Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

If you are looking for an expert in the field then I would highly recommend you give them a call…read more They have been providing valuable security and private investigator services in the Reno area for almost twenty years. The staff is very professional/knowledgeable and they have the most cutting-edge equipment.

As with most private security companies, you really don't get much as far as good wages, people or…read morejob happiness. Working at Martin Ross, I found that the job was rather enjoyable and the wages were much higher than most of the security companies here in Reno. They also have state of the art patrol vehicles and the latest up to date training courses. If youre looking to get your foot in the door in the Security field, give them a try.

I looked at a number of screen, storm and security doors at local hardware stores and specialty…read morestores. Frank at Nevada Tough Doors had some of the best quality doors and a great selection with many styles and colors to choose from. It took about three weeks to arrive. Frank called to schedule the installation in just a couple days, the installer finished the job perfectly in less than two hours. Our new door looks beautiful and the seal is amazingly tight. If you need a new storm door or security door go directly to Nevada Tough Doors.

I found Frank at Nevada Tough Doors when I was walking and he was doing an estimate at the…read moreneighbors house. Frank is very professional, answered all my questions and helped me pick the perfect screen door. Communication, price, delivery/installation, quality and color were ALL PERFECT! I absolutely love the look and being able to keep my front door open and secure.

I would like to recommend Comstock Investigations. Thank…read moreyou to Harry Dixon and the entire team of investigators. Katie and John guided me in the right direction. They were focused on our mission and now that it's complicated my life is good. I never dreamed things would work out so well life is good. Thank you Comstock Investigators you are amazing.

From the owner: We dig deep for the Truth…read more Welcome to Comstock Protective Services! My name is Harry and let me show you around the firm. As we navigate the site, I will tell you about the services we provide. But first, I want to introduce you to the staff. Our staff was hand selected from recently retired law enforcement and medical professionals who are well respected in their fields and who allow the firm to offer a variety of services that cater to their talents and experience. Our firm serves the entire state of Nevada from Reno to Las Vegas and everywhere in between. Our investigators are always professional, prepared and tenacious. We dig deep to find the truth. So why should you choose us? Because it is the smart choice! Our firm offers various experiences and we have qualified staff with recent and relevant skills that are maintained through yearly seminars and conference attendance. The sense of excitement and enthusiasm fills the air! We offer all of this for an affordable price. It does not cost anything to talk to me or one of the firm investigators. Case evaluations are free with no obligation. Give us a call and find out how our firm can provide the solutions to your problems. From attorney support to insurance and financial investments, our private investigators can assist you.

Fast, professional, and completely stress-free. I contacted Dustin in the morning for a process…read moreservice request, dropped off documents an hour later, and had confirmation of service in under two hours. Worth every dollar -- highly recommend.

I want to thank this company for everything they have done for my friend who is an 82-year-old Air…read moreForce veteran who was taken advantage of by a couple. It has taken months of their hard work to finally locate and serve the defendant who ripped off my friend. They never gave up. They knew exactly what to do and their persistence is appreciated beyond words. If you need someone to help you no matter what the situation is, Grate Detections, LLC is the company with integrity and grit. Thank you so much for everything and I know that things will turn out positively and my friend will receive the justice that he deserves.

Techs lie about how long they are onsite. And what they do. They have no proof to how long they…read moreare onsite.

From the owner: Serving Northern Nevada for more than 40 years, we specialize in the design, sale, and service of…read morethe latest state-of-the-art fire and security systems.

Customer focus LOST in move to Mountain Alarm from Burgarello! We had been customers for 11 years,…read morewith both companies, but not anymore. Don't let them rip you off! We received an automated phone message that their system was not talking to our alarm, so we no longer were being monitored. When we finally reached a real person, they said we needed to pay a significant amount for a service call to determine the problem, even though they did not know what caused the outage, after working fine for 11 years. We decided to change alarm monitoring companies, finding more service and less expense, and since Mountain Alarm has raised their rates 22% from 2019. Since we were required to pay in advance, we asked for reimbursement for the time their services were not provided due to the unknown technical issue, but they refused. We requested a call from the GM or Supervisor, but just heard back from the person who answers the phone, with a bullshit rationale for why they were keeping our money that they did not earn. We suggest that management needs to either be accessible or empower their employees to make customer service a priority. Don't get caught by excessive charges after you sign up for their alarm monitoring, Mountain Alarm is not the highly ethical Burgarello anymore!!

Communication breakdown! Zero stars. Oh how we miss…read moreBurgarello Alarm. Mountain Alarm purchased Burgarello Alarm. Here are some of the reasons we will be pulling our accounts (residential & business) with Mountain Alarm. Absolute communication breakdown with this company. Our home is not safe with them which defeats the purpose. 1. Provided me misinformation about the procedure to advise them when we travel and have house/pet sitters staying in our home. I explained we never had this inconvenient procedure. They said I couldn't let them know a week in advance (I do certain things before travel day). when we were departing, returning, house/pet sitters names & their passwords. "You have to call the day you depart, our system doesn't allow for this in advance" I asked, So if I have to leave for airport at 3:30am I am inconvenienced to call you then? I did end up calling them the day of departure for our June trip, gave them all pertinent information, then had to call them again the day we were returning. Ridiculous. 2. In July I call to let them know we are now taking a mini trip in July, they said they already had information, and gave me the dates we traveled the month before in June, turns out they put the wrong month for our June trip, they had put July! Good thing alarm didn't go off in June. I was then told I was given misinformation in June, I could not only tell them our travel dates etc in advance but could even tell them what hour our house/pet sitters will start and end. ‍ 3. A couple weeks ago our 9 hard wired smoke detectors were blaring in middle of night (they all go off simultaneously) I call Mountain Alarm, was told they have someone on call and they will call me, no call. I call again, they tell me a ticket was done, I said forget the ticket (service ticket) I needed help then & there, still no call from "on call person", I call again, they do find someone to call us, he was able to help us learn how to get alarms to go off by decompressing the detectors. 2 hours sleep that night. 4. When our alarm was blaring my husband and I tried to figure problem out prior to calling Mountain Alarm, they never called us to ask why alarm was going off, glad house wasn't on fire and we were not home, our pets were lucky too. 5. Today I get a call "just wanted to tell you I'm on my way". I don't have an appointment, no one told me they made appointment today or any day for that matter. No fault of guy headed our way, he's just told where to go. I couldn't do appointment today, had 2 other appointments back to back already. 6. Today I call our local Mountain Alarm office, I told her I was looking for the corporate office number, she transferred me to I believe Utah, but definitely not local, turns out the number was one of those recorded fake humans pretending to be human "press 1 if you're over 50, press 2 if under 50, them promo crap. I had to hang up, then.... 7. Today I call the call center/dispatch in Utah asking for the corporate office phone number, they don't know what it is, nor did her supervisor. How can you work for a company and not be given your corporate number? There were other problems prior to these mentioned, I don't do business with companies that think they work for the CIA and hide from their customers. You can't even get corporate number by Googling. They lost our business. I can not recommend this alarm company, what an unorganized business that fails in communication. Going elsewhere. After I wrote the review above, the local office said they had the corporate number, I called it, it was the "main office" in Utah. First she said they were not the corporate office but takes calls for corporate, then later in conversation she said they were the corporate office, I asked why the confusion, no explanation, I asked if the president works in her building, her first answer was no, then I'm not sure, then oh he does but he chooses if he works there or from home. Dear lord, these people are confused they don't even know if they are corporate or not or where the president works. She went to transfer me to a Chris who takes calls for corporate (funny I thought they were corporate) she put me on hold for 26 minutes, came back to say sorry for the long hold Chris is at lunch. So it took her 26 minutes to figure that out? Update: our local GM called me, not corporate because they are essentially off limits to customers, but the local GM was a good listener, said he appreciated learning what's been happening. I learned even though Mountain Alarm is based out of Utah they use a third party call center. This is a major problem and makes sense why there's such a communication breakdown and disregard for their mistakes. I still can't continue business with them at this time but hope they can get things right in the future because we have a local office in Sparks and I like to see local businesses succeed.

The woman at the desk was very helpful and kind. I love that you have to ring a bell to be let in…read more Very secure. I will use offsite for all of my BIG shredding jobs.

Off-site Data Depot claims to have excellent service however I see otherwise. I called to see if…read morethey had document shredding services which they said they did. I advised that I would be coming to their site the same day. I drove 25 miles from Lake Tahoe to their site in Carson City and could not even get anyone to answer the door when I got there. I tried calling several times and only got various recordings. I had to leave and take my business elsewhere. What kind of professional business does not answer the door or phone in the middle of the business day? A sad one for sure. I recommend you take your business somewhere else.