Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore

I definitely WOULD NOT recommend Terry for any computer repairs. He had my sons laptop for an hour…read moreand 20 minutes and texted me it was unfixable and charged me $150. Said he worked on it for over 2 hours, but definitely did not. Time stamps don't lie. He also has a car just for his business, but didn't offer to drop off or meet or anything, so I didn't have to drive an hour.

Very friendly and great service ! I would use them again anytime !!!…read moreReplaced my screen on my MacBook pro. Not an easy task.

Excellent service and very fast. I will use them again for computer work if needed. Location was…read moreeasy to locate

Price to high, they watch you tube videos trying to figure out what to do at your home, then charge…read moreyou full price for all the time they spend there. You request them to come back and fix work they've already done, say they'll come rite over, but don't show up, nor do they even call or leave messages as to why they blew you off! Very un organized little company, terrible customer Service!!!

My laptop died ... or so I thought . Replaced the battery , bought a new charging cord. Still…read morenothing. Decided to turn it over to a technical Genius. Turns out the newly purchased charging cord was defective. TG replaced it and that did the trick. It didn't cost much , I'm thankful it was a simple solution , and they were honest I did not feel they overcharged .

I was desperate for computer help and the big box store I had always turned to could not get me in…read morefor a week. I teach online so I just could not wait. I even considered buying a new machine! But I did a quick search and found Summit and thought - what is the worst that could happen? I was blown away. Even the answering message was inviting! I did not leave a message because they said just drop in but I got a returned call from them anyway. Everyone was really nice, did not treat me like an idiot, and understood my slight panic of not being able to connect to the internet. They freely shared some great advice on virus and malware protection. And they took my computer in promising to get to it ASAP and, while they could not promise same day, they would try. This was about noon. By 5:30 they had it all cleaned up - inside and out. And it is so fast - I had forgotten how fast my laptop was/is. I cannot recommend them enough - and if you are a ways out and wondering if they are worth the drive, the answer is yes.

Today was my third time using Summit Computer. Again, they did a terrific job at a very fair…read moreprice. In just 24 hours they replaced a bad hard drive, and diagnosed and fixed my broken Bluetooth. They saved me buying a new computer. Also, this story kind of shows who they are: The 10 year old kid next door had a problem with his tablet, and he decided he was going to get it fixed on his own, so he rode his bike down to Summit. They fixed whatever the problem was while he waited and then let him have it for no charge! He had brought money intending to pay for any repair, but they decided to bless the kid. Good people!

The session with Jeff today was great! He was on time, listened carefully to the problem we were…read morehaving, and patiently spent as much time as he needed to resolve it. We're not really technologically savvy people, but Jeff was very good at explaining the situation and the different solutions he was trying to solve it. I found it easy to book a help session, and response time was super fast!

Hello tech has the most unreliable service and tech support of all the tech companies I have dealt…read morewith over the years. They promised someone would come out within 24 hours, and two days later, after having no response, I called and, without explanation, they said I needed to supply them with additional times for their service. Three days later, they cancelled my appointment without any notification. They also have the worst phone tech support and would not cancel my subscription without getting "higher approval". DO NOT DO BUSINESS WITH THESE PEOPLE.