I'm so happy to have this experience with this store. It is the best for us! I'm having some…read moreproblems with my hair and they gave me great advice. Keep up the great work ladies!

This was my first time at this location since the new owners took over…read more This location is now black owned. I needed a couple items and remembered they were open due to a social media post I saw a long time ago. I was greeted immediately and they were playing some 90s and 2000s RnB. I was presently surprised by how big and clean the store was. It was a little overwhelming at first as there are so many aisles. I decided to wander around and see what I could see. This location has a salon in the back. There was so many items to choose from and I noticed prices were clearly marked. The young man who checked me out was very kind and congenial. He asked if I was part of their loyalty program and I told him it was my first time. He gave a big smile and said welcome in. Did you find everything you needed and also how did you hear about us? I added myself to the loyalty program and plan to return really soon.

I needed some items and was glad to see this new supply store. I decided to give them a try. This…read moreis a super convenient location. The store is very bright and very clean. The employees were so helpful and professional. They were on the floor helping people find items they needed and they even suggested items to people. When I got to the register, two of my items were on sale! As a supreme bargain shopper, I was very pleasantly surprised. It was a good experience and I will definitely patronize again.

I used to work for this business and they definitely deserve all the hype necessary. The first time…read moreI ever walked in I was like a kid in a candy store. Prices are decent but the staff is amazing and definitely won't hesitate to help a customer in need. I get all my hair and beauty supplies from here.

Everything here is wonderful, that is obvious! But the staff here is just aaa luxurious as the…read moreambiance and the products. They are kind and all smiles when you are greeted from afar when walking in, yet not intrusive or pushy. It really did invite me to want to buy more! I am that consumer! But even if you just want to peruse, it is a nice shopping experience which is not as common anymore!

I came here to buy a few makeup products and had a fantastic makeup shopping experience! I…read morediscovered that I love Blue Mercury, and in particular this branch! Store: What I love most about this particular store, which you can't replicate at other retail stores or malls, is that it has large windows with lots of natural light. SO IMPORTANT! I hate trying on makeup at a store, thinking it looks great, and then realizing that it doesn't blend/cover well at all by the time I'm in my car with the sun lighting my face. Do yourself a favor and walk to the window wall with a handheld mirror to inspect your makeup before purchasing any products. Makeup/Products: This is one of two places in Cleveland that sells Bobbi Brown products, which I absolutely love. They also carry Trish McEvoy, Laura Mercier, NARS, and Lune+Aster (Blue Mercury's line). All high-end quality lines. They also happen to have my favorite lip balm (Rosebud salve) which I'm hard pressed to find in any store. Service: I was quickly helped by a sales associate when I entered the store. She helped me decide which shade of corrector and concealer I needed and gave additional recommendations on other products I was interested in. Also, since I am South Asian, I like that the woman who helped me was black. Not that I mind being helped by white people, but I do think that colored women have a better grasp of what other colored women need in terms of makeup, so it's nice that they have a diverse team. Free goodies: Truthfully this won't apply to most shoppers, but I happened to be there when they were celebrating their 16th anniversary and the launch of their own makeup line (Lune+Aster). As a result I got champagne, a cupcake, and a free bag of product samples on my way out!

I went to Robyn after seeing her on Instagram! Robyn was kind and friendly and made me super…read morecomfortable! I'm so happy I found her because I am IN LOVE with my brows! I was nervous about pain but Robyn kept me comfortable I get so many compliments from family and friends. 10/10 service!

From the owner: Permanent Makeup will maximize your time and beauty, best investment you will make! Our Certified…read morePermanent Makeup Artist specializing in Microshading and Microblading. Microshading is a tattooing of the eyebrow to create a natural eyebrow with shading and hairstrokes. This service last up to 3 years with proper maintenance.

This is my new spot! The fragrance selection is awesome and Valiant is a cool guy . Thanks I will…read morebe back there soon.

From the owner: It's not just aroma, it's therapy!!read more

Great staff, from the cashiers to the pharmacy! Very friendly, very helpful! My husband and I are…read morevisually impaired and our son is hearing impaired and the staff are always willing and able to help us!

Nicoletti is a total Old school Pro. He knows how to cut…read morehair, you tell him generally what you like, and he'll make it look good.

I am Lisa The Barber- and as of August 8, 2018, I am no longer at Nicolettis. I have opened my own…read moreBarber Shop at 4953 Brainard Road - Orange Village. Please look me up !

Clients Beware, You Are NOT Being Told the Truth About Where Your Money Is Going…read more For two years, I tipped my nurse injector at Radiant Divine Medical Spa under the belief that my gratuity was going directly to her, the person who performed the service. What I didn't know, and what no one at the spa ever disclosed, is that all tips across every Radiant Divine location are sent directly to the co-owner, Ryan Devault, a man who is not a licensed medical professional. According to a phone conversation Ryan had with my husband, he personally collects all client tips and redistributes them to employees as he sees fit, including staff members you never interacted with. Not only is this incredibly deceptive, but it's also unethical. Clients are never told that their tips won't go to the person who cared for them, and I was never given the chance to opt out of this hidden policy. Even more troubling, Ryan's wife, Rachel Devault, is a licensed nurse and also a co-owner who works at one of the spa's locations. While I can't confirm whether she accepts tips herself, her dual role makes the entire system feel like it was designed to exploit a loophole, to benefit from client gratuities without disclosing where that money actually goes. When I found out what was happening, I called to cancel my membership and voice my concern. Instead of taking accountability, I was met with resistance and eventually offered a refund, only if I agreed to delete my Google review. That moment told me everything I needed to know about how this business operates. Radiant Divine presents itself as a high-end, professional medical spa, but behind the scenes is a web of non-disclosed financial practices, conflict of interest, and reputation damage control. Clients deserve transparency, especially when it involves money, medical professionals, and trust. Please think twice before doing business here. If I had known the truth earlier, I would never have stepped foot in the place.

Terrible. Serious decline in service. I visited in 2024 for 11 lines on my forehead and received a…read moregreat result. I returned in 2025 for the same thing and received a poor result as the 11 lines remained. I went back a second time in 2025 for them to correct and must have received saline injections because the 11 lines remained. I requested a refund and Rachel declined by saying she did a great job in 2024, so its fine that she failed in 2025. Absurd. Rachel's demeanor, professionalism, and conversation declined as well. I don't know what happened to her, but I'm sorry for her, I still had 11 lines, and I still want my money back. Go elsewhere because Rachel is something else now.

I appreciate your store being open on the holidays. I did need last minute items and was able to…read moreget them at your store. I'm sure that the employees were given the option to work the holidays as I had been when I worked. This is for the person who thought it was shameful that the employees were there on the holiday. Some people have their reasons for wanting to make "holiday pay" and I've done that for the extra money.

Why would you stay open on Thanksgiving or Christmas. This is not necessary. You should be ashamed…read more Now all Of your employees miss the holidays with their families.