According to their mission statement "you will find eye care professionals who genuinely care about…read moreyour health and are dedicated to providing exceptional personal service to everyone who walks through our door." This statement is a total lie! I'm not sure how they can claim that they genuinely care about your health when they tell you they are going to research info about contacts for you but never calls you back. He even acknowledged that he "ghosted" me when I stopped in their office to find out what was going on. Once again, he said he was going to call a company for more information and get back with me the next week. That was back in September and I haven't heard from his office since then. They are not worth me wasting my time with an office who clearly does NOT care about their patients! Glenda B

First time visit with Dr Murphy. He was thorough and detailed in helping me understand some issues…read moreI am having. Both he and his staff were very friendly and welcoming. Glad to have him as my new eye doctor. Would recommend him.

Talk about poor costumer service skills. This place has poor management and under qualified staff…read moreto run the this place. I got to my appointment early so I can be seen at my appointment time but the doctor was running late. He showed up 15 minutes passed my appointment time cuz he needed to make his damn tea. Then you got a single mom in there with multiple kids who need to been cuz they had scheduling issues so I left so she can have my appointment. Before that issue the staff or so called office manager had a horrible horrible attitude towards a patient who was picking up her glasses. The staff was not professional at all. On top of all that the staff loves to talk shit about there patients after they leave or sit right in front of them. From someone who's comes from 11 years of healthcare this place violates ALL HIPA Laws. I would never recommend anyone to crown vision of ofallon il

I took my grandson to crown vision center. Bought the works and insurance. He lost his glasses and…read moreI've tried to call them only to be hung up on four times. I Will NOT be doing business with this company Ever again!

Amazing care is what you can expect at any Performance Eye Care office. I've been at several over…read morethe years and they never disappoint! I love the personal attention and help to choose the perfect pair of eyeglasses.

I have been a patient of Performance Eyecare-Swansea, for just a few years-but I'm always glad to…read morego back every year because the staff is friendly and knowledgeable. They are very helpful. I visit with Dr. Cuff once a year and he is very professional and amicable. He has helped me with my vision health. I can see better now - and have good eye health than in years before.

We had a great experience at the Fairview and West County locations. Stephanie and the rest of the…read moreemployees were very helpful and nice in Fairview. Tamara was great at West County!! Would definitely recommend a visit!!

they are so incredibly sweet at this location I came to get my Dior frames they fixed them with no…read moreissue life savers

Dr. Manera and his staff are wonderful. I've been going here for a decade and I would highly…read morerecommend this business to everyone. Unfortunately the Glen Carbon location has closed, but the Fairview Heights location is certainly worth the drive.

Sorry but we found this business to be lacking in quality product and service from inconsistent…read morestaff. Yes, the prices are reasonable, but my new glasses don't fit right. After 3 revisits, it's still not right. I don't need to have them

Dr. Reed has been my optometrist for over 4 years. She is highly skilled, friendly and supportive!…read moreShe truly cares about you and your vision, not being blown off as "just another optometrist." Office staff are very friendly and accommodating!! No need to doctor hop once you come here!!

The staff is absolutely the best. They are friendly and accommodating. The doctors on staff here…read moreare the same as well. I would highly recommend this office for your eye care. Keep up the good work guys!

I'm sorry but Clarkson has fell off so bad. This location is teeeeeerrible! Reading all of these…read morereviews.. I see that I'm not the only person who feels this way. I have been trying to get my son's glasses for 2 months. And this was AFTER they got his glasses made incorrectly. Every time that I go to the store (during their listed open hours of operation) the doors are locked and the lights are off. After this experience, I started to call before heading to the store. Most of the time, no one answers. When I did get someone to answer and confirm that the store was open, I was told that the store was closing early and would not be reopening that day because the employee had a dr's appointment. There were about 12 minutes left before she went to her appointment so I told her I could be there in 10 minutes. She refused to confirm that she would still be there or not. This was just unprofessional and sad. If there aren't enough employees, they should hire more or close the store for good and just merge with a surrounding store.

Dr Stacks is awesome - she is the reason we continue to use this location even though there are…read moreprobably 4 or 5 closer Clarkson locations. The staff is pretty good. However, it sounds like they use a portable credit card reader and someone forgot to charge it so they could not run my credit card. They said they would call in 20 minutes. I asked if they could make it an hour. Maggie told me to just call her and gave me the number and told me to hit 4 and then 3 and it would take it to her. Lies! It took me to an automated number with hold music that literally gave me a headache. After 12 minutes, it disconnected me. I never spoke to a person. Then I left a voicemail. I waited and did not receive a call back in 30 minutes. I called back again and was on hold for around 10 minutes again. Finally someone very apathetic answered. I shared what I went through and he was so bland, so bored that I almost hung up. I finally said, "You have 10 minutes to resolve this.After that, I am hanging up and you can consider the order cancelled." In 8 minutes, I bounced to 2 other people before finally reaching someone who took my credit card information. Lousy customer service. Hire better people. Get rid of those who can't remember to charge the card reader and whose best customer service is slow apathy. 70 minutes to pay my bill is ridiculous. One more screw up and I am done with Clarkson for good.

So, for the second time I had lost a pair of very expensive sun glasses that were purchased from…read moreAll About Eyes . The first pair from the store in Belleville and the second from the one in O' Fallon. I had the original sales receipt from both however it seemed that the style I had loved for ten years had been discontinued. Tyler from the O'Fallon store had been searching and looking into finding this one for me for several days. On a last chance I called my church and someone had found them and turned them into the office. I just want to say that Tyler went above and beyond for me. This kind of customer service from any business or individual is almost unheard of these days. Thank you Tyler and I hope All About Eyes appreciate employees like you.

Overpriced cheap glasses. Purchased 3 pairs of glasses over past 2 years. Twice I had to get…read morelenses remade. Not satisfied with money spent here

Another eye problem crept up and I was able to get in the same day! I saw Dr Ernst who was…read morefantastic and sent in a prescription to solve the problem.

Family Eye Care of O'Fallon help us through a mini eye emergency, while we were 6 hours from home…read more Angie was so helpful and the entire team made you feel at home even though we were far away. Their kindness was beyond measure. Thank you!

This week my husband and I went in to have his glasses adjusted since he had bought them there…read moreabout 3 years. A young blond girl there was super friendly and helpful. She said if this doesn't do the trick come back and we'll try again. Well it didn't and he went back yesterday. The young lady was not there. The lady that was there was very rude. She stated she couldn't help because the glasses were old and might break. We won't buy glasses there again.

Meredith went above and beyond to fix my glasses. Even tho her boss was telling her that they…read morecouldn't do much more for them