations on what we needed. He was professional and mindful of our financial situation. Never did I feel pressured to do any work. He got a cost on the price for the part we needed but ultimately it was just a band aid on possible future problems. I'm glad I called Derrick, he was reliable, on time and honest. I will be replacing my unit soon and he'll be doing the work. I highly recommend Derrick. As soon as we do the work I'll leave future reviews. read more

On Father's Day our A/C stopped working and we called several companies but Derrick was the only gentlemen that called us back and advised he could handle the job today, all other companies stated they could take a look on Monday morning. Derrick was quick, knew exactly what was wrong, he chatted with my husband on several Air/heating topics, how often we should change filters, what months are best for a/c and furnace routines. We did get charge a little more but that was because it was Father's Day, and we were expecting to pay a little more anyways, really we just wanted the A/C fixed. Normally for routine maintenance the cost is $99 but if you need to have work done that amount rolls into the cost of the fix. We'll be calling All American HVAC again for any routine work or unexpected issues in the future. Thank you Derrick! read more

All American HVAC has always been very responsive. Returns calls and messages as soon as possible. Usually schedule appoints for the next day. The owner Derrick came out on Tuesday and diagnosed the problem. We have a AC unit that is thirty years plus years old. Time replace and save money on the electric bill. New unit to be installed on Friday. Give American HVAC a try. Located in Covina. read more

I hired All American HVAC to disconnect and remove a very large old heater unit that was in my basement. I'm glad I went with them. Derrick was very honest and actually cared about helping out and making a happy customer. Clean job, good prices, great honest service. I gladly recommend them over other companies, you will appreciate their honesty. Thank you All American HVAC! read more

Derrick is awesome. He was able to help us by providing us a quote even on his day off. Can't wait to work with them again!

Excellent service from Derrick! Found the problem with my AC and fixed it in the same morning. Highly recommend to anyone in the area with AC problems. read more

I had an awesome experience. Derrick came out and service my AC. Great guy! This company totally saved me this summer.

Derrick is the best HVAC Contractor I have done business with to date. The work ethic of this guy ... second to none! The quality of his work will be the bar I set for all who must follow. Derrick and his crew upgraded my HVAC ducting and 3 plenums , Which was more work/materials than was offered by 5 other HVAC contractors and for a better price! The air flow and efficiency of the ducting upgrades will amaze you! read more

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Great work Derek Is a good and hard working man. He did a clean and professional job. Recommended

This team is wonderful, on time and fixes the problems. They don't mind when you ask questions.

Derrick was so quick and responsive! He did the job for me in the same day i called so very accommodating squeez me in between his other appointments. I really appreciate it. Family business i do support that. Price is reasonable and fair. He is my AC guy moving forward. Thank you read more

Derrick was very honest and straight forward about our AC needs. He showed up on time and got right to work. We will use All American HVAC again in the future. read more

Great company! Very professional and helpful. Our house was in dire need of cooling, and now it is perfect. We are very pleased. =)

Derrick is friggin' awesome! My dad's furnace stopped working just as it was beginning to get cold. I called All-American HVAC and Derrick literally showed up within 30 minutes and had the issue identified about 15 minutes later. He got it working right in a couple of days and he was very fair with the price. Derrick is polite, punctual, and professional! I'll definitely be keeping All-American HVAC in my contacts for future needs! read more

My A/c broke at the peak of heat wave. I was panicking coz we have a 3 month old baby grandson visiting us. It's Labor Day so everyone's off. Went to Yelp and decided to call this company due to positive reviews. I'm glad I did. Derrick, the owner came to fix our a/c . He was punctual, has a friendly demeanor. He worked professionally.Explained everything to us. Charge is reasonable. Overall, I'm really happy and thankful to Derrick for saving us in this 3 digit temperature! read more

Great work. Set up a 240 outlet and new breakers for my electric car. Was on time, professional, and quick.

You won't regret using All American HVAC. I had him do a repair and service today and found him to be competent and his price was very reasonable. This was the first time I used him and felt it was my good fortune to have found him. He diagnosed the problem [a bad capacitor] and went to a supply house. He came back and replaced the part and serviced the condenser and compressor. He is professional and has a great attitude. The air conditioning works great and I will use him for any HVAC work in the future. read more

I highly recommend Derrick. He put in new ducks and did work on my air conditioner. He is very professional and does good work at a fair price. He gave me a better price than another company who wanted to charge me for items that I did not need. He responds to phone and email messages quickly. I will call him again if I ever need any HVAC work. I wish more contractors would be like him. read more

I was really stressed out about putting a new AC unit because I didn't know if my lines had a leak or if it was a simple coil replacement with a new compressor. Derrick was very patient with all my questions and options. His bid was thorough on all the parts and workmanship that needed to be done. Because I live in a townhome that is over 30 years old I wasn't getting the best flow for heating or cooling and recommend a larger return, a larger vent in the master bedroom and 2 1/2 ton unit. I can tell you just doing that my master bedroom is warmer than it had in many years and cooling system is right on. On top of that his workers were efficient and just as knowledgeable. I highly recommend this company. read more

Derrick was excellent and his crew were very courteous and professional. I am a mom with a one month new born, and our 30 year old AC started leaking water out of the emergency drip line right before July. I was frustrated with how much work I would have to go through to vet vendors and compare bids. Most vendors won t come to my house without a charge to check out the unit. Derrick came out the same day I talked to him and gave his honest assessment. His quote beat others and his mannerism and attitude made me trust him right away. I had several requirements about the job, including dimension of the outside condenser and Derrick met all of them. He even called distributors to ensure it was the right fit. Prior to the job he sent me model numbers and clean written estimates. Everything was easy because Derrick was on top of everything. Installation was smooth and ahead of schedule. They cleaned up everywhere they touched. Warranty was amazing. Highly recommend! read more

We hired Derrick Clifton and All American HVAC after a lot of research and bids from several companies to remove our old air ducts (asbestos abatement) and install a complete new system of ducts, vents, and thermosat. Derrick was fabulous. He is smart and really understands how systems work. Our system is very old and very weird, and Derrick was able to explain what needed to be done. He drew schematics and spent a lot of time crawling under the house and making sure he was giving us the best work. His bid was very competitive. He scheduled us quickly and our job was done with one day of removal and a day and a few hours of installation. Derrick's crew was masked, friendly, and efficient. He came over during the first day to supervise and he finished the job himself. I especially liked that Derrick is so hands on. Most companies send someone out to estimate and sell, but a different crew comes to do the work. Derrick answers his phone himself and gets back to customers very quickly, even when out of town. I am happy to recommend Derrick (and Alliance Environmental Group which did the duct removal as a sub contractor to Derrick). read more