An experienced team that is available to help in almost any circumstance. The last few years I've…read morebeen going there they are always pleasant, courteous and understanding. I've never had a more amazing experience in the pharmacy world as I do there.

Best pharmacy in town. I sort of don't wanna leave this great review because I don't wanna it to…read moreget busier than it is. The people/service are/is great. Plus drive-thru. What's not to like?

Wait, there's TWO Hirons in Eugene!?!? I went to one on 18th last week and found this one on…read moreFranklin while going to the Korean eatery next door. This place didn't seem as big but seems like they pack a lot more items compared to the other location. The aisles are just a teeny bit narrower at this location as well. I was able to get a nice shower hanger for five bucks and some braided floor mats for a great price. Add on knick knacks and I walked out almost a car load of everything I did and did not need. This is a family owned business so I'd rather spend my dollars here than a big box store. If you get a chance, definitely give this store a try before heading to the chain stores. I guarantee you'll find what you need here. *They have a lot of souvenir and Oregon duck items too!

Wow! Honestly we were a bit overwhelmed with the massive selection of well, EVERYTHING. We just…read moreneeded some otc medicine, but damn, we will back when we have some time to shop! Staff was friendly and helpful, too.

Talk about being a kid in a candy store! This place has everything and everything you can think of…read more Lots of UO merchandise, housewares, gifts, nick knacks, anything you can think of, Hirons has it. It's like a one stop store. It even has a pharmacy in the back.

THE spot for your non-branded (and *some* branded) UO merch and for just about anything else…read more Seriously, this place has pretty much anything you want (even a pharmacy!), but you may need help finding things. Hiron's uses the same principle as dense urban areas: when real estate is limited, build vertically! The place it quite literally floor-to-ceiling with gifts, merch, sundries, goodies, and sooooo much more. The only minor knock is the 'organization' can be a touch shaky, but hey, throw in friendly service and that lack of sales tax in Oregon (I'm not local and love that) and WHAM! winner of a place. One of my wife's fave takeaways from a visit to see our Duck is a T-shirt from Hiron's; she always gets complements on it! You're on your own with parking since Safeway shares the lot and it can be like playing Frogger getting to the door (with you as the frog). Prices are fair and match the value, but if you need UO with a swoosh....then you can overspend elsewhere. I have never left Hiron's with less than five items, including my very first visit when I dropped my Duck off three years ago. They have the things I want, the things I didn't know I wanted, and tons of things to browse through and call my own.

I would not write a review of this Walgreens if not for Alexander. He alone is the purpose of this…read morereview and all the stars go to him, with one knocked off because the parking situation. He was so incredibly welcoming when I walked in the door gave me a bright, happy good morning when I walked in. I stopped at the photo counter and he was the one who came to help me there to pick up the photos that I had had printed. When he said that he could go ring me up at the register or if I had other things to pick out to feel free to do that. It reminded me that I did in fact have a couple items that I needed to get which I quickly picked up with his help because he knew exactly where the item that I was looking for was. And then when I left and he checked me out, he was chipper as I'll get out, especially for someone who had come in on his day off on a day that was absolutely beautiful. Not at all Alexander related, but it must be mentioned: The parking lot is an absolute freaking mess. It seems like the only way you're actually supposed to enter the parking lot is via driving north and entering from that direction. Leaving is also a one-way situation, continuing north. The parking lot is way too small for Walgreens and Dutch Bros.

This review is specifically for the pharmacy, because everyone else that works in the store is…read moregreat and so pleasant. On July 3, I visited the Walgreens pharmacy after being seen at BestMed Urgent Care across the street. Because it was a holiday and we weren't sure which pharmacies would be open, the provider gave me a handwritten prescription. At approximately 9:20 a.m., I dropped off my prescription with Hannah. From the beginning, the interaction was not pleasant. She seemed more focused on questioning my address than helping me. She was unable to locate my profile even though I have filled several prescriptions at this Walgreens. I've lived at the same address for the past three years, so I'm not sure why my information wasn't current. She told me to return in an hour. When I came back, her demeanor had not improved. She informed me that the Trillium insurance network was "down," so she could not bill my insurance. Since it was a holiday and I had both a sinus and ear infection, I asked what my options were. She told me I could either wait or pay cash. I asked whether I could be reimbursed later if I paid out of pocket, and she told me I would need to contact Trillium. Wanting to begin treatment as soon as possible, I paid cash. Today, I contacted Trillium and spoke with pharmacy representative Kenny. He confirmed that the Trillium system was not down. Instead, the claim had been rejected because the prescribing provider was not enrolled as a Medicaid provider. He explained that all I needed was a corrected prescription from the urgent care, after which Walgreens could reprocess the claim and reimburse me. After waiting on hold with the pharmacy for more than 30 minutes without anyone answering, I went into the store. After standing at the counter for several minutes before being acknowledged, Hannah came to assist me. I explained what Trillium had told me and mentioned that I had the representative on the phone. Before hearing the explanation, Hannah immediately became defensive and insisted, "It was down." While speaking with the Trillium representative, she rolled her eyes, made visible faces, and appeared irritated that I was trying to resolve the issue. The interaction felt dismissive and unprofessional. I then had to return to the urgent care because the corrected prescription was initially sent to the wrong pharmacy. After another trip back to Walgreens, my prescription was finally reprocessed and I was reimbursed. While I appreciate that the reimbursement was ultimately completed, the entire situation could have been avoided. Had I been told on July 3 that the claim was rejected due to the prescribing provider's Medicaid enrollment status, I could have immediately returned to urgent care and had the prescription corrected. Instead, I spent two additional hours making phone calls and traveling back and forth between the pharmacy and urgent care. Mistakes happen, and I understand that pharmacy staff work under pressure. What was most disappointing was the lack of communication, professionalism, empathy, and accountability throughout the process. At no point did Hannah acknowledge the misunderstanding or apologize for the inconvenience. As someone who was already sick and simply trying to get medication, I left feeling frustrated and unsupported. Healthcare should include compassion as well as accuracy. I hope this feedback can be used to improve communication and customer service so future patients don't have a similar experience.

Update I went back to see if I could use the photo machine, it was super easy and no cord required…read more Worth coming back to use again. Thank you for updating your machines and having enough people working to help if needed. First review: If you want to use the photo printing I would choose somewhere else. No cords Said they were stolen and not going to be replaced. Went to Office Depot next door. Waste of time.

I came to this pharmacy to pick up a prescription for my mom that her doctor had put in at least…read moreone day--possibly two--before my pickup mission. The tech said that she had one of the prescriptions ready and when I asked how long for the second, she said it could be an hour or two. Now, I don't know how a pharmacy works; I don't know how they fill prescriptions. But it seems clear that it's not per patient or in the order received since they had the pills, but just hadn't filled the prescription. A day or two later I went to pick up prescriptions for mom and they had one of the prescription ready but not the second. The pharmacist overheard and said that he was in the process of filling the second so it would be a few more minutes, so I waited, got them both, and left. When I got back home and mom looked at them and that's when we learned the prescription the Rite Aid app said was ready for pickup was not amongst those that they gave me. When she called the next morning to ask if it was ready and why it was not there when I went yesterday, she was told that they have until the end of the day to fill them. But that doesn't make sense--why would you say it's ready when it wasn't just because you have until day's end? It's not actually ready for pickup then, is it? Also ridiculous is that they sometimes just close the drive-up window. I went last night a little more than an hour before closing and there was a hand-written sign saying "drive-thru closed". I went in last night since they'd done that, but this morning when I went to see if that missing prescription was ready the drive thru was still closed, this time 1.5 hours or so after they opened. I couldn't go in this time since I had a sick child with me, so I'm going to have to make a third trip. The service is unbelievably bad; I'm not really sure why it takes them so long to fill a prescription, or why they don't have ready what they say they do, but this isn't the place that I would choose for my prescription needs. Besides the ridiculous pharmacy, I don't understand how they're still in business. There's almost no merchandise in this store. That's not hyperbole--entire aisles are practically bare, so what are they selling? Do they make that much on prescriptions? Avoid at all costs. There are at least a couple independent pharmacies around, such as Hirons and there's also Track Town Pharmacy, so why not support local business instead?

I can't say enough nice things about this business. The staff is very kind and helpful. I've had…read morenothing but good experiences here, they have gone out of their way to help me. I really like that's it's owned and run by women as well. I highly recommend this business.

Very nice, super easy and very helpful and caring, thanks again for having me as a new member.read more

A very busy place, but staff are pleasant and take time to explain medication questions. They also…read morehonor discounts from Good RX

People are nice and they do the best they can considering they appear to be massively understaffed…read more They rarely answer their phone and they don't take messages, so if you have to request a refill that can't be done online, you have to go in person. Don't bother calling. People at the register are super nice, and they try to work through the long lines as quickly as possible but it's kind of a mess. Maybe they should pay their staff more so they can recruit more pharmacists?

I think this is the closest store to the college and I went on a day when the kids were coming back…read morefrom winter break or starting their new quarter. It was pretty busy but the staff was working diligently to get the line moving. Kudos to them. The store was well stocked and had everything my student needed. Lots of parking as well!

Went into Springfield Target for a couple things. Most important was some facial cleanser. I…read morenoticed most of these items are under lock & key. I found what I needed and there was a service button to push for help getting merchandise(locked up). I waited and waited, decided to push the button on the machine in the next aisle ( incase 1st wasn't working). Finally girl came & I got my item. I also needed some nail polish . I wasn't in a hurry & decided to browse the store a bit before I checked out. After about 30 minutes, I went to the ladies room. Not wanting to bring unpaid merchandise into, I set it on a shelf across from the Starbucks, thinking it would be safe for 5 minutes. Well, unfortunately it was not. I came out and it was no where insight. I assumed someone was watching me and stoled it! I was pissed I wasted my time! I could have gone back to cosmetics and gone through all that again but I chose screw this.... I'll go to Fred Meyers! I know theft is out of control, especially Target for some reason. I was in this same store in August with my daughter. She needed to try on clothes. No one working back in the women's dressing rooms.The dressing room was full of clothes & I removed them. There was an enormous pile of tags that looked like ripped off from items. To me it looked like someone went into that dressing room with a pile of items & tore all the tags/tickets off and probably walked out the store. There are dishonest people out there, but Target needs to do a better job. There should have been staff working back there cleaning out dressing rooms and helping customers. While I was waiting for my daughter, several customers were waiting for open dressing rooms. All the doors were closed. Customers didn't know if rooms were open or not. I will say the entire dressing area was a mess! Maybe a perfect setup for thefts !

I gave these guys a pretty bad review a few months ago and I want to say that they have made some…read morereal improvements recently in their service. They are answering their phone and filling prescriptions promptly without being prodded to do so. I am truly amazed ! Good Job you guys !! I really appreciate your service and that you take criticism seriously and act on it. So happy :)

The pharmacy hours are very limited and the lines are always long. If you call you are on hold…read more*forever* until their phone just hangs up on you. In the meantime, while waiting desperately for someone to answer the call, the voice robot tells you the same message over and over and over and over and over and over. Sheer madness! So annoying! Even if you put it on "hold" while you wait, you get a million texts with the same stupid messages. Very frustrating. I should have just used a order pharmacy like Tely RX or PPS. Who has time for this?

Today for the first time someone answered the phone who genuinely seemed like they were happy to…read morehelp me. She was kind and pleasant and helped me solve my issue. It was a lovely change of pace from the typically dismissiveness and annoyance the staff seems to have when you call. I'm never rude when I call and always try to be patient, so it was great to finally have that reciprocated back. I had to leave this review because the pleasantness of this young woman was so refreshing from the norm. I also only waited on hold for 3 minutes which might be record breaking time.

First let me say, the pharmacy staff is terrific. They are kind, knowledgeable and attentive. But…read morethat's it. I have picked up 10 prescriptions there over the past eight months. Not once has any order been ready when i arrived at the appointed hour. Not once. it gets so bad i switched my prescriptions to a mail order pharmacy in Upstate Ny so i never had to go to rite aid in Oregon ever again. Like I said, nice, nice people-- but it's a badly run company in these parts.