I was very impressed with the welcoming and knowledgeable atmosphere during my visit and was happy…read moreto purchase my beginner gear at Little Mountain Ltd. I recently started researching cross-country skiing in order to keep myself active this winter. Most ski shops are still closed for the season, while those that were open had little interest in helping me as a non-downhill skier. The staff at Little Mountain Ltd answered my basic questions, made gear recommendations and were able to let me try on several options to get a feel for what I needed. There were no pressure, only knowledgeable answers to my questions. I feel comfortable with my purchase and am looking forward to the harsh NE Ohio winter now thanks to Little Mountain Ltd. Thanks!

We LOVE Little Mountain Ski shop!! Greg and his team do an awesome job of suggesting the right…read moreequipment for your experience level and then make sure that the equipment is sized/adjusted correctly. Customer for life!!

And let me add this, that I don't think any other bike shop here would do. Got a flat wheeled it…read morein today hoping they could fix it in a day or two. Nope they did it in 20 minutes on the spot. Are you serious!! The best. Thank you bike mavens at REI!!

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.

Solid fly fishing shop. Have stopped here a couple times while in the area to pick up some fishing…read morestuff. I always like to see what fishing stuff I'm purchasing in person instead of online. Staff was friendly, helpful. Stuff here is a bit pricey but Orvis is a reputable, quality brand.

I was looking for something very specific and the professional sales person who greeted me at the…read moredoor knew exactly how to fill my request. Customer service was the best I've had in a very long time. I know it's more expensive than a lot of retail stores but the quality is also much better. You get what you pay for and if you can also get superior customer service at the same time that's a win for me. I will definitely go back.

Typical big box sporting goods store. They have everything. I needed some workout slax and they had…read moreplenty of offerings from 4 of the top suppliers. I picked out what I wanted and was out of there... easy peasy. I go there all the time.

Went in this past weekend to pick up an online order. Of course the sign says to log into the…read morewebsite and go through the process and then an employee will bring your items to you. Don't understand why we have to go through the whole process. When I hit the "done" button and employee who was standing 10 ft from me came up and gave me my items. Couldn't I have just walked up with my ID and order number? Would have saved a lot of time. Very expensive store. They do have a great selection but everything seems way overpriced compared to other sports stores in the area. Staff is very nice and helpful when they see you.

Professional quality . fair prices. Dependable. Great experience will definitely returnread more

My Husband had recommended this Store, in purchasing T-Shirts! Going to Purchase, I want a T-Shirt…read moreor 2!

Disappointing. Backed out of an order, I already committed…read moreto my client. Without finding solutions, hangs up. I lost a client because of them.

This review is for their customer service. Today I received a phone call which confused me big…read moretime! A nice lady was asking me if I made an order of batteries. Purses - it would be me, no doubt! Batteries - definitely not me! It turns out, someone used my name, address, and a phone number to make a purchase to send it to a different state. So this company has decided to make sure that the order is legit. And I am so glad they did! Because definitely it wasn't me! I would give them 10 stars if i could, because it shows that they do care about customers more than about making sale! Please if you need batteries - order! You are in a good hands!

Good prices on their used golf equipment. I went in there twice one time looking for a four iron…read moreanother time looking for a six iron both times I ended up finding a Mizuno that looks practically brand new for under 10 bucks. The grips were even still good the people were very friendly eager to help.

Best place to grab sports equipment! I was able to go in and get my son new hockey skates, elbow…read morepads and a helmet. (He is young so who knows if this will stick lol). The staff was very helpful and didn't make me feel stupid asking questions.

Dick's has the best, and perhaps only supply of Brook's sport shoes for women. They also have great…read moreinsoles (I bought Airr Women's Insole brand). My feet have never been so well supported and comfortable.

Well stocked fishing area. Pleasant workers. Multiple registers open. This place seems to have…read moremade some progress.

Came in with a flat on my E-bike rear tire brought the rim in worker changed it out 911 charged…read more$10.00 before that I tried messed it up they fixed my fxxx up thank you guys definitely gonna come back

I haven't enjoyed a customer experience this much in a long time…read more The man who helped us asked great questions, was in no way trying to upsell, and helped us feel welcome and at home.

Adler has been awesome with the Berea Baseball summer youth baseball league. We've purchased both…read moreour equipment and our uniforms from Adler in each of the last 2 years. Their competitive pricing helped us cut our budget, and the service is always prompt. We even added a "store front" to our league website that allows coaches and parents to order additional team wear ~ and delivery was spot on. Looking forward to ur third year working with Adler.

This company accepted money for spirit wear Adidas products that they did not deliver for up to 9…read moremonths last year. This year the product was supposed to be in stock and delivered within 2 weeks to our school. It has been 5 so far. I have to wonder what this company is doing? It is not good business to promise what you cannot deliver. It is not fair to customers. There are plenty of businesses that can provide this simple service efficiently. Please get out of the business if you can't deliver.