I was very impressed with the welcoming and knowledgeable atmosphere during my visit and was happy…read moreto purchase my beginner gear at Little Mountain Ltd. I recently started researching cross-country skiing in order to keep myself active this winter. Most ski shops are still closed for the season, while those that were open had little interest in helping me as a non-downhill skier. The staff at Little Mountain Ltd answered my basic questions, made gear recommendations and were able to let me try on several options to get a feel for what I needed. There were no pressure, only knowledgeable answers to my questions. I feel comfortable with my purchase and am looking forward to the harsh NE Ohio winter now thanks to Little Mountain Ltd. Thanks!

We LOVE Little Mountain Ski shop!! Greg and his team do an awesome job of suggesting the right…read moreequipment for your experience level and then make sure that the equipment is sized/adjusted correctly. Customer for life!!

Totally disappointing. I spent years living in Seattle and compared to the experience of shopping…read morein the flagship store the customer service here is basically non existent. Went to buy shoes for our son, no one offered us help, then we chased someone down and asked for help. He said he would send someone else (never did) so we chased down another guy who basically chucked on of those foot measuring tools at us and did nothing more. I thought things were expensive here because you were paying for the expertise and customer service.

Non existent customer service. Employees have attitude and are rude. Needed to return a pair of…read moreshoes. You would think I was stealing from this guy. Told me I could get a store credit. Told him I wanted it returned to my card. He said he couldn't do it and didn't know why. No wonder they are closing stores. Wouldn't buy anything there...chances are they won't be around long.

Solid fly fishing shop. Have stopped here a couple times while in the area to pick up some fishing…read morestuff. I always like to see what fishing stuff I'm purchasing in person instead of online. Staff was friendly, helpful. Stuff here is a bit pricey but Orvis is a reputable, quality brand.

I was looking for something very specific and the professional sales person who greeted me at the…read moredoor knew exactly how to fill my request. Customer service was the best I've had in a very long time. I know it's more expensive than a lot of retail stores but the quality is also much better. You get what you pay for and if you can also get superior customer service at the same time that's a win for me. I will definitely go back.

Typical big box sporting goods store. They have everything. I needed some workout slax and they had…read moreplenty of offerings from 4 of the top suppliers. I picked out what I wanted and was out of there... easy peasy. I go there all the time.

Went in this past weekend to pick up an online order. Of course the sign says to log into the…read morewebsite and go through the process and then an employee will bring your items to you. Don't understand why we have to go through the whole process. When I hit the "done" button and employee who was standing 10 ft from me came up and gave me my items. Couldn't I have just walked up with my ID and order number? Would have saved a lot of time. Very expensive store. They do have a great selection but everything seems way overpriced compared to other sports stores in the area. Staff is very nice and helpful when they see you.

Professional quality . fair prices. Dependable. Great experience will definitely returnread more

My Husband had recommended this Store, in purchasing T-Shirts! Going to Purchase, I want a T-Shirt…read moreor 2!

Disappointing. Backed out of an order, I already committed…read moreto my client. Without finding solutions, hangs up. I lost a client because of them.

This review is for their customer service. Today I received a phone call which confused me big…read moretime! A nice lady was asking me if I made an order of batteries. Purses - it would be me, no doubt! Batteries - definitely not me! It turns out, someone used my name, address, and a phone number to make a purchase to send it to a different state. So this company has decided to make sure that the order is legit. And I am so glad they did! Because definitely it wasn't me! I would give them 10 stars if i could, because it shows that they do care about customers more than about making sale! Please if you need batteries - order! You are in a good hands!

Best place to grab sports equipment! I was able to go in and get my son new hockey skates, elbow…read morepads and a helmet. (He is young so who knows if this will stick lol). The staff was very helpful and didn't make me feel stupid asking questions.

The people who work there are very kind and nice! I was also amazed by how much specialty equipment…read morethey have packed into their store. You can approach them and ask questions and they will take time to help you without getting short tempered. I was able to find what I was looking for and to sell what I wasn't using anymore.

Dick's has the best, and perhaps only supply of Brook's sport shoes for women. They also have great…read moreinsoles (I bought Airr Women's Insole brand). My feet have never been so well supported and comfortable.

Well stocked fishing area. Pleasant workers. Multiple registers open. This place seems to have…read moremade some progress.

After paying for a $100 tune up six months ago, they fixed a problem with the brakes, but they…read morestill made noise, which i don't think it should have, but it worked, and I don't complain about incompetence. But yesterday , my 17 yo daughter brought the bike up there for me, because she accidentally bent the front derailer. Even after she was explaining that it was for her dad, the service person repeatedly told her that there was a ton wrong with the bike (not at all) and the whole bike should be replaced. This is six months after a tune up. From them. Where nothing was ever stated that anything is wrong. THERE IS NOTHING WRONG, I've been riding it constantly, and the jerk salesman tried to take advantage of a couple of kids. It is a $600 bike with a bent derailer, and we were told we should just replace the whole thing? Um. No. I remember when Eddies came to that location, and was happy of their success after 20 some years, even if their prices are ridiculously high. Not so much anymore, sounds like they just want to prey on people for cash, or they only train their staff for commission. I'll never know, as I won't be setting foot in there again. There are a few other family owned bike shops in the area who might actually not be cool with ripping kids off. Shame on you.

Great service. Very helpful staff. Young man that helped us was patient with my daughter and…read morevery helpful. Bike shop is open providing a service for your 'essential' needs. Friendly and helpful. Experts on bikes and taking precautions to meet customers needs in this difficult time.

Adler has been awesome with the Berea Baseball summer youth baseball league. We've purchased both…read moreour equipment and our uniforms from Adler in each of the last 2 years. Their competitive pricing helped us cut our budget, and the service is always prompt. We even added a "store front" to our league website that allows coaches and parents to order additional team wear ~ and delivery was spot on. Looking forward to ur third year working with Adler.

This company accepted money for spirit wear Adidas products that they did not deliver for up to 9…read moremonths last year. This year the product was supposed to be in stock and delivered within 2 weeks to our school. It has been 5 so far. I have to wonder what this company is doing? It is not good business to promise what you cannot deliver. It is not fair to customers. There are plenty of businesses that can provide this simple service efficiently. Please get out of the business if you can't deliver.