I hired this law firm for a DVPO case to help protect me from an abuser while 8 months pregnant.
The attorney assigned was on vacation during 90% of the time where crucial prep work for my case needed to be done, she did not tell me this would be the case during our consult, I only learned about it from an absence document she submitted to the court. She kept emailing me from her hotel room asking me to provide duplicate documents that I had already gave her. She then proceeded to submit my pleadings on the exact deadline (12:00pm) without giving me any prior time to properly review them.
At the hearing, she stated, on the record she "did not remember" the evidence, including what text messages said and the time frame. When I brought up these issues in the billing hoping to reach an amicable discount with the firm regarding their lack of care and concern for my representation, the firm refused to talk to me or be reasonable. I asked for a full refund on the remaining balance and to discuss the billing to reflect their lack of concern, preparation and care for my case.
The firm completely shut down all communication and refused to reach a compromise with me. They proceeded to send me the remainder of the billing after stating they would remove it. When I reached out again, they refused to talk to me so I told them I had to contact the WA sate bar to request their assistance since they were refusing to talk to me. They then began accusing me of "extortion".
I just want to put it out there that this is how this law firm treats their OWN client who paid every bill on time, without question, and who have come to them for help and with trust regarding protection during one of the most vulnerable times that a woman could ever go through. read more