ive been using this company for my tiny house rental company, I've got mulitple properties ran by…read moremultiple local management teams, Chicago central and Serena are the best in the game! I'm a 23 year veteran landlord developer and investor, I know good when I see it. I 100% give my stamp of approval! amazing responsiveness, market knowledge and overall friendly and to the point!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

I lived in one of their units for 6 years and had nothing but good experiences. Highly recommend.read more

I scheduled two tours with Jim. First tour, he came 25 minutes late without any communication…read morebeforehand -- wasn't answering his phone or email. Upon touring the property, he apologized profusely and explained there was an emergency situation. I get it, life happens. The second tour, also with Jim, he agreed to meet me at the property directly after the first tour. Somehow, despite coming from the same exact location, he was 20 minutes late. I wouldn't trust this company to walk my dog, forget maintaining the essential services of my home. Other reviews online also reflect their complete lack of care and ineptitude -- the last thing you want, for instance, when your heater is broken in a Chicago winter. I would advise anyone to think twice when viewing a property listed by A. Saccone & Sons.

Worse ever, they stole thousands of dollars over the 10 years we used them. Maintenance was the…read moreworse. Very Prejudice people, management company insights confusion with board members and residents. Do not trust them, this is not the original Hallmark & Johnson management company, just using their name for personal gain!!!! Run!!! There is none colored folks working for them!!!!!

Their customer service is so bad that - after 5 phone calls and an email over the course of a week…read more- I spoke to an agent exactly once for 2 minutes. It's impossible to get any communication from them. My agent said she'd send me a text to confirm my appointment for a tour, which never came. I called the front desk the day of the appointment (twice, hours apart) to try to confirm that way, but I guess no one was answering the phone that day. I want to call it a scam, but I genuinely can't get them ​to take my money.

Yesterday our water was turned off, without notification. I reached my agent from Rosen, who was…read moreaware of the situation. I had sediment coming out of all of my faucets. Fortunately I didn't discover this while in the shower. I sent a photo with the sediment in my bathtub. Before being able to check my water pressure, the plumber working in the building called me. He took great offense when I asked if the business was licensed and bonded. He threw in a F-bomb that I found highly unprofessional. I received a call back from the Rosen agent. She indicated that the plumber refused to service my unit without her being present. She started yelling at me that it was her place to see if the contractor was licensed and bonded. No it isn't, I own the residence. As a Union trained Electrician, we were taught to ask contractors if they have the required licenses. Furthermore I was in the trade for over 30 years. Since it was getting late on a Friday afternoon, I didn't object to her coming with the plumbers. When they arrived, they were out in front of the property and headed for another unit. They returned to the front of the property and the Rosen agent phoned me. She indicated that the men refused to do the job. At that time I went out to talk to the three of them. The plumbers were informed that this would create issues for me as I'm a disabled senior. My faucets were clogged and the water pressure in my shower is bad. They left without doing the job. My guess is that they weren't licensed or bonded.

ROSEN MANAGEMENT ABSOLUTELY THE WORST AVOID THEM!…read more 1. ON GOOGLE THEY HAVE A 2.1 STAR RATING AND ON YELP A 1.4 STAR RATING - After combing through the property management in the Chicagoland area, Rosen has one of the lowest ratings- the lowest I have seen from other competitors was 3.5 stars and highest was 4.9 with some 4.4's. Just as other 1 star yelpers have indicated awful service, staff very unresponsive, either very slow or never respond to calls. 2. ROSEN MANAGEMENT DOES NOT PLAY WELL WITH OTHERS: - Ever since Rosen's last manager left the company and their new manager taken over, it was all downhill . We had 2 presidents of our condo association resign, board members resign, it was just cayotic and too much drama, a huge headache. Nobody got along with each other and Rosen clearly showed favoritism with parties. I.e. our last president of our condo simply wanted to drop off our petition to stop the huge assesseement and all he wanted was a reciept to which the manager of Rosen was extremely uncooperative and argumentive. The manager also threatened to call the police. With their new manager nothing but problems after problems. I just wished their previous manager did not leave as we enjoyed almost 17 years of everyone getting along. 3. ROSEN MANAGEMENT HAS EHTHICAL ISSUES - Condensed Version- basically my pickup truck was vandalized as I discovered a gas can full of water in the bed. Immediately I notified Rosen and explained I was upset to find somebody criminally trasspassed. I ended up getting fined for a trash violation that was the result of another owners criminal behavior and management knew the backstory that I was the victim of a crime, yet they failed to give the board the backstory. It was later discovered an owner who was owner of that gas can placed it inside my truck because he was too lazy to dispose of it himself and as the photo below shows artfully comcealed the container inside m bucket. If anyone should have been fined it should have been re-assigned to him. The fact the owner of that gas gave me a $100 security deposit, Rosen needed to understand that owner should have been charged not me. The fact I could have filed criminal charges all the more reason anyone considering Rosen will be inviting a company that does not care about the truth. It's like if person "A" punches person "B" and person "B" falls on person "C" you would think person "A" would be charged right? Obviously it just goes to show Rosen doesn't care. I had brought this same point up two times but completely ignored by Rosen and why they are getting 1 star reviews. On another issue, happened 3 years ago, another owner called to complain someone stole her package in the mail room. Long story short, I had pointed out the package the woman grabbed off the shelf was of different dimensions then the still photo shown by the Amazon driver. While that should have cleared her of any wrong doing the gentleman that was tasked by Rosen to look into it stated he did not care. Wow! 4. POOR SLOW SERVICE - Just as many yelpers and Google reviewers have mentioned the slow service, the staff are almost never available to speak to you live, the few times I have called was told by receptionist the party I was trying to reach was working from home. I have personally seen working from home individuals steal company time and what is troubling if their office staff are not on top of their game they should not be allowed to work from home. My friends management company are very responsive and quick. IN CONCLUSION ANYONE LOOKING TO HIRE ROSEN MANAGEMENT DO YOUR HOMEWORK. GET ON APPS LIKE NEXTDOOR AND GET FEEDBACK. MY FRIEND WHO IS THE PRESIDENT OF THE TOWNHOME ASSOCIATION BELOW US ARE ALSO NOT HAPPY AND SWITCHING TO ANOTHER COMPANY. THERE IS A REASON THIS COMPANY IS DISLIKED BY MANY OWNERS IN MY BUILDING.

I've listed in a Cagan Property in Lakeview for almost four years and it's been great! I know…read morereviews for property management companies are almost always bad but Cagan really deserves five stars. I haven't had any issues with them-- they take payment online, they fix maintenance issues quickly, rent hasn't gone up much, if at all, over the last four years either. The team I work with is great, flexible, and laid back. I also think for the area the rent is a great deal for the amount of space you get, at least in my building. I would continue to live with them if I could! If you're looking for a building in the Lakeview area, I would certainly give them a shot!

I've lived at a Cagan property in Chicago since August of 2025, and I renewed my lease in April of…read more2026. Unfortunately, a month later in May, a recurring cockroach problem popped up. The issue has yet to be remedied after three rounds of exterminator treatment. My maintenance woman has been great to work with in trying to resolve the issue, but the management team hasn't been the most helpful. All I feel like they want is a rent check from me every month and don't care about their tenants living with bugs. I'm investigating my rights under the Chicago RLTO. This photo collage doesn't even encapsulate how many bugs I've found in my unit in the last 4 months.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

I'll never rent from anyone else in Chicago & here's why:…read more--staff some of the first to wear masks --quick responses for maintenance requests --great communication in tough times --neighbors friendly (but staying out of each other's way in 2020) --many bilingual folks on staff --very low costs for utilities not already covered --grounds always beautiful & trash-free

I've lived in one of their buildings for 13 years, first in a studio, then a one bedroom. Ardmore…read moreWinthrop Properties sets the bar and sets it high for what being great property managers and landlords looks like. Incredibly attentive and responsive staff, from the office to the maintenance folks. They're proactive about health and safety concerns. They make it a point to replace all smoke detector batteries twice a year and offer complimentary preventative pest control (always with advance notice and signs posted letting you know it's going to be happening, and they always make sure to ask if you have pets that they need to be careful not to let out when they enter) - they keep the building extremely clean. I see the cleaning person around the building doing her thing almost every day. It's also the most festive building I've ever lived in. Every month they put up new decorations (and sometimes candy) for holidays in the entryways, lobby, even on each floor. And they keep a ton of beautiful plants and a water feature in the lobby and laundry room. Everyone is very friendly. When you run into the maintenance person, he always takes a moment to ask how everything is going on your floor/in your apartment and maybe share some fun facts about the building's design. If you have an issue or concern about something, they respond right away. They send you holiday and birthday cards and have been offering free laundry on site throughout the pandemic. The laundry room is huge with 6 washers (most brand new) and 8 dryers. They do everything they can to make receiving packages easy and secure for their tenants. If you're looking to rent in the Edgewater neighborhood, do yourself a favor and ask Ardmore Winthrop Properties for a tour of one of their buildings.

I have hired them for my lawn aeration service and quite happy with the job they have done and will…read morecall them next year too.

This Company is horrible they had my Car towed when it was part in my own parking spot! I tried to…read morego to the management office to complain why would they tow my car without notifying me. They should never have towed my car when it was in my own spot. They were rude and would not refund me for having my own car towed from my own parking spot.

We had another flawless experience with Jim Flanders, this time while selling the same home he…read morehelped us buy 6 years ago. We have kept a great relationship with Jim through the years, and my husband has worked with him on buying and selling some of our investment property. So when it came time to sell our city home in Logan Square as we made the move to the suburbs, we knew Jim Flanders was the one to help us do this. We were building a new construction home in the burbs, so we had a lot of lead time in knowing that we needed to list the property. This was a tricky balance since we didn't want to list the home too quickly (and risk selling it and being homeless for many months until our new house was ready), but we didn't want to miss the peak market season during the summer months and wait until the fall or winter to list it. We also have 2 toddlers at home, so the idea of having to keep the house "showing ready" for an extended period of time was daunting. In a perfect world, we would be able to get under contract quickly with a buyer, but negotiate a later close date and get the best of both worlds. Jim helped us do a walkthrough of the house and pointed out the things he recommended we do to get the house in showing form (painting the walls, caulking some areas, clearing out toy congested areas) but only focused on what he felt would actually make a difference rather than asking us to invest a bunch of money in things that ultimately do not help sell quicker or at a higher price. Jim helped guide us in our timing, thanks to his knowledge and understanding of the market. We listed on a Wednesday in July, and decided to have an open house that very weekend. Jim came and managed the open house for us and the first couple to see the home made an offer that same day. They did not have a real estate agent, and Jim led all the conversations directly with the buyer and negotiated the terms and conditions for the contract. He was able to negotiate a 90 day closing, which gave us plenty of time to stay in our home and enjoy it before needing to vacate. The best quality about Jim Flanders is his easy going personality and honest approach. He always has your back and wants the best for you. But he is not pushy. He will not talk you into doing yourself a disservice just to get a quicker commission. He truly wants to advise you and guide you to get the best results possible and his patience is incredible. He will be there as many times as you need him for as long as you need him, to make sure everything goes smoothly. It was one thing for us to have the utmost trust in Jim, but the most impressive thing was how much the buyers also trusted Jim. They opted not to get their own real estate agent and were fine working directly through Jim (even though he was representing us, the sellers) because they also could feel that Jim had everybody's best interests at heart. This is where Jim Flanders really sets himself apart from other realtors I've worked with. He forms relationships, not just with his clients, but with the opposite clients as well. He took time to have many phone conversations with the buyers to put them at ease, talk through the inspection findings, and negotiate our terms. They trusted him so much that when it came time to close, they didn't even ask for a final walk through of the house before closing. We couldn't have asked for a smoother and less stressful process of selling our home. We got the price we wanted, the closing date we wanted, and all the negotiations and conversations were easy and friendly.

We cannot recommend Jim more highly. He is a consummate professional, honest, thoughtful and…read moreoutrageously knowledgeable about the Chicago property market. We took the plunge this year and started the search for our first home. Jim was incredibly generous with his time working with us, and helped us figure out what we actually wanted and where we would be happy. In May, Jim showed us a home we fell in love with and he guided us through every step of the process, from winning the bid, inspections, closing and held our hands every step of the way. Knowledge and professionalism aside, Jim is just a legend and we just enjoyed hanging out with him and having the chats at showings. The second we get a sniff that any of our friends or people we meet are looking to buy, we instantly stop the conversation to tell them 'YOU HAVE TO WORK WITH JIM FLANDERS'. Thank you Jim.

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.