Amazing service!!! Thomas was very helpful and was on it right away. He communicated through the…read morewhole process.

Easy drive-by retrospective appraisal. Good price. Responsive communications. Very quick…read moreturnaround. Just what we needed to establish capital gains basis.

From A Renter's Perspective…read more I read a few of the reviews and noticed that they were from unhappy property owners. I wanted to give a different point of view. I thought that it was great when we got approved so quickly to move into the rental property in Victorville. Being a previous property owner my intention was to treat the home as well as I had treated my own. My thoughts were "The owners are going to love having us as tenants!" The first thing, about one month in, the AC stopped working and it was 104 degrees outside. The owners chose to handle the repairs themselves so it took 2 days to fix and then the AC wouldn't turn off!! The thermostat said 48 degrees. It took another 2 days to get someone out to fix. Technician error! We had to wear coats inside the house!! AC still not working right now they say that it tenant neglect and want me to pay for it. I refuse. Now there's a break in. the intruder ruined the sliding patio doors. Fortunately I had an alarm system installed so my loss was minimal. Now I'm being told that I have to pay for the repairs to the property. I asked "Show me in the lease where it says that I am responsible?!" They respond that I'm being too literal and then she says "It's like when you lease a car, you're responsible for any damages to the car." No it's not like leasing a car. You insure your car because it's required by law. I am not required to insure a house that I rent/lease and renter's insurance only covers the renter's belongings and liability. "Show me where it says that I signed something saying that I would pay for damages to the property caused by a third party as a result of a crime against me". They give me 4 sections of the lease for reference but still no language regarding damage caused by criminal acts or vandalism, that are not due to tenant negligence. The contract has the language that I agreed to when I moved in. Show me the contract language, a law, something or fix the door! It does mention repairs under $100 but the door needs to be replaced and I know that this isn't a $100 fix. The debate continues and I'm sure that they are going to take this out of my deposit! First the house gets broken into and then the management company wants to charge me for the damages! It's not that I don't want to live here anymore but I don't want to deal with the staff at Modern anymore, especially if it means that they want to pass homeowner responsibilities on to the tenant.

This property management is terrible. After about nine years in the home, both the oven and…read moredishwasher broke down around the same time. The dishwasher wouldn't drain and smelled awful from standing water. The stove also went out around Christmas, which was unfortunate because family was coming over for the holidays. The rental company was contacted, but wasn't able to get in touch with anyone promptly. So, I went out and purchased a relatively inexpensive stove and dishwasher (also an over-the-stovetop microwave). I called and left a message to let them know that I had gone ahead and purchased the items; however, they immediately stated that because we had done so, they would not reimburse us for the appliances, as they were supposed to be the ones purchasing the items. I tried to explain that I had contacted them. However, I was currently without a stove. They told us that because we'd bought and installed it ourselves, they would not reimburse us. Granted, I still had the appliances in the boxes. They said that we would have to send them back, and they would schedule a time to come by, inspect the broken appliances, order the necessary parts, and then return to install them. The problem was that I had the appliances right there. They could have skipped the steps and worked with me. However, that isn't how this company works. They did inform me, however, that because I had purchased the appliances, I could take them with me when we moved out. Due to the Christmas holiday, I kept the appliances I had already purchased. No source of reasoning helped. Unfortunately, my husband and I separated, and I moved out of the home. I had contacted the property manager through references from my new rentals. He and his adult children remained on the property. A few years later, he was unable to keep the house and had to move out. He failed to pay the rent for the last month, May ($1,967); however, the expense was partially covered by the deposit he put down for the house ($1,450). He made sure to clean and repair everything in the house and was out by June 4th. Also, he left the like-new stove, dishwasher, and over-the-stovetop microwave to cover their loss. He genuinely tried to make things right, as he was unable to work due to health reasons. He should have owed about $500 of rent after the deposit. However, the appliances themselves should have made things even. Mainly because he had been in constant contact with them, and let them know this was the cause of an unexpected health issue. For 11 years, the rent was always paid on time. To conclude, this company strictly adhered to the book, solely benefiting itself, without considering the situation or the person, and imposed late fees and bogus charges for financial gain. They somehow managed to come up with a balance of $ 2,400. Truly heartless.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

Horrible company they take your money and don't help you , they giving you listings to look at that…read moreare not even available to rent. Then it's been over three weeks trying to get a refund back from them just getting the run around, just came into the office to speak to the manager she wasn't able to help said she would speak to the guy who is supposed to be helping me and call me back tomorrow . As of now their phone number and fax are no longer in service 5/17/17

Unfortunately I am a scam victim as well. They are horrible people taking advantage of those in…read moreneed of homes. I have tried talking to a single person but they are always tossing me around between representatives. I'm not even sure how I can get my $200 back. I feel like such a dummy for even falling for something that was too good to be true. Art, Monica, Robert, all of them are terrible people. I wish I knew then what I know now. I'm not sure how to get in contact with help. My 90 day hold is up and according to my contract I am entitled to my refund.

Professional and thorough. Great overall experience and I would definitely recommend them.read more

Do not do business here they dont do there jobs . 9 months my property sat vacant . My property was…read morerented in 2 weeks after doing it myself . They will not show a property unless you fill out an application first . They will not use social media to advertise because they thinks its beneath them and brings unqualified renters.

I cannot recommend highly enough. Even though I decided to hold off on selling due to personal…read morefinancial situation. The service and care I received from Erika and David are exceptional. Most agents only care about the sale, but they truly care about what is best for me. When I was going though a nightmare eviction and didn't even have possession of my own house yet, they were there. They listened to my worries and showed genuine concern for my situation before there was even a house to sell. That kind of heart is very rare to find. Once I finally got the house back, they guided me through every step of repairing the damage that the renters left behind. They are so serious about their work. They are punctual, they keep every single promise, they do things the right way. Even though I have decided to hold off on selling right now because many personal uncertainties, I feel so grateful for their guidance. Their personality, their caring nature, and their professionalism really stand out. I will go back to them without any doubt the moment I am ready to sell. Thank you Erika and David truly from my heart.

After searching through yelp and google, we decided to give Erika Shinzato a chance at selling our…read morehome based on her many positive reviews. She and her husband David were both amazing and professional from the get go. She sold our +$1M home in 7 days with multiple offers. Their marketing, photography, advice, and guidance through my home selling process made everything a breeze. I would not hesitate to recommend Erika and David to anyone. I would give her 6 stars if I could. Great job!

Do not hire this realtor company, especially James is not realtor his Lincense has been revoked…read more He will scam you out of money. Please watch out do not sign any paperwork with him or this Realtor company.

I was browsing Zillow and noticed this company is advertising my house as being sold by them. I've…read morehad zero contact with them! Even the sale price is off by over $200k. This obviously not a reliable or honest company. I took screenshots! I definitely don't know a Jamie Hennessy.

Success Escrow in Rancho Cucamonga provided an excellent experience for my parents. From start to…read morefinish, their team was professional, communicative, and incredibly helpful. They took the time to explain each step, answered questions promptly, and made what could have been a stressful process feel smooth and straightforward. It's clear they truly care about their clients and take pride in their work. I'm so grateful for the patience and attention they showed my parents, and I highly recommend Success Escrow to anyone looking for a reliable and trustworthy escrow company.

Closed an escrow a month ago with Success Escrow. They were very professional, knowledgeable and…read moreaccommodated buyer and seller needs. Very responsive, truly a great experience. Highley recommend this company : )

We've been renters for over 2 years. Our home is always in great shape. We treat the space as if we…read moreown it & communication with our landlord is always easy. Every time we've had any issues with plumbing or otherwise, the issues are addressed IMMEDIATELY. This is easily the BEST landlord we've ever had. We continue to be grateful for the quality of the upgrades of the house and how promptly they are always done. We don't have plans to move anytime soon.

Been renting from them for a few years now. They use AppFolio which makes paying rent or requesting…read moremaintenance a breeze! We recently have switched rentals through them and they were very flexible and helped us find what we needed within our budget. Have dealt with Kaitlyn over the phone and she was very professional and thorough. I've been a renter for years and have dealt with various property managers and they have been accommodating and fair.