Greg and his team are wonderful. They upgraded our security camera system and did a great job. Greg…read moreis great at problem solving our issues and resolving them. They were also very helpful in training us how to use the system as well as providing information on other technology. We were extremely pleased with their service and highly recommend his company!

Talk about a security company. This guy is A true hero !! My friend & i were paddle boarding off…read morebird key when the wind blew up & we had no way of getting back to our launch site. Thanks for hauling us out of the water & making sure we were safe until our ride picked us up.

I'm just a regular homeowner with nagging wifi issues. After reaching out to a few companies, Brian…read morefrom CCC quickly responded and was able to come by in short time. He was able to troubleshoot the issue and come to the right solution quickly. Back to solid internet!

Brian was exceedingly helpful. He was honest, straightforward, and gave me all of the relevant…read moreinformation in an easy to understand way for somebody who's not tech savvy enough to fix their own computer.

We have been using leader since they were Westec back in the early 90's. We re-upped with them…read morewhen we built our house in 1998 and they've been our monitoring and repair service ever since. We upgraded to impact windows and doors and they were out to reconnect all the sensors and add our monitored smoke detectors. Over the years we've accidentally set off our alarm a number of times and they call within seconds to check to see if they need to dispatch law enforcement. Dale, the owner, has been to our house a time or two and is just the greatest guy you could ever meet. Therefore, I highly recommend this company!

I've been a Leader customer for over 25 years. I've never had a service call, they are very…read morefriendly and helpful when you need anything. I would highly recommend them.

After having an alarm system installed a few weeks ago, I had inadvertently set off my alarm system…read morerecently and noticed that the Cental Alarm Monitoring service had not contacted me and so after calling them and reporting as a false alarm I was informed they had not received the transmission. Given the holiday weekend the technician didn't know if he could get to make a service call. He in turn called Alert Alarm Systems Owner Victor who made the service call today and between himself and his technician Rob who directed him via phone, they resolved the problem and ran tests to make sure the system worked properly. Thank you to Vincent and Rob for putting in the effort to make things right and giving me the peace of mind. Excellent Customer Service! This is the company to go with if your shopping around for a security system

Professional, courteous, prompt, local. We've used them for a decade now. Five stars.read more

Customer service is incompetent. They are a scam. Lock you into a contract that can't be cancelled…read moreeven if you move then expect you to pay the full remainder or the contract out of pocket so hundreds.

I have an ADT Smart Home System which includes water leak detectors. I want to tie it into an…read moreautomatic Z wave shut off valve so if there is a leak detected it will shut off the main water valve. ADT technology does not allow me to tie in my Z wave water leak detectors to another Z wave device. I will have to put in a separate z wave hub to use such a system. This is a surprise in that I have had this set up in two other homes with other security companies and it was a routine set up. Very disappointing.

Michael was a pleasure to work with. Very knowledgeable and professional. If you need any…read moreelectronic repair this is the guy to see.

Thanks so much for help with my broken laptop. Your investigation and follow-up turned what could…read morehave been a $250 repair into a free repair, since you discovered that the laptop was still under warranty! Just an example of your skills and integrity! We have many more projects in mind for you, and will be reaching out to you soon. Thank You, Thank You. Thank You! For anyone in the area who needs help with electronics or other projects, look to Michael Keller of MAK Services first!

Waiting 4 months for line repair cameras out. Called and emailed at least six times. Bart is my…read morecontact. Or lack of.

Had a 10 camera system installed. Within a couple of weeks, started getting static on a couple of…read morethe more distant cameras. After investigating, found out that the push on connectors on the back of my DVR were loose so I ordered some crimp on connectors from Amazon along with the crimping tool. Replaced about half of the connectors and the system seemed fine. A month or so later, camera fuzziness and wiggle began returning so I called to have American Wireless replace all of the cheap push on connectors with crimp style. It's been a year since install and I am less than impressed. The 2 cameras at my driveways are flaking out again. I contacted Bart at American Wireless to swap out a camera to a PTZ style, add an additional camera, upgrade the existing cameras to a better quality since the original "hi-def" cameras that were installed cannot make out a license plate leaving my driveway and once again fix the "ground issue" as he called it when he came to give me an estimate on the additional work. It took a week to get an estimate because he was on vacation and almost 3 weeks after that without a response. I sent 3 emails asking for a response with the final simply saying not to worry about performing the job, I'll find someone who wants to work. Miraculously, 10 minutes later, I received his response that said "Sorry Kevin, I was on vacation, back today with back to back appointments all morning. If you have it taken care of, great. If you would like a response, let me know." I paid well over $4000 for this system and was about to spend another $2000 on upgrades. I also recommended them to my in-laws who had a system installed and just like me, are also having issues with their cameras. In my opinion, this company is far from the best out there. The workmanship was shoddy from the beginning with inferior parts (push on connectors vs. crimp) the installation looked like a rats nest in closet it was installed in with extension cords running out of it, the camera placement was terrible with one camera being placed right above the back door entrance making it impossible to see anything other than the top of someone's head... good luck identifying a burglar that way, the customer service response is a joke and one of the owner's seems to be on vacation more than at work. Basically, I have a system that performs like what you would expect from one of the off the shelf kits you can buy at COSTCO for a couple hundred bucks and install yourself. Definitely not what you would expect from a company who specializes in this sort of thing and charges a premium.

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.