Customer service is incompetent. They are a scam. Lock you into a contract that can't be cancelled…read moreeven if you move then expect you to pay the full remainder or the contract out of pocket so hundreds.

I have an ADT Smart Home System which includes water leak detectors. I want to tie it into an…read moreautomatic Z wave shut off valve so if there is a leak detected it will shut off the main water valve. ADT technology does not allow me to tie in my Z wave water leak detectors to another Z wave device. I will have to put in a separate z wave hub to use such a system. This is a surprise in that I have had this set up in two other homes with other security companies and it was a routine set up. Very disappointing.

This is a terrible alarm company. I tried to cancel on Oct. 2024 and they never sent the paperwork…read more I called today and they sent some unreadable email. They do not respond. My alarm has been broken for God knows how long. They have an emergency 24 hour number that does not answer. 800-329-4728. Even the operated tried and they don't answer. They deserve the lowest raiting possible. They even have a ssytem that texted you instead of calling your number when the alarm went off. I made them change it back to a call. The sent my husband who is in a nursing home a text and got him all upset. They deserve no stars

I've been a Dehart customer for many, many years. They are always available and helpful. The…read morecustomer service is phenomenal and despite error operator on my part, they quickly call , verify the situation and never ever pull a sales pitch. So many of my friends and neighbors have false calls, terrible service and constant rate hikes. Not Dehart! I wouldn't trust another company to keep me and my family safe!

I have been with Vivint for 3 years. I was happy with Vivint until I called to let them know I was…read moremoving and I needed to terminate my account. Since I am moving to a place that provides security I didn't think there would be a problem. But I was wrong. They said that there would be a termination fee. I had to pay $610 in order to close out my account. The couple who purchased my house also want a security system. I am telling them do not go with Vivint, it is to much of a hassle if you have to leave.

I was with them for 7 years, Customer service is ok but not actually connected to the decision…read moremakers. So they have to request everything to include a cancellation. Billing department is terrible and the company as a whole is very disorganized. All in all not worth the experience, time, or money.

I'm just a regular homeowner with nagging wifi issues. After reaching out to a few companies, Brian…read morefrom CCC quickly responded and was able to come by in short time. He was able to troubleshoot the issue and come to the right solution quickly. Back to solid internet!

Brian was exceedingly helpful. He was honest, straightforward, and gave me all of the relevant…read moreinformation in an easy to understand way for somebody who's not tech savvy enough to fix their own computer.

Greg and his team are wonderful. They upgraded our security camera system and did a great job. Greg…read moreis great at problem solving our issues and resolving them. They were also very helpful in training us how to use the system as well as providing information on other technology. We were extremely pleased with their service and highly recommend his company!

Talk about a security company. This guy is A true hero !! My friend & i were paddle boarding off…read morebird key when the wind blew up & we had no way of getting back to our launch site. Thanks for hauling us out of the water & making sure we were safe until our ride picked us up.

I would highly recommend this locksmith. He arrived in the time that was discussed and had the lock…read moreopen in no time at all. Brian was very personable and is very knowledgeable in his trade. Pricing was very reasonable being that he came out at 10:00 pm on a Saturday evening.

Bad business. Scheduled an appt 2 wks out, got message night before canceling. I had 3 neighbors…read morecoming to see ehat Bryan would propose and do. Find someone else.

We have been using leader since they were Westec back in the early 90's. We re-upped with them…read morewhen we built our house in 1998 and they've been our monitoring and repair service ever since. We upgraded to impact windows and doors and they were out to reconnect all the sensors and add our monitored smoke detectors. Over the years we've accidentally set off our alarm a number of times and they call within seconds to check to see if they need to dispatch law enforcement. Dale, the owner, has been to our house a time or two and is just the greatest guy you could ever meet. Therefore, I highly recommend this company!

I've been a Leader customer for over 25 years. I've never had a service call, they are very…read morefriendly and helpful when you need anything. I would highly recommend them.

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.