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    Kid Glasses

    4.6 (9 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Kid Glasses

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Unger Eye Wellness - We're waiting to help you!

    Unger Eye Wellness

    2.7(17 reviews)
    5.9 mi
    $$

    Would not give them any stars if it was a choice. So many complaints. Ordered contact lenses and…read morewas told the prescription may need to be tweaked, which it did. I talked to a rep about needing my lens tweaked in the beginning and he assumed it was for eye glasses and made an appointment to see the frame specialist. Wasted my time and gas because I needed to see the doctor about the prescription change. Went back again and was refitted for my left lens. After months of waiting and several phone calls, the new lens came in. Problem...it was the same prescription that I received the first time. (Are you f#&&#* kidding me.) I am still waiting on my new lens 8 months later. I had to use my old lenses (which were 8 years old and full of deposits) to take a glaucoma test because the rep forgot to put my new lenses in solution before the test. Another tech tried to get pressures on my eyes with a puff machine and gave up after around 15 to 20 minutes. Asked for help and discovered the machine will not work with someone wearing gas perm lenses. (What the Hell!) The worse part was Dr. Tom made me assume I was losing my vision to glaucoma and it was too late to treat. Even retired early because of this news. Needless to say...I went to a specialist in St. Louis and am being treated for mild to moderate glaucoma and my specialist said we are stopping this disease in its tracks. That place is a nightmare. Run for your life. Well I called about my lens after writing this review and was told that it was in. Went to pick it up and was told that it had to be cleaned and conditioned first and the lab person just went to lunch. This was at 2:45pm. Another trip... wasted my time and gas. So unreal. Incompetence at its finest.

    I cannot tell you enough how much I do not recommend Unger Eye Care…read more - takes days to get ahold of them - impossible to get pricing info on contacts, was belittled when I attempted - they told me one prescription and wrote a different one in my file initially - eye doc had to catch it/correct it - another staff member was sitting in my eye exam dictating and talking to someone else the entire time - they initially messed up my billing, & I had to correct it, delaying my order several days - took days to get ahold of someone to make a contacts order - once order was made, waited weeks to find out it actually was not made, I was charged but no order made - found out by having to call and text them over several days b/c no response - when they read the wrong mailing address for my contacts to be mailed to and were corrected they said "it's fine" - I just came out from the freezing cold - from getting my YEAR supply of contacts, HUNDREDS of dollars of supply that was mailed to the wrong address (the same address they read aloud) I can confidently say I worked harder to get my contacts than anyone at this business. I do not recommend them & will not be back. As someone who values customer reviews, I hope this saves someone else the unbelievable trouble & disorganization I went through.

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