We have been Brooks Brother's customers for 40 years+. Every suit in my husband's closet is from…read moreBB. Our son went into the Plano, TX store to get measured for a suit we were buying for him locally, because we live 400 miles away. This is for a wedding. They refused to measure him because he was not buying the suit in that store. There are no longer any regular Brooks Brother's stores where we live, they have all closed. I gather they were cordial to him, but refused to help. All I can say is Wow. Pathetic. I realize many stores are now forced to compete with their on-line business & the outlet business under the same brand, although I am not sure this is true for BB. However, refusing to help someone with something as basic as this. The guy at the outlet store (all that is available to us now) couldn't have been more professional and helpful. The employees at the Plano store denigrated the outlet stores, said they didn't know what they were doing. Customer Service is what separates the men from the boys. Plano needs to learn about it before they are the next BB store to close.

I have worn Brooks Brothers since I was a small boy. My family's relationship with BB dates back…read moreover one hundred years. Yes, there have been some up's and downs over the years, but all in all the new owners seem to be doing well. The problem and it is a substantial one, is the staff and management of the Willow Bend store In Plano. Upon entering the store you are first treated as if you are a potential thief before you are treated as a customer. Browsing is an uncomfortable experience with staff peeking around corners and positioning themselves so they can watch you in the mirrors. I am well aware that shrink is substantial problem across the retail spectrum but at this particular store the vibe is irritatingly oppressive.

We love how the store is set up by color. You pick the style and they bring you the size. Great…read morechoices and if they do mot have your size in the store you can order online. Nice quality of fabrics and styles.

I went into the store a while ago and was helped by one of the employees, Emily. I have never…read moreexperienced such a warm and helpful person in a store! I appreciated all of her help and I was very impressed with the quality of clothes, cleanliness of the store, and professionalism of the employees! Highly recommend. Everything is curbside now, and I'm still experiencing the highest customer service.

If you are looking for Fendi items, this boutique in Highland Park and Matthew Minick, who is the…read morebest client advisor ever, is the place you need to be. If you are new to Fendi then you must go see Matthew, because he knows this brand inside and out. And if you just love wonderful clothes and accessories, then hop over to Highland Park and let Matthew pamper you with Fendi and the most complete customer service experience you'll ever have. My daughter and I were shopping (mostly window) one day and went inside the Fendi store. We were greeted with a beverage and the most pleasant and welcoming person: Matthew. He is also clairvoyant because he knew when to let us look and what we'd like to see more of. Matthew guided us gently to the beautiful items we wanted to try on and gauged our fit with a well-trained eye. His knowledge of the designs is impeccable, as is his taste and style. Now... we are not regular purveyors of designer clothing and to be able to purchase a few pieces is a treat for my daughter and I (sometimes requiring clearance from dad/husband). Matthew treated us with the same care and enthusiasm as if we bought things from him all the time. His attention to and care of his customers is unbiased, unwavering and sincere. Everyone is important and you are elevated to a level of special that makes you feel fabulous. The Fendi clothes and accessories are wonderful by themselves but when you acquire them with Matthew advising you, you feel beyond amazing. And that feeling follows you out the door and doesn't go away. Service after you leave continues. I had wanted (coveted is a better word) a gorgeous coat but the store didn't have my size. Since it was a rare item the prospects of finding it were slim. But Matthew wasn't going to give up. He pulled out the stops and looked for my coat as well as alternative items and found me beautiful coats; stunning, but just not quite right. Then one day, the stars aligned and Matthew's determination and perseverance paid off, and "my" coat was located. I don't live in Dallas so Matthew shipped me the item. I never knew clothes could bring so much joy but they can! Now I have a "forever" piece I love and will treasure. And Matthew made it happen. My Fendi experiences have been my best shopping experiences ever, thanks to the fabulous products and the even more fabulous Matthew.

I was not clearly informed that returns after 14 days were limited to store credit. Management was…read moredismissive and refused further escalation, and said they could not confirm whether the policy had been explained to me. I would not recommend purchasing from this boutique. Get the full return policy in writing before purchasing here.

I love the selection here really nice comfortable store and decent prices on shirts…read moreReid and Justin were really good hosts and helpedme make a good selection and Evan steamed the shirt so it would be ready for my wedding. I even got to try some bourbon while looking around!!

I came here specifically to purchase several shirts in the store is not busy and neither sales…read moreperson looked at me much less talk to me even after I picked out a couple of items and clearly said I would like to try these on. going to Johnston Murphy and will never come back. How rude.

This store was so, so, so well stocked. I genuinely loved a lot of the pieces here. Everything had…read morea polished, elevated feel and the layout was beautifully organized, which made browsing easy and enjoyable. That said, the staff was not as warm as it could have been, which seems to be a pattern at this mall. One moment stood out. A shopper left a single item in the fitting room while rushing because her mom was calling her to hurry. Instead of simply collecting it, an employee stopped her and questioned whether she was taking it, then made her go back. It felt unnecessary and a bit uncomfortable to watch. Aside from that, the store itself was great. It was clean, well staffed, and full of genuinely good finds. Overall, I would call it a four out of five experience. I would absolutely come back and shop here again, even though I am not usually an H&M person.

Shopping for clothes in Delhi is such a cool experience! The markets are full of color silks,…read morecottons, and hand-embroidered fabrics at every turn. Prices are great if you know how to bargain, and the variety is unmatched, from fine garments for the wealthy to everyday wear for common folk. Crowded, noisy, but totally worth it then what you plan

First time to cotton on, and it was actually a good experience.. not much of sale going on, but we…read moredid buy a few things.. We liked the shorts and was about $50 for two... not a bad deal.. the linen type shots were comfortable and looked good.. Jean and a few other stuff were expensive compared to other stores.. service was OK.. billing was quick.. conveniently located within the Galleria mall in Dallas.. What an awesome mall.. coming here for the first time, and I was blown away with the number of shops and the variety of shopping experience in this mall . Parking was a bit confusing. I wish there was help in the parking lots. We initially thought the parking was outside Westin Galleria, but figured out that there were parking on the other side for the mall... good thing is the parking is free.. There's also a huge hotel right within the mall... there was also a skating rink, but in the mall and lots of them are enjoying their skates.. 4 stars ..

I was visiting Dallas from Chicago and this was the only store that had my size which is 38W. I was…read moreable to attend the all white affair and I commend this store for being able to assist me.

Came in for an appointment and Maddie was so helpful!…read more Unfortunately they didn't have a lot of the styles that I liked online I would park at Nordstrom's and walk through there since it's the easiest to get to

The story had a wide selection of women's clothing. There was a great sales action towards the back…read moreof the store. I was also surprised to see that there is a wedding dress section into the left. I had no idea that anthropology sold wedding dresses. I looked through them and they were Pretty reasonably priced with a lot of different styles. When I checked out at the register, the employee was very nice. Didn't have to wait in line to check out and it was a very fast process. Was able to grab some sale items for winter. The dressing rooms were also very clean and well maintained. Super convenient place to go shopping since it's a mall there's a lot of weather different stores and restaurants. Parking is easy.

Love this store and the beautiful western wear. Staff was super helpful and so nice and attentive…read more Didi was great with the scarf lesson! Carolyn was such a sweet assistant for the clothes shopping. Now I know why the crew from Yellowstone shopped here.

Employees aren't knowledgeable. It's a pity because their merchandise is fabulous! Pinto Ranch &…read moreStallion boots would be wise to educate their employees on how to fit their boots.