According to their mission statement "you will find eye care professionals who genuinely care about…read moreyour health and are dedicated to providing exceptional personal service to everyone who walks through our door." This statement is a total lie! I'm not sure how they can claim that they genuinely care about your health when they tell you they are going to research info about contacts for you but never calls you back. He even acknowledged that he "ghosted" me when I stopped in their office to find out what was going on. Once again, he said he was going to call a company for more information and get back with me the next week. That was back in September and I haven't heard from his office since then. They are not worth me wasting my time with an office who clearly does NOT care about their patients! Glenda B

First time visit with Dr Murphy. He was thorough and detailed in helping me understand some issues…read moreI am having. Both he and his staff were very friendly and welcoming. Glad to have him as my new eye doctor. Would recommend him.

Love my new glasses! Dr. Manera was super helpful and made sure I got all my questions answered!read more

Sorry but we found this business to be lacking in quality product and service from inconsistent…read morestaff. Yes, the prices are reasonable, but my new glasses don't fit right. After 3 revisits, it's still not right. I don't need to have them

Staff was very and helpful! The doctors took their time explaining everything. Glasses selection…read morewas top tier!

My favorite eye doctor. Always super helpful. I personally go and take both my parents. Doctor…read moreBecherer and the staff are very welcoming to my step dad and mother. He was able to quickly diagnose a detached retina and my step dad was quickly scheduled for surgery. He is able to read all his favorite books again.

I've been to this location once and most likely will never return. Sad, because I like the doctor…read morebut I did not care for the staff at all, particularly one individual! Now, I won't put her on blast but she was not helpful and just rude. The way her tone of voice was sounded like she didn't want to help me at all. I went in there, filled out paperwork. Did all the little testing make and I have to say that the machines were filthy! They do not clean them at all. They were dusty and filled with crud. It was gross! I would think they would clean more throughly during this pandemic that's going on right now but nope. It was gross. Also, whenever the doctor came in, she wanted me to read the letters and I tried and I struggled a lot. And I told her that I think the lens were dirty and behold they were. She had to wipe them down and clean it herself. Gross! After my eye exam and contact fitting, I went and sat down with the technician and she explained my vision benefits on how much my insurance covered and such then told me I could look at glasses. Sooo when you are picking out glasses for yourself, you always ask for someone else's opinion right? Well I picked out a couple pair of glasses and asked the technician how they look, she just stared at me. I'm like ummm ok. I guess you really don't want to help. So I just told her I'll think about it. I wanted both glasses and contacts but my insurances covered one or the other and she said there is no additional discounts. (but I went to a different clarkson and they were able to save me an additional 40% off plus 70$ more from insurance). Now, I did go during this ongoing pandemic and she may have not wanted to be there but let's face it. If you're scared or don't want to be at work, stay home. Just the whole vibe from her wasn't friendly at all. And the cleanliness of the facility was not so great either. I will pass forever.

They ALWAYS close early. If you have a job that you get off at 5, they'll probably be closed by…read morethen even though their hours say otherwise. If your hours say you are open, be there for your patients. We were told they would be open to pick up at order. We arrived 30mins prior to closing and they were already closed.

I couldn't be happier with the service I received from the staff at All About Eyes Belleville…read morelocation! Dr Aashay Shah did a thorough eye exam. Gave me a clean bill of healthy eyes and a slight change in glasses prescription. Hunter M helped me understand what my insurance covered and then helped me with the frames I picked out. Placed the order for my glasses and said 6-8 business days! I'm looking forward to getting my new glasses possibly next week. I'm a return customer of about 6 years. With service like I received this time around, I'll be back again next year! Thanks Dr Aashay and Hunter!

My usual eye doctor's office was recently rude to me and unwilling to help me. I needed contacts…read morefast because I'm almost out and my glasses are currently broken. I looked for somewhere that could help me out and I didn't have to look any farther than All About Eyes. I was able to schedule a next-day appointment at the time that I wanted. Everyone was extremely friendly even to my one year old daughter who was making a lot of noise :). The eye doctor was very helpful and efficient. The employee, Hunter, was very helpful and great to work with. They made sure my contacts will be in before I run out. Very thankful and will be back.

Super Professional Optometry Office with State of the Art Equipment and knowledgeable staff…read more For years I went to one of the Chain Optometry Clinics and it was always the same cookie cutter; get you in, check you out and try to sell you things. I didn't realize how good a clinic could really be until I went to Belleville Optometry. They are my GO TO Optometry provider from now on.

Had a minor eye injury and came to Belleville Optometry for a follow up exam. They were able to…read moreget me in quickly and Dr Taylor gave me an exam all good. Very friendly and professional. Would definitely recommend. Thank you Belleville Optometry!!

So, for the second time I had lost a pair of very expensive sun glasses that were purchased from…read moreAll About Eyes . The first pair from the store in Belleville and the second from the one in O' Fallon. I had the original sales receipt from both however it seemed that the style I had loved for ten years had been discontinued. Tyler from the O'Fallon store had been searching and looking into finding this one for me for several days. On a last chance I called my church and someone had found them and turned them into the office. I just want to say that Tyler went above and beyond for me. This kind of customer service from any business or individual is almost unheard of these days. Thank you Tyler and I hope All About Eyes appreciate employees like you.

Overpriced cheap glasses. Purchased 3 pairs of glasses over past 2 years. Twice I had to get…read morelenses remade. Not satisfied with money spent here

I had two pairs of busted up glasses I purchased a year and a half ago from another retailer. We…read morebrought them in to see if we could find frames they'd fit into because... well. They were super expensive lenses. Kay took so much time and care to find not just one, but two different frames to pop my lenses into. She fitted them, buffed them up, and got us on our way in no time. Her customer service skills were impeccable, and I truly appreciated the quality of care that she took to make sure we left happy. She didn't try to push anything on us, and provided us with exactly what we needed. I'll definitely be back to give her my future business!!!!

When I scheduled an appointment they canceled it the day of for "emergency" via text, it said to…read morereschedule so I did for the same time as the original. After I did the online questionnaire I headed out to the location. Once there, they notified me that I can't do an appointment here because it's all online and since i haven't been here is a few years I'm not eligible for the online exam. This wasted my time. In the future either advertise this fact online or instead of the text saying it's been cancelled for an "emergency" just tell me why it was actually cancelled so I don't waste my time. I won't be returning/can't because the doctor is never in person. If you plan on not going every year, this is not the place for you.

they run you through like cattle going to market. doctor was rude and had no patience in answering…read moretwo simple questions. I will NEVER go back!!!

I just want to say most of the other staff at various locations where really professional...but I…read morethink Dr. Urwin is a complete failure as a doctor and I surgeon!! All he cared about during my surgery was shooting the breeze with the other staff or nurses!! I really think he messed my cataract surgery up because of his lack of personal attention to me when I was under the knife on my eyes!! I know see floating spots in both my eyes ..and also can see well when I look into the lights...like porch lights for example!! Also they are still hounding me for more money for the procedures...even with insurance I already paid over $700.00 cash for this simple surgery...that I think should be no more than $300 total...plus this doctor needs to retire and live his life...or get his license revoked period...cause all he talked about was having guests and BBQ...or fishing...