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    Success Escrow

    4.2 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    5 months ago

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    4 years ago

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    3 years ago

    Success Escrow has helped me close many home sales. The staff there is very professional and always goes above & beyond for the clients.

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    3 years ago

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    4 years ago

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    Inland Empire Escrow

    Inland Empire Escrow

    3.2
    (37 reviews)

    We bought a very nice manufactured home in La Verne October 1 and as of today February 4 we are…read morestill waiting for a conditional tax clearance letter so I can get a refund of money that the escrow company is holding for taxes that I had to pay I spoke to the county assessor today and I was told they have no idea how they could even close an escrow without this form evidently somebody's not doing their job Deserre Rodriguez is not very professional. Evidently Deserre didn't follow through with it not going through as in November it was denied. They didn't have all the documentation to issue a certificate. i'm hoping at this point the manager gets involved.

    I have completed many business and real estate transactions over the years, and this is by far the…read moreworst escrow company I have ever worked with. After numerous delays - some of which were caused by Inland Empire Escrow - we eventually closed escrow. Despite the closing occurring weeks ago, we still have not received the full disbursement from the sale of our business. Inland Empire Escrow is currently holding $50,000 of our funds related to a $388.00 tax liability, which is extremely disproportionate and highly unusual based on my prior escrow experience. What makes this situation even more unacceptable is that instead of assisting us in obtaining the necessary documentation to resolve the issue and release the remaining funds - something an escrow company is expected to help facilitate - we were told that we needed to do our job and figure it out ourselves. That response is not only unhelpful, but entirely inappropriate after escrow has already closed. Communication throughout this process has been poor, follow-up has been lacking, and no clear guidance, accountability, or timeline has been provided, despite the fact that a significant amount of our money remains undistributed. Kimberly and the owner demonstrated a concerning lack of professionalism, organization, and escrow competency. Escrow is meant to be the neutral, reliable party that ensures a transaction is properly completed - instead, this company became the single biggest obstacle. I do not recommend Inland Empire Escrow, particularly for business sales or any transaction where proper coordination and timely disbursement of funds are critical. There are far better escrow companies that understand their responsibilities and respect their clients.

    Brenda Geraci – Keller Williams College Park

    Brenda Geraci – Keller Williams College Park

    5.0
    (82 reviews)

    I'm convinced that Brenda Geraci is the best real estate agent in Covina! We were somewhat in a…read morebind. My mother's health was ailing, and we needed to get her into an assisted living home ASAP. To do so, we needed to sell her house. It was November (with December rapidly approaching), and time was of the essence. I researched the top agents in the Covina area. Narrowed it down to the top 3 and interviewed the top two over the course of two days. We chose Brenda based on her professionalism, warm demeanor, and market knowledge. We hired Brenda on a Monday, she had the photographer at my mom's house on Tuesday, listed her house on Wednesday, and we received our first offer on Friday. We allowed realtors/potential buyers to view her house over the weekend and accepted an offer on Monday. The craziest part about it was that Brenda's daughter was getting married that same Saturday we allowed agents/buyers in. She didn't skip a beat. It was miraculous! This was the first time I've ever sold a home, so I was very nervous. Though she had her own distractions in life, she didn't break stride. Brenda held my hand throughout the entire process and ensured my mom was taken care of as well (giving us referrals for movers, cleaners, etc.). If you're like me, over-researching realtors, STOP. Save yourself the time and go with Brenda!

    Brenda is amazing! I found her on Realtor and read all about her. She also speaks Spanish which was…read morea plus for us. We reached out to her once we were ready to start the home process and she connected us with a lender. We went to showings with her and she was very knowledgeable and doesn't pressure you with anything. She is so fast and multitasks so well (sometimes I don't know how she is so quick) lol. She is honest and straight up - in a good way! She also has a lot of connections which is very helpful. Especially for first time home buyers who may not have any contacts - which was us. Thank you so much Brenda!! We truly appreciate all your help!

    Joel Valmonte - Align Homes

    Joel Valmonte - Align Homes

    5.0
    (84 reviews)

    I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

    Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

    Success Escrow - realestatesvcs - Updated July 2026

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