I contacted them for squirrel removal. Noel came with a bait box, gruff but whatever. All goes…read morewell, 2 week inspection to see how much of the poison is gone, I speak with Noel again and I mention that I haven't seen squirrels in 2 weeks and that I unscrewed the bait box to see how much was eaten, doesn't look like much is gone. No big deal in my mind. 6pm Noel is at my door, are you home? I need to take the bait box, my supervisor will call you. Very rude! What's going on? He will call you. You admitted to touching the bait box so I have to pull it. No further answers. I am stunned! I get a call about 30 minutes later from a Victor, completely rude and from the tone of his voice he is ready for conflict and confrontation. I have no idea what I have done wrong at this point or why this is happening. Victor proceeds to tell me that I should know better than touch poison and have tampered with their box and bc I have a dog it will be removed immediately. Huh?? Totally stunned and offended that this person is basically calling me stupid. Noel never told me that if I touched it in anyway that I was in some sort of violation or said anything other than it was poison, duh, and keep the dog away. Again, duh. I am not a moron. I did what any regular person would do and one time looked in when I hadn't seen any squirrels in a week or so to see if the bait was being eaten. I didn't lick my fingers like I ate chicken nor did I let my dog, who was so super not interested in the bait box or what I was looking at come near me. The "supervisor " Victor was so rude and acted like he is in charge of something very special and told me "this was for my dog's well being" and that " I should know better" . Appreciated, but, again, I'm not stupid. It's MY dog. Why would I let her near poison? I simply unscrewed the cap, on the very top, and looked inside. Then screwed the cap back on. The end. Didn't disturb a single thing. NO ONE TOLD ME NOT TO LOOK AT IN IT OR I WOULD BE IN SOME KIND OF BREACH IF I DID. Victor was SUPER argumentative and very unprofessional for a "supervisor" . I ended with asking him to refund my portion of the 2 weeks I paid for the bait box and he could have it back. Mmmk mmmmk mmmkk, I will, I will, is what I got. So completely rude and aggressive for no reason. I even told him this was a review and he didn't care. I am unsatisfied and offended. It was $275.00 for one month and no one has come knocking with a refund check, as I requested. Corporate. Review your people and policies. I will tell everyone I know how awful my experience was with this company, Take a management class Victor and work on your customer service skills.

Beware of this company. They give you no information on the pest that you're dealing with (bed…read morebugs)! They do NOT come back and re-treat,even though they know that they come back. They treated my home,only checked the beds,and charged me $2,500.00. They don't offer anything after a treatment and the bed bugs came back into my home and they pretty much told me that they were sympathetic but that I would have to pay another $2,500.00.They gave us no after care nor did they give us any information about how bed bugs cycles are.

We bought our home a year ago and discovered that birds had been nesting under the roof and eaves…read morefor quite some time. We hired Mike Dell to identify the problem areas and provide a mitigation plan. Before the birds came back to nest this Spring, Mike did a fantastic job of installing bird barriers in a variety of areas. He is very professional and knowledgeable and a pleasure to work with. We definitely will be calling on him again when needed.

I have been dealing with a mole issue for sometime. Mike came out and resolved my mole issue in 2…read moredays! Mike was very professional and very knowledgeable and his pricing is extremely fair. I highly recommend Mike for any of your pest issues!

This company is awesome. They will educate you on the issues you are having and find you the…read moresolution that best fits your situation, without forcing contracts at you. Very reasonable, and detailed about what needs to be done. They also offer many other services that can benefit your needs, outside of pest issues, I highly recommend you give them a shot, Leroy will educate you with zero sales pitch, so you know what your dealing with, he's been a great help to me, and they also have great customer service, that actually cares about your concerns, and is instantly responsive, Thanks Leroy and staff, Steve ,,,

Leroy and his crew are absolutely amazing!!!! My organization had an event and at the last minute…read morewanted to use a large room that hadn't been used in years, it had signs of pest issues and needed to be cleaned. I called HiLow and Leroy came out about an hr after I called. He assessed the space and said that they could start the next morning. These guys went so far above and beyond just taking care of the pests. These guys not only took care of the pests but the cleaned and sanitized the whole area!!! They were in there mopping and wiping down every surface. I called them the day before the event and they had this done the very next day. The event started 4 hrs after they finished and was so much better because of them. Absolutely amazing company and group of people!!!!!!!!

Zach performed the home inspection on my home.  Months later and after moving in, I began to have…read moreconcerns that crucial issues were missed.  I reached out to Zach.  At first, he was non-responsive and I became rather frustrated.  Don't contact him using his personal email. I finally pursued Zach through his secretary, Jennifer and learned this is the best way to contact him.  At one point during the process, I became unpleasant, but neither was unpleasant back.  Jennifer was on it! Zach responded to my needs, provided resources when requested and took the time to follow-up with me in person at my home to thoroughly review the home inspection and discuss my concerns.  He and Cory even resolved a small issue that I could not resolve myself.  Zach is very busy but in meeting with him, I found a gentleman with over a decade of home inspection experience that truly presents to care about his clients.

Nash Pest Control did a pest inspection on a house I was buying and missed the dry rot in the…read moreeaves. I also hired Nash to do a home inspection on the property and he missed several items. What a waste of $550! Very disappointed with Zach Nash!

My tenant reported some ants in his rental and obtained a quote to help out. Photos appear to be…read morecarpenter ants. Envy Pest, without inspecting anything, gave me a $2200 quote to "fix the problem" without ever inspecting the interior or crawl space. The owner I spoke with assumed I was an out of state investor and I very much had the impression he was trying to up sell me... brief research shows that a systemic treatment is typically unnecessary, unless a colony has regular water supply and wet/moist wood. It turns out when I inspected the home myself we had a water leak under the home and the ants helped us learn of the problem! 45 minutes with a plumber fixed both the water and the ant problem. I rarely write reviews, but the reckless disregard in providing an honest quote and appraisal of the "pest problem" exhibited by this company infuriates me, steer clear!

Very professional and knowledgeable company that provides service for Residential and Commercial…read moreproperty and landscape needs!

Stop the presses. I am editing an earlier review that turns out I had inaccurate info. Since then…read morethe owner reach out to me personally. Suffice it to say. 5 star so far!!! I spoke to the owner (a 20+ year experience). He looked up my property and provided a very competitive quote and multiple treatment options (pest only, pest plus rodent control). I have another company I am waiting to hear back from - but I am leaning towards using his service based on the obvious expertise and clearly caring about taking care of customers/prospective customers (and very competitive/fair pricing). for sure, you can't go wrong giving TYR a try!

Had problems with black widows, wasps and other bugs. TYR 1 showed up and sprayed the outside and…read moreinside of my house and it solved the issue. TYR 1 owner is really cool, service is great and got the job done. Definitely recommend them!

We have used mega pest for years. They have done our I spécifions on homes. Treated our homes for…read morepests. However they are not not calling back in a timely manner or at all. Maybe they need to work on that.

Very professional and really listened to what we needed. They were easy to contact and got rid of…read moreour creepy spiders! We're very happy with their work!

This company may sound like they know what they're doing, but they really don't. Their solution for…read moredealing with roof rats was to completely ignore the roof area. When we switched to a pest control company that was actually competent, the first thing they said is "Whoa, you have so many ants around your house, we need to spray for those." I said that it had just been sprayed by another pest control company (this one) and they couldn't believe it. And then they actually sprayed the perimeter in a competent way. Do yourself a favor and check out ZeeBest instead.

Had problems with rats and mice, called Northern Nevada Pest control. They are the best. Took…read morecare of the issue plus sprayed for flys at the doorway. No rats, no mice. If you want a tech who listens and takes care of issues plus, call them. Very reasonable and great attitude and service.