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All About Computers

5.0 (1 review)

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12 years ago

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Video Only - The 4- 75" TVs returned for 12 smaller TVs.

Video Only

(21 reviews)

$

We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

Needed a new smart TV, sound bar and tv mount. Hayden was very knowledgeable, helped us to compare…read morefeatures of the diff manufacturers, sizes and models. Such a big decision- Hayden as very helpful, not pushy and just a great friendly guy. Was able to compare prices elsewhere, so I know we got a good deal. You can't go wrong here.

Kelly's Appliances

Kelly's Appliances

(92 reviews)

$$

I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Reboot Computer Shop

Reboot Computer Shop

(53 reviews)

Loses a star for not being open during posted hours - suggest you always call first. If you can…read morecatch them when they are open, they are very nice, fast, reasonably priced and "they know tech stuff."

4.2 (322)…read more Reviews All phone35 diagnosis14 tech13 screen13 +6 Sort by Most relevant Newest Highest Lowest John Doe Local Guide·21 reviews·18 photos STOP! CALL ANY OTHER REPAIR SHOP FIRST. ! DO NOT DO BUSINESS HERE ! I now wish I would have read the reviews before going here. I also wish you could give zero or negative star ratings. They have cut rate prices AND cut rate service. I ... More 1 503 Plumber 8 reviews a month ago Very friendly service. Polite. I'm giving them 3 stars instead of 5 for the following reasons. One, the side of the case has a gap in it, as if it's wedged or something. Two, I brought my PC half way built to them because I couldn't finish ... More 1 Robby Fletcher 1 review a week ago New They damaged my computer while doing a pretty small simple repair and then took 2+ months to fix what they had broken. They said they would call me with updates but never did, I had to call them every time and they strung me along with ... More 1 dennis g Local Guide·41 reviews 4 months ago Looking for a shop that could work with Linux systems, I phoned Reboot and they said "yes we do work on Linux computers, no problem." So I went there in person. The manager could not answer my question so he called a technician to come ... More 2 More user reviews Web results Reddit · r/SALEM 10+ comments · 1 year ago Computer repair in town : r/SALEM Reboot computers is awesome, if you have another computer you can take out the hard drive out of the bad one and plug it in and recover the ... Anyone got a computer shop in town they think is best? : r/SALEM r/SALEM·7 comments·2y I can't believe a big YouTuber is doing this. I am the person here is ... r/laptops·160+ comments·6mo More results from Reddit Facebook · Reboot Computer Shop 470+ followers Reboot Computer Shop | Salem OR Reboot Computer Shop, Salem, Oregon. 473 likes. Quality Repairs At An ... 92% recommend (22 Reviews). Reboot Computer Shop profile picture. Reboot ... 4.6(22) Nextdoor https://nextdoor.com Reboot - Salem, OR Recommendations summary. Reboot Computer Shop in Salem, OR comes highly recommended for its reliable and affordable computer services. Missing: reviews | Show results with: reviews Reboot Computer Shop https://www.rebootcomputershop.com Reboot Computers We are proud to be the premier hardware/Software specialists in the Salem area. Location 384 Center St. NE Salem, OR 97301 Phone : 503-363-8221 Missing: reviews | Show results with: reviews MapQuest https://www.mapquest.com Reboot Computer Shop, 384 Center St NE, Salem, OR 97301, US Very fast work excellent job done. Friendly honest people which is often lacking in a lot of business's in Salem. Read more on Yelp. Better Business Bureau https://www.bbb.org Reboot | BBB Business Profile Not BBB Accredited. Computer Repair in Salem, OR. See BBB rating, reviews, complaints, and more. Indeed https://www.indeed.com Working at Reboot Computers: Employee Reviews Easy going job for those entering the IT world. Ability to move up. Fair Yearly Raises. Interesting problems to Solve. Never a Boring Day at Reboot. 5.0(2) Missing: salem | Show results with: salem Instagram · salemreboot 20+ followers Reboot Salem (@salemreboot) * Instagram photos and videos Your one stop repair shop for all your electronic needs! Mac | PC | Cellphones | Electronics | And More! www.rebootcomputershop.com Page Navigation More search results Footer Links Results are personalized-Try without personalization South Central, Salem, OR  - From your device Update location Terms John Doe Local Guide·21 reviews·18 photos 29 minutes ago New STOP! CALL ANY OTHER REPAIR SHOP FIRST. ! DO NOT DO BUSINESS HERE ! I now wish I would have read the reviews before going here. I also wish you could give zero or negative star ratings. They have cut rate prices AND cut rate service. I brought in a phone for a screen repair only to find that the repaired screen was broken upon further inspection. They said it was not their fault and proceeded to attempt a gaslighting campaign against myself and my girfriend, of which we were supposed to believe that we had unwittingly broken it on the transport home. The gentleman at the store had become verbally combative and argumentative. His initial solution was to replace the new screen with the broken one and refund my money. I agreed as I could tell negotiations were deteriorating and could possibly lead to an excalated situation. They did not uphold their word and bargained agreement as when I arrived, they then said that no refund would be given and they would not be honoring their original service guarantee. I dont know what has happened to customer service these days, but it definitely seems to have taken a drastic nosedive.

SUMMIT Computer & Technologies - Laptop Cooling Pad

SUMMIT Computer & Technologies

(11 reviews)

I was desperate for computer help and the big box store I had always turned to could not get me in…read morefor a week. I teach online so I just could not wait. I even considered buying a new machine! But I did a quick search and found Summit and thought - what is the worst that could happen? I was blown away. Even the answering message was inviting! I did not leave a message because they said just drop in but I got a returned call from them anyway. Everyone was really nice, did not treat me like an idiot, and understood my slight panic of not being able to connect to the internet. They freely shared some great advice on virus and malware protection. And they took my computer in promising to get to it ASAP and, while they could not promise same day, they would try. This was about noon. By 5:30 they had it all cleaned up - inside and out. And it is so fast - I had forgotten how fast my laptop was/is. I cannot recommend them enough - and if you are a ways out and wondering if they are worth the drive, the answer is yes.

Today was my third time using Summit Computer. Again, they did a terrific job at a very fair…read moreprice. In just 24 hours they replaced a bad hard drive, and diagnosed and fixed my broken Bluetooth. They saved me buying a new computer. Also, this story kind of shows who they are: The 10 year old kid next door had a problem with his tablet, and he decided he was going to get it fixed on his own, so he rode his bike down to Summit. They fixed whatever the problem was while he waited and then let him have it for no charge! He had brought money intending to pay for any repair, but they decided to bless the kid. Good people!

All About Computers - itservices - Updated May 2026

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