REI has been around forever, but since the 70s my friends and I have had to order by catalog (and…read morelater online) and wait for gear to arrive. I couldn't have been happier to find the company finally opened a store in the Cleveland area, where there are a lot of places to enjoy nature. The sprawling, modern store has a pretty excellent selection of outdoor clothing, hiking and camping gear, and even a bike shop. If you're in the market for gear, plan on spending a lot of time browsing. I geared-up for a trip to Iceland here and am readying for another adventure in Norway and Sweden, so this will be a shopping trip before I go. I frequent the store for backpacking food, and they have a wonderful selection of it for all three meals as well as snacks. This is a great place to find deals. I got the REI app a few years ago and it will alert you on sale items, which is great because you can purchase in-app and pickup in-store. There is a section near the back of the store where you can great deals on returned or gently used gear. It's kind of like going to a garage sale, but the items I've seen look new and not someone else's trash. Take the time to look through it! The staff have all been quite helpful and cheerful, so I always feel welcome when I visit. I've never had a hassle with returns or exchanges, either. As big as the store is, it feels comfortable to me. I am always eager to find excuses to return!

Beautiful store but terrible order processing and fulfillment. Which should have taken a handful of…read moredays to deliver has extended into nearly two weeks and I'm still told that it's "being processed." It's in the back room, paid for in full, and I can't have it because it's still "being processed." Beyond frustrating. I won't do business here again. Caution to others that unless it's on the shelf and you can take it home same day, walk away and find it somewhere else.

Hours listed as being open until 8, but they are closed at 7: 45. I was rushing for nothing,…read moreprobably won't be going there again

Great gun selection, nice service Excellent service…read moreThey know how to fine tune your guns

We requested a 4 hour charter for walleye fishing. Tim and Adam were very professional. They were…read morewell equipped with all the modern fishing equipment. They brought us to a great place for trolling. We had a lot of one on one tutoring. We both caught our limit of walleye. We had a great time and i consider the experience well worth the money.

From the owner: North Coast Fishing Company premier Lake Erie fishing charter and marine detailing services. read more

Dick's has the best, and perhaps only supply of Brook's sport shoes for women. They also have great…read moreinsoles (I bought Airr Women's Insole brand). My feet have never been so well supported and comfortable.

Well stocked fishing area. Pleasant workers. Multiple registers open. This place seems to have…read moremade some progress.

Staff is attentive and great selection of shoes for men and women will definitely make a trip backread more

From the owner: NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today's…read moreathlete while solving problems for the next generation.

This father and son owned family business is extraordinary!…read more I called and Dad Joe spoke with me at length, providing guidance and insight for my considered purchase. He told me he would not be available when I come in Saturday, but Joe Jr would be able to provide the education and direction I was seeking and Joe Jr did not fail! I felt a little badly taking so much of his time, be he never acted like I was a bother. He handled the walk-ins as I pat4eintly waited, but never for long. I was honest with my background and training and he met me where I was with a great feeling. He showed me a variety of options to suit my needs, starting with what I came in asking for and went through several options until he arrived at my ultimate solution. We never discussed price range or point because, i ultimately wanted a model I could handle for my stature, strength and awareness. I felt like a valued customer and person as we exchanged fun and interesting stories about the gun world. A wonderful purchase was transacted and I cannot wait to go to the range this week with my friends! I would post photos, but nah... it's a secret.

I would highly recommend Joe and the rest of the staff whether you are new to firearms or it is old…read morehat to you. You won't be disappointed.

Did nothing for 6 months after tree falls damaged two homes…read more Resident could not live in her home for almost a year. Then they dropped us. This is an undependable insurance company that doesn't care about the people they claim to protect.

Avoid like the plague! Community Association Underwriters of America insures condo association…read moreproperties. After a fire at our community property, CAU withheld undisputed funds for not signing and returning the Proof of Loss statement, which is illegal in the state of Georgia. This same POL was misrepresented with incorrect policy number and address along with a limit on supplemental claims equal to the recoverable depreciation on a Guaranteed Replacement Cost policy. Not providing an industrial hygienist Report and for denying such report exists or necessary after a fire burned plastic blinds, carpet, furniture and household chemicals. Denied supplemental claims of Pollutants, mold or fungus due to the delay in signing the incorrect proof of loss statement within 30 days. CAU created an estimate without reviewing all units affected by the fire and without first conducting an IH report to determine the scope of the project. Don't put your community as risk with CAU insurance.

Terrible customer service, literally awful. It's honestly over priced low quality athlesuire. I…read morecan't get any assistance with a return, I made a purchase out of town and now stuck with a junk item. The item piled so badly in my suitcase it's unwearable, what kind of material does that?!! I'm so disappointed I wasted my money here. Hard lesson learned. 0/10 - do not reccomend!!

Don't ever use PayPal to pay for Lululemon online purchases--returns and exchanges become nearly…read moreimpossible. Lululemon seems to have an unspoken policy about this, which they don't disclose upfront. I only found out when I tried to exchange two full-price items in-store and was told it couldn't be done because I used PayPal. So upsetting.

I love Anthropologie, but I'm tired of sales associates assuming you can't afford to shop here…read more Last week, I was looking for a particular item and the sales associate kept saying go check out the sales rack. Almost as if the summer outfit I was looking for couldn't be found in the main area. When we couldn't find what I was looking for, she goes, you can try SHEIN. Like, what? Super weird interaction. I wouldn't make much of it, but the constant mention of sales section and avoiding looking elsewhere irritated me. I'll drive to Pittsburgh to avoid this type of interaction.

I love this particular Anthropologie store. The staff is wonderful and it has the best customer…read moreservice. Amy- the stylist has a sparkly personality. She helped pick out wonderful items for our daughter's birthday gift. She wrapped it beautifully, too. My husband and I truly value excellent customer service. She definitely is an asset to the store and company as she knows and loves the merchandise. Highly recommend.