I appreciate how your store has social distancing encouraged here and cleaning of the carts by staff. However, a big concern at this store is seeing employees wearing gloves, but not changing them as they handle each customers items, others surfaces, etc. Potential cross contamination happening here during checkout (as far as I saw). Encourage hand cleaning (SANITIZER/soap water) between tasks. Please, if disposable gloves are being handed out to the staff instruct them to change gloves between tasks/customers. We've shopped here more often now because of the smaller crowds, and want to continue to do so. Thank you! read more

Every time I checkout the cashiers are so friendly! I usually bag my groceries myself if there isn't a bagger but I am use to this as I had to do it in Europe. I do recommend always having at least 1 express lane open and 1 regular lane as lines can get long sometime. Honestly, should just get ride of express and have a self checkout line like most stores. Store seems a little older and could use a little updating but over all always have a pretty good experience here. read more

Due to a busy schedule, I ended up having to call in the order for my mom's birthday cake. My mom's favorite cake is chocolate fudge with raspberry filling. With the fudge icing, there isn't a whole lot you can do for decoration. Boy was this cake ever moist and yummy....and it turned out beautiful! Everyone loved it. Thanks Albertsons (Kim?) for making this cake special. Great job! read more

Picked up my moms bday cake this morning . I told them floral with pastel/Easter colors and they nailed it. I am forever now going to Albertsons for all my cakes . Even as I was leaving the ladies at the counter taped it up beautifully so there were no dents in the cake. Thank you Albertsons Bakery dept for making my moms birthday extra special . Also cheers to the balloon floral lady - beyond nice and accommodating read more

Albertsons - Birthday cake , whip cream frosting - Grocery Near Me - Murrieta, California

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Had an experience with an employee named Gilbert. My wife had dental surgery and was in the car I ended up in the express line with 21 items as I was apologizing to the lady behind me who had no problem with me Gilbert said he wouldn't be able to help me I said well my baskets unloaded my wife's in the car etc I'm just going to stay here. Gilbert became so confrontational with me I felt physically threatened. He made it a loud point to everyone within ear shot I was a problem. I'm 51 years old I've never been treated so rudely by anyone. This guy is obviously a disgruntled employee looking for trouble. Or a physical confrontation. He's so bad when I dropped items off at my daughters house she knew him by name. He's well known for starting confrontations with customers. WORST Albertsons I've ever been to. read more

The bakery here is amazing. They are so helpful. You can take a picture and they replicate it, or you can go in with color ideas and they will come up with a masterpiece, or even if you have no ideas, they have a case full of unique ideas. Lady bugs, piglets, hamburger with fries! There's so many cute things that would make your event pop! Pricing is so reasonable too. Elisa, Annette and Tamara are so kind and really listen to your ideas. They write it all down. They are willing to have a consultation to make sure they understand what you really want. I'm a customer for life. Thank you ladies! read more

Two stars for horrible customer service. The lady who was working the customer service area on 03/15 at 6:30 pm is basically absent from the area. I went to the lottery section to play. No pen of course. Checked the customer service and no one has there. So I look for a pen to see if there's anything within reach near the counter. She looks at me like I'm trying to steal something. If a person is looking for something near where the self select lottery slips are, it's prob not because they are trying to steal anything. Also, ask first before you make assumptions of people. Just be thankful you have a decent job, and do that job. Also, there's nothing to be stolen on those counters. If there is, who's fault is that for being irresponsible. If you will have self select lottery, then don't get mad if there are customers approaching the area. Make sure the area is covered . That's like leaving an changing room unattended and then getting mad bc the customer let themselves in. Never been so irked in my life especially because I politely told her I was just looking for a pen and thanked her and she has the audacity to ignore it and throw an attitude. The way she pointed out the pen to me (which was taped to a freaking scratcher by the way and made it hard to spot) was so condescending. No offense but people have jobs that are probably more stressful than this, but we can't simply choose to bitch on people because of preconceived notions or assumptions. We would definitely get coached. people need to learn to separate work and emotions. read more

This morning January 7th 2022 ( today is my Birthday) my husband goes into the store to look for ingredients to make my favorite birthday food of pigs in a blanket. He was going all over the store to find croissant roll dough. He sees this African American woman watching him struggle to find the dough. She doesn't ask him " How may I help you" so he finds someone else and ask them. The second person whom he asked didnt give him the croissant dough but pizza dough instead ( we all know that pigs in a blanket wont work with pizza dough and is made with croissant dough). He gets the dough but since it wouldnt work he goes back because he realizes it was croissant dough that was needed. When he goes back into the store he asks someone else about Pillsbury croissant dough and the African American woman who saw him struggling and didnt ask him if he needed help told him very rudely " She already told you we are out of those" We are aware that we are in a world of Covid that there's shortages of everything but workers of stores shouldnt be rude to customers like she was for him today. read more

Hardly go there...far from my house. But omg attitude all the way. The cashiers no smile and they just ring you up and leave. You would think they would be more friendly after all the place is always empty. I go to other grocery stores that are more busier and they make convos and smile. read more

Excellent store to shop especially during this Pandemic. They are complying with California Distance requirements. Their Registers have plexiglass to protect their employees and customers. They are wiping down everything. I shopped there with a feeling of confidence unlike what I have noticed at Stater Bro's. @ Murrieta and Newport Road. That store and employees as I last shopped are a Coronavirus embarrassment for the amount of volume of customers shopping there. read more

LAME!!!!! Albertsons @Newport/215 WON'T bag your groceries for you if you bring your own bags during the pandemic. tho they all wear gloves & have plexiglass up now. "sorry, it's policy" wtfe! so i had to bag all my stuff up on my own while they watched. so to took my sweet old time. i told the "bag" girl to get lost, since she wasn't doing anything. YET, they had no problem loading up someone's cart in the next isle. read more

I like that they're close and open early to late, but man that you can't get out of there !! I've going there for 7 years now but seriously thinking of driving a few minutes longer to Ralphs or Stater Bros to avoid standing in line forever... read more

This place is ALWAYS slow. You stop by on the way to work and it takes forever because the checkers are so SLOW. They express like be us NEVER open. There is no manager presence in the front so the checkers wonder over to each other and talk with people in line. read more

Prices seem to higher than other local markets ie Ralph's and Stater Brothers. But there are deals to be found if you just look. The reason for the rating is that the employees that restock the shelves seem to be rude to the customers. I had an employee from the meat department push my cart out of the way to stock some meat. Saving grace are the checkers who are cordial. The best store with very courteous and friendly employees all around is the Ralph's in Menifee. read more

I went into Albertsons a few days ago and this was my last time ever going to this Albertsons. Me and my son usually go to the store and are greeted by friendly workers. This time was different. An employee named Mary was rude and unprofessional. I asked multiple questions as I usually do and she seemed visibly agitated. She pointed me in the wrong direction multiple times. My son asked if that's how all workers are on a daily basis. Holding back tears I told him," I hope not." The 300$ I spend on groceries will now be spent elsewhere. read more

I live one block away from this store, so the location it's convenient for me. The store is clean and the cashiers have been always helpful. Yesterday Joe rang me up and he was a gentleman. read more

Ok so I was checking out and Gilbert skips the card number part and I let him know I wanted to use the LOYALTY card for gas and he tells me "are you sure I'll have to void the whole thing" like I'm inconveniencing him. So I said yes please, so then he says "next time let me know you want to use it" So I said ok? Then when it gets to the phone number part he says "this is where you're suppose to tell me" like it was my fault or something. It was terrible customer service and I have never felt like this at an Albertsons and just thought the manager would want to know. The condescension and attitude was just annoying, but here's my money anyway Albertsons, hopefully you teach this man how to serve with a smile on his face. Who knows maybe he had a bad day. Hey Gilbert, putting a smile on and serving gratefully can make you happier too. Don't teach me how to shop =] read more

Pro - Well stocked store with a wide variety of items not found in other stores. Con- We have never been in this store and had a pleasant experience with the cashiers or box people. Last time we went in the cashier (Gilbert) didn't say one word to us. He was having a conversation with the box boy who also didn't acknowledge us! They were very mechanical. It's close to home and in a pinch we go there but other than that we prefer not to make it our big shopping store. Plus it's expensive! read more

You have the absolute best bakers in your bakery department! They have been making our special occasion cakes since 2012 and I am always getting rave reviews on them. They taste amazing and now I know they can knock your socks off with decorating skills too! I need a PJ Masks themed cake, and although they did not have the design or cake toppers for it, they pulled off the very best birthday cake I have ever purchased! My daughter was beyond thrilled and the cake made people stop and stare as they passed our little party. I can't say enough about how happy I am with my cakes and the service (and great prices!) in this Albertsons bakery. read more

Albertsons - The bakery ROCKS! Best birthday cake EVER!! - Grocery Near Me - Murrieta, California

I've honestly seen better Albertson's in Orange County, but this one isn't too terrible. The highlight is the Sav-On Pharmacy. Their staff are amazing and always willing to help. My dad has many health issues and Karen is always so friendly and understanding, even when others might think he's being unreasonable. The only reason this is four stars because of the Sav-On staff, otherwise the rating would be a bit lower. Not a very clean store and somehow always seems dingy. Probably the second best grocery store in the immediate area, second only to the Super Target on Haun Road. But to reiterate: The pharmacy is outstanding! read more

I won't be coming back here! About half the time I purchase groceries here, items do not ring up the advertised price. It's aggravating to have to check your receipt every time for each item, & then return for a refund if I don't catch it at the register. I'll bet a lot of people don't notice or care to return for an error of a couple bucks. I'm sure that adds up to a lot of increased revenue throughout the year. Buyer beware! read more

I have shopped for years at Albertsons & moved to Murrieta, California. Delighted to find Albertson

Extremely over priced. I have no idea how people shop here and pay those prices. On top of being overpriced they maybe have a max of 2 checkouts open and lines down the aisles. Go in at night you get the young kids with no customer service skills at all. read more

We have shopped here for years do to its location. The service is mediocre at best. The worst part is how much expired stuff you find on the shelves. We have to check the dates on EVERYTHING... You point it out and they always brush it off. It's quite annoying.... read more

I wish I could give 0 stars. I love Albertsons and I absolutely love the location on Clinton Keith, however this location is the worst Albertsons I have ever been to. Today I came in to buy my groceries and some alcohol and the cashier, Gilbert, looked at me and said "you don't look old enough to buy that" I assumed he was joking and I said "that's funny but I am actually 22" and he replied to me in in extremely rude tone and said "you don't even look 18". I have had issues here before but I decided to come back and give it another try and I am extremely disappointed to say the least. Might I add Gilbert had said I don't "look old enough to buy that" before he was even done finishing the person in front of mine's transaction. read more

All of your cashiers are the rudest people I have come across in the customer service industry. Buy them some personality and some training on customer service. read more

I believe this is the best Albertsons ever as it is new, HUGE, no bumping into each other in the isles and has the most selection including organic, international and health food section, great selection of veggies and British products. Bathrooms are always really clean and I love how all of these stores have grilled meats on the weekends in the summer, the sausage sandwich for $3 is enough for two people and oh so damn good!!!!!!!!!!!! read more

Went in at 11:00 am on Monday and the checkout line was packed. The funny thing is that at each cashier they have a "3 is a crowd" sign hanging - funny because there were two cashiers open and each line had 6 people in it. Last time I was in this store the same thing happened and the manager was standing by the produce section talking to friends and nobody called for backup cashiers. This store has a great selection and is easy to shop in - the problem is getting out. Never enough cashiers but employees all over the place stocking and straightening shelves. Perhaps they could teach some of them to use a scanner and put them up front when the lines get to "3 or more". read more

There is a specific cashier Jeniffer, that I always end up checking out with (because she just happen to always be there when I go and there aren't ever more than 2 cashiers charging) she is extremely rude and may be racist. I cash my WIC checks here and I always get an attitude from her. I had a check for baby food a couple weeks ago and she was pretty much throwing the jars after she would scan them. She was very friendly to the person before me and she didn't even say hello, when she gave me back the WIC book she threw it on the conveyor belt. She sure knows how ruin someone's shopping experience. I only come here because it's around the corner from my house but I try to only go when I need something at the moment. read more

Ordered a character cake for my nephews birthday. They decorate them so nicely for a great price! read more

Albertsons - Tiger character cake - Grocery Near Me - Murrieta, California

Albertsons disappointed me today. This pertains to a certain awful mean, tired looking unhappy round lady working behind the cake department. I came here along with my girls to buy a birthday cake for my youngest. We were so excited browsing tons of beautiful cakes and ice cream cakes in the stall. She was there behind the counter not smiling not even accomodating us. As some of the flavor are quite confusing there's white cake, marble, non dairy whipped topping, buttercreme and etc. I simply asked what is white cake means? And she answered me rudely as if I'm taking her precious time. She answered white cake is a white cake. Honestly, I may sound dumb but I didn't get it. Doest that mean it's plain or no flavor cake or is it vanilla flavored cake? Anyways I tried to calm my self ang again asked her if she can write my daighter's name. I asked her what color do you have . All i hear is anything in rainbow colors. I understand it as "She can write it in rainbow colors." But basically she answered any colors in the rainbow. So yeah I again just tried to calm as she was condescending when she answered me . I said i'll choose pink and waited for her to write the name. I waited and waited my kids are being rowdy i was on the phone my kids were talking and I didn't even realized she already placed it on the counter . Not notifying me that she is done and not even bothered if we like the cake she wrote. I just can't fathom that maybe it's her bad day today and she is venting it out on the customers. Well I'm not gonna take that as a reason. Hopefully, Albertsons need to retrain their staff and make the staff feel like having a pride on their work and be customer- friendly. That's all if you can read this then maybe you should change your attitude as it reflects the whole company. Other than that, Albertsons have nothing but excellent products they offer. My daughter enjoyed the chocolate chip cookie she only find in this store. read more

I wish I could give 0 stars this store n their rude employees have got to go!!!!! Lines are always long, yea I get it no one really shops here so we keep staff down. Albertsons needs to close its doors asap read more

Everyone here is just amazing. Super friendly and definitely give you such a welcoming vibe. Elisa in bakery is hands down THE BEST EMPLOYEE. Always super friendly and gives us a "hey how are you guys?" every time we come in. She remembers her customers and that's awesome as well. I LOVE HER! read more

This is the second time we have used them, we parked a waited it was not long but when they gave us the food the first they forgot half my order and went back into the store they had everything that I originally ordered. So I decided to give them a second chance and when we got our food they forgot some chips they always have some chips but they did not give me my Sunship's. I am very disappointed in them they could've done better I wish I can give them a zero start. read more

Just had a terrible experience with one of the staff in customer service named Debbie R. She is blatantly rude and disrespectful! No room for your attitude and raising your voice at anyone! Remember you are in customer service and representing ALBERTSON!! read more

I go to this store roughly once a week because it's close to my house but I wish there was another option. The staff is rude, half the time food is expired so now when I shop there I have to check dates for everything. They don't carry a lot of organic items that used to. Their meat selection is slim-to-none at best. I really wish there was another option or someone would overhaul this disaster. read more

This Albertsons is outstanding, I ordered my grandsons cake and they did an excellent job I truly recommend it the girl's from the bakery are very friendly and professional read more

I have no idea why I keep coming back. It is very expensive grocery store in comparison to surrounding stores. I prefer Ralphs but Albertsons has a Chase inside so.. they do have fresh fruits and veggies, the organic section is impressive and I sometimes get sandwiches and snacks from their deli. . read more

Went in today around 6pm & it appeared to be much busier than anticipated... staffing was short. There were 5-6 lines going, and I happened to get put in Tyrell's line. That guy helped every customer in front of me with a huge smile on his face, and was so kind. I've been coming to this grocery store for years & have never felt such a warmth from cashiers. All I know is, he made me forget I'd been waiting in line for 6-10 minutes just because he was so friendly, and his smile was so contagious. Make him a cashier permanently please! read more

Joe one of the employees there at the checkout register is an amazing human being! So nice to my wife and I during this stressful time! You are lucky to have him ! read more