Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Easy appointment booking, fast and attentive service for the repair. Would highly recommend!read more

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Have only good things to say about John and the people at this repair company. After my diagnosing…read morethe problem with my Subzero refridge and then calling them, they gave me an estimate.and were on the job the following morning. Prompt and professional and reasonably priced. I even verified their price against other repair companies and they were more reasonable. I highly recommend them.

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

I was very happy with their service. Freddy is very professional and friendly. He came on time and…read moredid an excellent job disconnecting my old stove gas line. I asked him about some other job I needed and he did it without excitation. He is the best! I will recommend Onefservice if you ever need appliance repair service , they are very professional and have very reasonable pricing.

Come quickly diagnosed the problem and had parts with them for fast repair …read more Would hire again

I've used Fusion twice now and they have done a great job. They repaired a broken drain line in my…read moredaughters room and did a full cleaning of my units. They were easy to schedule, responsive, and reasonably priced.

We have had a very bad experience with this company since the day we started the dehumidifier…read moreinstallation. This has been one of the worst service experiences we have had. Our point of contact, Daniel, mentioned that they prioritize customers who spend more with them. We spent over $5,000 with the company, yet we felt our concerns were not treated as a priority. Daniel was often unresponsive, and we also had issues with the technicians' work. They installed a new dehumidifier, and we paid as soon as the installation was completed. However, the unit did not work properly for the next two months. On top of that, the company was very difficult to reach and slow to respond. This situation caused us to lose business. Based on our experience, I would not recommend this company. If you do decide to use them, I strongly recommend making sure the equipment is working properly before making the final payment and do not speak with Daniel.

Great experience all around, we called in about some trouble with our washer drain filter. Allsafe…read moreoffered same day availability and we scheduled for the next day at an agreed price. The technician was on time and provided a clear ETA to our property. Great, solid service.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

John, did an outstanding job. He was very experienced and knowledgeable. After he diagnosed the…read moreproblem, he exactly what needed to be repaired, which he did very efficiently. I would highly recommend him.

They came out quick. They are honest and high integrity. They did not stick me with an…read moreunnecessary repair. It turned out that my lightbulbs were just out. Jiggling the panel turned them back on. I thought I had bigger problem. I've definitely encountered repair people who would have been dishonest and told me I had to replace the whole control board or something. These guys did not. I will definitely call them in the future when I have any other problems with my major appliances.

Their team is professional and knows how to fix machines. They take their time to know what's wrong…read moreand fix it. Results oriented! They fixed my Es-2000 ecolab machine

Confirmed an appointment yesterday on line. Today no show,…read moreno call Called and messaged Screws but no response. Aptly named as it applies to my experience. I would avoid this vendor

Appoinmnet Process: needed an early AM appoimnet, they were very accomodating…read moreQuality of work: repaired a 10 year old Samsung fridge. Other: parts turn around was quick

Fast and professional service for dryer repair. I would definitely recommend them.read more