Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

If I could give more than 5 stars, I would! Tony arrived exactly on time (a miracle in the service…read moreworld), and the whole booking process was a breeze thanks to the super convenient texting feature. He even asked if shoes in the house was ok when came in, how thoughtful! He hung my painting, mounted my mirror, bolted my bookshelf and shoe cabinet to the wall. Everything is perfectly aligned, sturdy, and exactly where I wanted it. He was friendly, efficient, and clearly takes pride in his work. And the quote was competitive too! My home finally feels complete and secure. Thanks a million, Tony!

I own a business and had been struggling with recurring AC issues for years. No matter how many…read moretimes other companies came out, the problems always came back. That changed when I called Eugine and his crew. From the start, they were courteous, punctual, and professional. They took the time to diagnose the problem properly and fixed it once and for all. It's been months since their visit and I haven't had a single issue with the AC since. The quality of their work is outstanding, and you can tell they really care about doing the job right the first time. I can confidently say they're the best team I've worked with in this field. Highly recommend!

Fast response on Yelp and showed up the next day--on a Sunday--to service my fridge. Highly…read moreknowledgeable, reliable, and a great value for urgent repairs.

Alex is knowledgeable and genuinely wants to help. He was able to find the issue with my leaking…read morefridge in 30 seconds. He was thorough and also did a check on other areas of the fridge. He was also timely and courteous.

I found this company through yelp, the reviews were great. I was able to correspond via text and…read morephone. They were very quick to respond and come out that same week. I had them replace the rubber inner part of my washer, mine moldy . Although it wasn't an inexpensive piece to replace, I'm so happy that I did. I would use this company again.

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

Good communication and prompt service. However I very specifically asked before I agreed if they…read morehad the parts for my model stove, and clearly described my issue, knowing it could be only a couple things wrong, with the hopes that it could be a one time service call. They said they do stock the parts. That was false. The technician knew nothing about it and said he had to order the parts and so of course had to return, which means you pay for 2 visits instead of one which I think is awful.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

I would have given them 5 stars but the last time I called the person who took my calls seemed…read moreannoyed I was contacting them. Daiyana is no longer there. I had asked if thy could view a video I sent but after a weekend was told the technician had had to have surgery. Never contacted me proactively. A shame.

Liebherr also recommended PQR to repair the icemaker of my refrigerator. Several months later, the…read morerefrigerator door suddenly detached from the hinges. I contacted Jose' at PQR who prioritized our emergency, sending his technician, Geraldo, who diagnosed the problem immediately. They ordered the necessary parts and within days the refrigerator was fixed. PQR is exceptional because of their professionalism, integrity and expertise. In addition, Jose' consistently updated me about the ETA of the parts. We are so thankful for their superb customer service!

There was something wrong with my Bosch oven Igniter. They were great at communicating with me on…read moretheir arrival time and estimate. The repair person was on time and fixed the problem professionally. He also did few extra things over and beyond what was required - adjusted the oven door, fixed the warmer and knobs on the stove top. Overall I was very happy with quality of work and the price. I would definitely use them again.

Great. Very friendly, thorough and considerate. Called him (George) for a second opinion for my…read morebroken fridge (don't buy Haier). The service charge was less than the first guy, his exam was much more thorough and he explained everything to me. Turned out to be not worth fixing, and George didn't try to sell me on some temporary fix. He also gave me some advice about buying fridges and warranties etc. A lot of places are in Brooklyn and don't come uptown or charge more bc of the distance, but George lives in Washington Heights so I'm glad I found him. Highly recommend.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

I've used AG Appliance two times now to repair my Thermador stove and oven. Both times AG…read moreAppliance sent a technician the same day and either resolved the problem or ordered the required replacement part and came back within a couple of days. I highly recommend AG appliance repair! On the other hand, I do not recommend Thermador stoves!

I found AG Appliance Repair on Yelp after my LG refrigerator stopped working. I received a response…read morewithin an hour to schedule an appointment to assess the situation. When the technician came, he explained that there was a problem with my compressor, but the good news was that the refrigerator was still under warranty. AG Appliance Repair was kind enough to file a claim with LG, and once LG accepted the claim and mailed the parts, AG Appliance Repair came back promptly to fix it. I'm so glad they responded so quickly and handled everything so efficiently. If I have another issue, I'm definitely calling them again.