1. The Purrfect Balance

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Maple Heights, OH

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The Purrfect Balance

5.0 (1 review)
Open • 9:00 am - 7:30 pm

Services - The Purrfect Balance

Eyebrow services

Blemish camouflage

The Purrfect Balance Photos

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3 years ago

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The Wax Bar - Reception Seating Area

The Wax Bar

4.7(27 reviews)
4.8 mi
•$$

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

Photos
The Wax Bar - Private Rooms

Private Rooms

The Wax Bar - Retail, Reception and Brow Lounge

Retail, Reception and Brow Lounge

The Wax Bar - Brow Lounge

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Brow Lounge

Cilia Lash - Russian Volume Lash Extensions

Cilia Lash

3.4(12 reviews)
3.4 mi

The end result of my eyebrow threading and tinting service was good. The color is a brown that…read morecomplements my skin tone/natural eyebrow color and the threading did a good job of shaping directly around my brows. Amber was pleasant and conversational during the quick 45 min or so service. I must mention however that this was our third time scheduling in order to get this done. The original appointment was canceled a few hours before its time on a Saturday due to Amber having a flat tire. No problem. We rescheduled for the next day- Sunday at 9am. I moved some things around and went to the closed shop at 9am on Sunday and no one showed up. I politely texted and called once but got zero answer at all the entire day as to this no show. I politely called the next day, Monday, and although there was no apology or explanation for her no show at the appointment, we arranged for the appointment to be Wednesday afternoon. I showed up at the time we agreed upon and the service went without a hitch. It was $30 for the deposit and $45 for the rest of the service totaling $75 without tip. No physical cards accepted but all of the electronic payment forms are accepted. Other than the scheduling issues, I am happy with the service. I wasn't told not to wear anything like sunscreen beforehand and only told during the service that I should not have as it reduces the ability of the tint to stick to the hair, so I think moving forward some pre-instructions as well as aftercare instructions would be nice to provide to clients. Overall, good technique but some improvements can be made regarding professionalism.

My first appointment with Jazmine at Cilia left my brows looking like a million bucks. And yet, I…read morecannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit--I might as well have been a no-show. Still, even with her lack of accommodation, I wouldn't risk the health of the aesthetician and the clients after me just to keep my deposit. That's dangerous and unethical. I'm concerned about their lack of protocol when it comes to Covid, especially with the new variants. Amber's blasé tone was as striking as her unwillingness to accommodate a client who reached out with health and safety concerns; it also raises red flags about their hygiene standards and sanitation. I'm appalled and grossed out. Not only did they forego the remainder of my fee because I'm now unwilling to reschedule knowing how dismissively they handle health concerns, they've also lost me as a client and gained a poor review for their lack of hygiene protocols. *Update* A day after I posted this review, Amber contacted me to refund my deposit. I sincerely appreciate this gesture and added a star to my review because of it. Still, their lack of Covid safety protocols and the fact that this was even an issue to begin with still gives me pause. The safety and wellbeing of clients and staff is paramount and, sadly, I don't see it reflected in their business practice. Thank goodness that I had the sense not to keep my appointment, as I tested positive for Covid this afternoon.

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Cilia Lash
Cilia Lash
Cilia Lash

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Galya Magic Time Nail

Galya Magic Time Nail

3.6(5 reviews)
7.4 mi

I decided I wanted to get a dry pedicure because apparently it's less likely to get a fugus and you…read morecan see the rough areas better on dry skin. So I arrived on time but I was texted 40 minutes before my appointment and my appointment was pushed back 30 minutes. Ok so fine! I asked for the regular polish colors and I was given an IKEA tub of polishes to dig through. Smdh. (See the pic) I started typing this review with 10 more minutes of wait on my rescheduled appointment time because now they were at 2 strikes! Not good!! So back to this bin of polish, mind you, I really didn't find a color I liked. I wish I would have brought my own polish like I started to. Ok so it's 1 minute before my "new appointment" and I'm still sitting here...I'm getting annoyed. . maybe I shouldn't have scheduled with the owner... Wow so other folks have walked in and got serviced immediately... Ok so it's now 6 minutes past my "new appointment" time and I just read that if I the customer needed to cancel or reschedule I would need a 12 hour notice....hummm oh and how are you running behind on a 9;45 appointment when you just opened at 9??!!?? It's now 10:24. My head hurts... At 10:30 I'm leaving! Well she called me back right at 10:29 probably cuz she saw me put my jacket on and she knew I was leaving... So I'm just sitting back here and I finally started getting serviced at 10:37...my toes better be amazing!!! I was done at 11:07 So 30 minutes and I don't feel like it was amazing so I won't be back. Idk I really don't want a wet pedicure anymore so I guess I'll be doing my own going forward!!! I gave her a 2 because she did take _10 bucks off! But if I would have been tried to reschedule 40 minutes before the appointment and been 14 minutes late on the rescheduled time frame, I wonder how much I would had to pay additional ?

This nail salon is the best nail salon ive ever been to! Ive been getting my nails done for so many…read moreyears and have tried so many different places with all different nail techniques and never been fully satisfied until I found this place. I get hard gel with Olena and the experience and result is always 10/10. They always offer snacks and drinks and its always a pleasant experience. I get compliments on my nails even when they are 3 weeks grown out. So happy I found this place!

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Galya Magic Time Nail
Galya Magic Time Nail
Galya Magic Time Nail

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Faux Real Lash & Brow - Right eye

Faux Real Lash & Brow

4.3(13 reviews)
4.6 mi

Faux Real offers lash and brow services in a very clean and professional environment…read more Wendy did an amazing job doing a combo nano shadowing and hair stroke blading on my eye brows last year. Before I booked we had a video consultation and she answered all of my questions and gave me a ton of information to read about what to expect during and after the treatment. It made me really comfortable and excited to make this investment. After the service, she had a kit with products and instructions on what to do and expect for about 2 weeks following. I booked a touch up at about the 1 year mark because it's generally recommended. However, once I got there, she took a look and informed me that I didn't need a touch up, but just a brow wax. I really appreciated this level of honesty and integrity as a business owner. There is a huge price difference between any permanent makeup procedure and a simple wax so she didn't make as much as she would have expected today. However her commitment to doing what's best for me as a client and my skin really made me feel good. I don't really do any lash services but would definitely patron Faux Real if I should in the future. Also, my eye brows look incredible! She is very knowledgeable and friendly. The space is clean and welcoming. I appreciate the ease of scheduling online and even paying the deposit when I book. All scheduling and payment is through the Vagaro app, which I appreciate because you can link a credit card there and not have to go through any weird cash app or Zelle situation at the completion of your service. I would recommend Faux Real to anyone looking for knowledgeable permanent makeup solutions and lash services.

I came from another lash girl who had put on way too long of lashes for volumes and they were…read moredamaging my natural lash. I needed a fill and the lash place I had found cancelled an hour before my appointment, and I was leaving on vacation in 2 days. Gina got me in AFTER HOURS no problem and made me feel very at home! She was very informative about what was going on with my lashes and knowledgable about what was causing all of my issues! Will definitely be sticking with her! If you want someone with EXPERIENCE please see her! Also, I have sensitive skin and the rash you see below my eyes is from my own do-ing, nothing to do with her services! (in photos)

Photos
Faux Real Lash & Brow - Left eye

Left eye

Faux Real Lash & Brow - July Specials

July Specials

Faux Real Lash & Brow

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The Purrfect Balance - cosmetics - Updated October 2026

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