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    Alignment Plus

    3.9 (97 reviews)

    Services - Alignment Plus

    Auto maintenance

    Auto repairs

    Auto steering and suspension repair

    2 More Services

    Auto wheel and tire repair

    Routine automotive maintenance

    Alignment Plus Photos

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    Nicole R.

    Highly disappointed. We were told during the alignment that we had control arms that needed to be replaced. What should have happened is that they immediately stopped the job knowing that it would need to be re-done if they finished the work. Instead they gave us a quote to replace the control arms and said we would need to pay for this alignment either way so might as well let them finish. But not to worry we can bring back within 45 days and have re-aligned as a curtesy. We let them know our control arms were replaced less than two years ago so we need to take it to the place that originally did the work... still they verbally told us to just make sure to come back within 45 days and they will re-align without charging us again. Fast forward to the day we bring back to take them up on the re-alignment and they tell us they already did it once and we would need to pay for it to be done a second time. I told them this is not what they verbally told myself & my husband. I wasn't even allowed to finish my sentence, Ray cut me off multiple times and said it is written in contract. Well, excuse us for trusting Rays word. They say one thing but put something else in the contract. I even confirmed during the original pick up that we can bring back to have a curtesy re-alignment which they smiled and said yes, they did not try to correct me. I don't like to do negative reviews but I honestly have never received such poor treatment. Highly unprofessional.

    Mercedes

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    10 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    Been a customer here for over 20 years. Got my Jetta going straight down the road, drives like a new car again!

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    10 years ago

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    Page 3 of 3

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    Review Highlights - Alignment Plus

    Everyone I interacted with was terrific, including Leslie, Ray, and of course, Emma.

    Mentioned in 41 reviews

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    Alignment Plus - autorepair - Updated May 2026

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