I called to request a locksmith to unlock my friend's apartment because my luggage was inside, and…read moreI had a train to catch in about two hours. None of his roommates were home, awake, or answering their phones, so I was starting to panic a little. From the start, the staff were incredibly patient and kind. They gave me a reasonable quote right away and said they could have a technician there within an hour. The technician called me as soon as he was on his way, and his ETA was only 15 minutes! In the meantime, we found out that one of the roommates could come let us in. I called back to cancel, fully expecting to still pay a $89 service fee since the technician was already on his way and almost there. To my surprise, they told me not to worry about it and canceled everything at no charge! The entire experience was so easy, and every interaction was quick, friendly, and professional. Even though I ended up not needing their services, I was genuinely impressed by their kindness and customer service. Truly night and day compared to other locksmiths I've dealt with in the past. I would absolutely recommend them and will definitely be calling them again if I ever need a locksmith!

I was in desperate need of a new keyfob and I sent out quotes to multiple companies via yelp -…read moreChicago Locksmiths was the first to call and they quickly set up a same day appointment within 1.5 hrs. Robert was in touch with me and quickly/efficiently set me up with a new keyfob. He was extremely nice, professional and knowledgeable. The whole ordeal couldn't have went smoother and he came to my apartment. He also went over specifics with the key fob, how to replace battery and other smaller details. Great experience and would do business again!

Such a pleasant experience. Talked to Patrick/Pat on the phone to set up an appointment to fix a…read moredeadbolt that was bot aligned. From the start, he was upfront and gave me a quote. He was prompt and professional. Finished quickly and I was pleased with his work. Stated I would probably call him again and he said for what. I showed him the same problem with another door and he fixed it. He said it would save me a service call fee. I was touched; a young man who thought to save me money not make money. I'm a customer for life and will always refer Mika Locksmith to friends and family. Good luck Pat; you are an exceptional young man. I know you are making your dad proud.

Came in 5 minutes. Solved a difficult lock to get me back in my house. Even made a new spare key…read more Great guy.

I was just locked out of my car tonight called this locksmith which says when you look it up…read more"Opened 24 hours" this is actually not true I called at about 11:30 I waited 15 minutes for a call back he confirmed "oh yes we can do it" 10 minutes later I got the call that there is no locksmith available until tom morning they are false advertising the wrong information and need to fix this.

This is probably the worst most unreliable service that you could ever pay for. They sent a…read moretechnician out to my home, he did a job, then charged me $357. This was almost $100 more than what he originally told me the service would cost. Honestly thrives and do not do good work. Be wary of this business. Honestly use ANY other locksmith for your own good. If I could rate negative stars I would.

Absolutely the best place I'll be going here to get my keys cut till the end of my daysread more

Well, this review should be a single star, but the technician's quick thinking solved my problem in…read moreunder a minute. Great job, man. It was frustrating trying to set the service appointment up. Online form submission = ignored. Phone call one, nobody returned the call. The second call did the trick. Their "safe expert" was supposed to reach out later in the week. Never did, so I've moved on.

Very pleased with the service provided. Pat was very pleasant, professional, and informative. He…read moredid a great job at a fair price. Highly recommend!

I was just locked out of my car tonight called this locksmith which says when you look it up…read more"Opened 24 hours" this is actually not true I called at about 11:30 I waited 15 minutes for a call back he confirmed "oh yes we can do it" 10 minutes later I got the call that there is no locksmith available until tom morning they are false advertising the wrong information and need to fix this.

Timely. Professional. Problem Solvers. Cost effective…read more But above all, excellent customer service. When there were issues with my lock, the professional (Chris) who served me went beyond the call of duty to solve the problem. The lock, which I had purchased online and not from Elmer & Sons, malfunctioned and caused my front door to jamb. Chris helped my wife and I get the door open and even came back another time to ensure the replacement lock was installed properly and without further complications. Even though this meant putting in a little extra time to get the job done--some of it possibly off-the-clock--he did not rest until our lock was functioning properly and we were satisfied. Later on that same day, my wife had challenges figuring out how to get the lock to function due to its security features. Being the professional he is, Chris swung by our home once again to demonstrate the security features of the lock and make sure she was in the know. As a small business owner, it is my opinion that the best companies to do business with are the ones that not only do good work but they know how to handle the inevitable bumps in the road that come up when dealing with customers. In this regard, great companies: (1) employ skilled professionals who are "bothered" when a job they work on does not meet their own or the customers expectations; (2) receive feedback from the customer about problems and respond professionally and not defensively; (3) set out to do whatever it takes to make things right within reason and occasionally even at their own expense (Napoleon Hill's Principle of Going the Extra Mile); (4) do what they say they're going to do; and (5) don't expect a pat on the back for doing what they said they were going to do. Elmer and Sons, and especially Chris, followed this formula to the letter. While I don't wish for any other lock issues anytime soon, undoubtedly, Elmer & Sons is who I'll call when the need arises. I highly recommend this company for any locksmith needs.

It is closed and the location is on the market. I believe the owner retired and closed the store…read more They did a lot of business on the local level over the years.

Excellent service would recommend this company and Bobby was very knowledgeable and because of this…read morehe is a very valuable employee I hope the company values him

I was there earlier and they assisted me with several specialty keys for my specialty locks. I have…read moreassisted many friends utilizing their skills. They can look at the key and explain to you the time period the key was made and why you couldn't find that key anywhere else. I don't believe a computer could give them competition

Goldy Locks is the best! Great service, very professional,…read moreon time. Gerry's business model never changes. I have used them since 1987 and will never use anyone else.

Chris did a great job installing our new lock. He was friendly and professional. Our door works…read morebetter than ever! Thanks, Goldy Locks!

I had many keys made for our home. Dominic was so helpful! I appreciate his efficient, fast…read moreservice!

Jessica, who I communicated with prior to picking Quick Key Locksmith is amazing. She answered…read morequestions and provided the quote in a timely manner. Dominic and Jonah started the job immediately after informing them what was discussed with Jessica. I arrived at 10:03 am and the job was completed by 10:44 am. 10 out of 10.