Parking lot is scary. Whenever the spaces are slanted you know there are going to be confused people driving down the wrong way. It's standard, nothing special. read more

Ian the store manager is 5-star. This is what a manager should be. Stands up for customers safety and kicks out the rif-raf.

Why do I need an app to get savings? Why do I need to give you my phone number to get savings? How many hoops do I have to jump through for you to give me the savings? If I don't do this or that you won't give me savings? Fuckers!! read more

Somewhat poor customer service. Workers unfriendly. They don't make you feel like a valued customer. Somewhat tacky store. Mission Viejo and Ladera Ranch much classier and excellent customer service. Above and beyond! They make you feel like a valued customer each time. I try to go to these two rather than Lake Forest if convenient. read more

This is my closest grocery store, so I am pretty much there all of the time. The staff here is always friendly and helpful, and mindful of when the lines start to get too long. They have two Redbox machines, so I order online and am in and out in a snap. My one gripe about Albertson's is their decision to ape the other chains who give the 30% discounts on wine if you buy a six pack. In reality, they just dumped their usual sale prices, jacked them up substantially, and force you to buy in bulk. Thanks but no. Now their single bottle prices are on par with liquor store prices, and simply not worth it. Special trips to Costco, Total Wine, or Bevmo are a better deal. read more

The people who work in produce are very lazy. They never stack the shelves with all the advertised items. I've even talked to them about stocking celery, and after doing it while I wait they aske me how many I want, rather than just keep the shelves stocked. And they have promised to keep their shelves stocked. They will do it for a week or two then stop again. They have an extremely lazy produce department. Go to the local Ralphs or Vons instead. They seem to be able to keep fruits and vegetables out. read more

We moved here about year and a half ago.and from the first time we walked in and met Sherri, our lives changed!!! What a wonderful human being!! So sweet and truly nice!!!She treats my kids like hers!!! Me being a business owner.Werking garage doors !!Albertsons is lucky and blessed to have her work for them!!! I personally think a raise is in order!!! Thank you Sherri read more

830am No fresh ground beef to choose from in meat section so I asked the butcher if I can get some from her, she told me no, she was busy putting other stuff into the display case. I asked her, "Really you won't help me?" she said no. WOW so I had to choose from day old(or worse) browning meat that was on clearance. Thanks for nothing Sorry to be a bother Bitch. the entire Albertsons chain has gone down hill and needs help. prices are horrible and produce and meat suck. Time to say goodbye to Albertsons. read more

Love all the cashiers.... all very nice and friendly... the deli service is like Night of the Living Dead though......have had to walk away many times for fear of missing my next birthday... read more

Always clean and friendly staff! I've been going to this Albertsons for years and I've never had a problem with any of the food or the store itself. read more

Don't go to this store. Always a line never enough cashiers and no one in management care. No wonder Ralph's is doing so well!

I've been getting my daughters cakes made at albertsons bakery in westminster for the last 4 years. The baker has always used my decorations and the cakes are not only beautiful but super yummy. We decided to have our other daughters 1st bday cake made at this location since it was closer to where we were having the party. I came in, placed the order on a Sunday and met the baker. I explained what I wanted and showed her pictures. She said she would make it, I just needed to go buy all the decorations myself. The following tuesday I drove back to the store after work and dropped off $40 in decorations. The lady that was working that night spoke little english and was struggling to understand I was droppong off stuff for a cake I already ordered, not trying to order a new cake. The next day I called and spoke to the baker on the phone and confirmed she got the bag of decorations. We spoke about what I wanted and she seemed to understand and even said she was looking forward to decorating the cake, cupcakes, and her smash cake. That Saturday I showed up to get the cake and stuff only to find not much was done and all were nearly bare. I asked where all the decorations I brought were and she brought me the bag. Nothing was even opened. The theme was twinkle twinkle little star in light pink and gold. I bought metallic spray in pink and gold, pink and gold eddible glitter dust, pink and gold candy stars (2 bags each ), pink and gold round candy balls (2 bags each) and pink and gold eddible sparkle gel pens. The only thing she opened was one bag of gold stars which she only used half the bag. I got furious and asked to speak to the baker and the same lady that hardly spoke english rolled her eyes. I grabbed the cupcakes and loaded them, came back to get the cakes only to find them talking shit about me. The baker then stated "I thought you were using the decorations for somethimg else so I didnt bother". I literally looked at her, shook my head and asked her why the hell would I drive all the way here from Tustin after work and drop all that stuff off. She just stood there looking at me then told me not to forget to pay at the register. As I was paying I asked for a manager and showed him the bag of unopened decorations and the cake. He looked shocked and told me not to pay for any of it. The lady checking me out said the baker is new and has already had other complaints. I wouldn't recommend this baker and will never use this bakery ever again! Also not only were the cucakes not decorated but they weren't filled. read more

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Overpriced, horribly long lines. Just about every grocery store in a five mile radius is better than this place

I just grabbed food off their shelves that have been expired for over 3 months. I just hope my pregnant wife doesn't get seriously ill from their carelessness. Been going here for a while. Will not be returning even if it is only across the street. Get it together Albertsons. read more

I frequently shop here as it's close to where I live. While I do appreciate the fact that the store is pretty clean, has what I need.. when I need.. I was absolutely mortified by the night shift manager/cashier on Duty. His name is David. -2 stars for this reason - I will provide as accurately as I can describe -- context: I was in the self-checkout lane and noticed the discount pricing changed on these 12oz fruit cups. It was labeled in the produce as 2 for $4 for mix-and-match fruits from 7-12 oz. Ok, so I picked out 10 total.. different varieties of 12oz fruit cups. Apparently the discount did not apply to grape cups and apple cups (found this out while I was checking out). Again note, the ad says "FRUITS" in there. As I was scanning barcodes on the self-checkout lanes, I noticed the discount wasn't getting triggered, and I attempted to void the whole transaction to cancel and go back to the produce and return the fruits. Here comes the cashier who can authorize my void request. He looks at me in the face and yells: "Why would you do that?!" Of course, I was shocked and everyone around us was staring at me. I calmly responded: "I don't know, I noticed it wasn't calculating correctly and I'll just go back and return this..." He completely ignored and me and went back to his register. I needed more help but he just took my fruit away and didn't return it to me. Long story short: David, night shift manager, avoid this guy. I made it a point to really seek out his name before I left. It's a good thing they have to wear name tags for this very reason. David is very rude and will embarrass you in front of everyone else for making an honest and simple mistake. He'll probably read this and deny this story but other customers were there to witness this. I've always had a positive experience shopping here but until this day, I'll always remember this moody and rude man who'll always haunt me whenever I do night shopping. Thanks for nothing, David, Merry Christmas. Don't believe me? - If Albertsons management wants to verify this transaction, ask David his side of the story. Here is my receipt information: Cashier: Self Checkout Date: 12/26/2016 Store: 6526 Term: 91 Oper.: 391 Trx #: 181 Timestamp: 21:30:35 Total: $69.10 I don't think there's a feasible way to contact corporate for complaints and grievances (I've worked corporate somewhere else so I know how that is), I've already submitted my survey via the receipt, so I'll just leave this here. read more

No need to bring the card anymore! Ok, maybe that's been the case for a while but I only noticed the signs. This is the first non-Hawaii grocery store where I registered for a shopper card because I always seemed to get something from an Albertson's when traveling in Las Vegas. Still have an affinity for Albertson's even though some other chains seem to have better prices overall. read more

I'm a fan of places with self checkout and this place has a few that allow for quick purchases when you have a handful of items and don't want to wait behind the person with a cart full of stuff. read more

It's true, I have bought a lot of expired items at this store lately. Usually the stuff that is in their ad at really good prices.

I shop here all the time and it is a great store. Very clean and neat. The only complaint I have it that the Deli counter sometimes takes too long. read more

The cashier barely acknowledged me and I had to tell him to push buttons on his keyboard so i could use my card to pay. Then on the way out another cashier yelled at me from across the store, "Hey stop! Did you pay for that?!" I had three items in my hand with a receipt! Last time I will come to this Albertsons. read more

I ordered a 2 tier Unicorn birthday cake for my daughter's party last Saturday at Albertons off Muirlands. So the cake was tilting to the side and the frosting with the bread was tearing off! I don't think i'll be buying any cakes from Albertsons again! Not happy! read more

I happened to be in the area so I'd thought I would stop by to pick up a few things. A guy named David who works behind the hot foods department was so rude and sarcastic. Even before he got to me, I noticed the tonality of his voice n attitudes toward the customers before me, I was so surprised that he got away with talking to customers like that. Well, I can say that from the look of how runned down this Albertsons location is, and from the low ratings n comments from unhappy customers, it probably won't be around for much longer. Especially with Ralphs and other grocery stores around, they can't survive long term with the bad services and products at their store. This has got to be the worst Albertson location I have ever been to. I will never come back to here again. read more

This review is for the Lake Forest Store on Muirlands. Went yesterday to buy scallops, they looked old. Saw Grouper and decided to buy since you don't see it much. To digress, the whole meat dept. smelled bad. Asked to buy a pound of grouper, at $22 a lb. the butcher cut me that much. Driving home my car smelled bad. I started dinner, making a tomato sauce, rice etc. when opening the fish it stunk so bad, like decaying rotted flesh. My husband's worked on fishing boats, he looked and smelled and said it's bad. Took back to Albertsons following day, when I walked in the cashier immediately knew I was returning fish. Got the manager, he never even apologized for ruining my dinner. Just acted like it happens all the time, said he has a new fish guy who should know when fish not good and smells, here's your $$, I'm going make sure they're not still selling. Not the first time has a problem with them. Last time got 6 oysters, 3 were bad. The management apparently feels they should hang on to fish until it's stinking. Won't shop here again. read more

Staff is friendly and smiling. Enjoy shopping at this location. Store is clean and organized.

I went in here at 6:30am and couldn't believe how dark it was and how most of the aisles were dimly lite.It's like the manager is trying to save electricity and that is only acceptable if they invest in green style bulbs/lighting.Not having the lights lite half power or whatever they are doing. Also the prices for yogurt have gone up to $4.19 for a single 32oz serving when they were once $3.50 for the same 32oz bottle.I asked the manager why the same product in Tustin is $3.00?She replied "Oh we just raised prices today."For one that statement is false because the yogurt was on sale(in her store) for $3.99 and it is normally $4.19 according to the display.So if anything the price had gone down that day.You'd think the manager would know when her products were on sale.Second she said that all Albertsons were the same and the price in Tustin was probably raised too.I call BS on that because why would a store raise prices on a Wednesday?Not only that,but her answers reminded me of someone who doesn't care about their customers and her tone only confirmed that in my mind. I really wanted to like this location and the other employees(like the gentleman who gave me back my dollar) are good people,but the manager is a joke.Cutting back lighting in the store and overcharging on merchandise that is a dollar cheaper in other stores apart of the chain is pretty weak.She thinks that because they are located in a rich area (Lake Forest) you can overcharge people and they won't notice.Well the economy sucks and when I do want to spoil myself I only want to buy a good product at a good price.She is a penny pincher plain and simple. If you are ever in need of Kiefer Yogurt and want a good deal in Lake Forest check out the Walmart on Irvine Center Dr and the I-5.They have it for $2.79 and $3.00 dollar for other rare flavors like Peach,Raspberry,Strawberry and Strawberry Banana.I continue to shop at the Albertsons in Tustin because it is the same price as Walmart and I like to support local business.I probably won't be coming back to this location if I can help it.My next adventure is to check out the Walmart in Foothill Ranch and see if they carry this lovely Eastern European yogurt. read more

Terrible place. Their prices are at least 20% higher than any other supermarket. Their advertising is confusing and the personnel is not friendly. read more

Used to shop there frequently. Stopped because the prices seemed higher than that of their competitors.

Agree with Jim H and Phillip W. Definite downhill slide of store especially lately. 3's a crowd is a joke, the last few times I have been there, 2 check stands open with lines weaving down the isles for 10 minutes. I mentioned this to a checker today, her response was "we opened another lane" - tone deaf. Plus they do sell expired (yes) and near expired dairy - look closely at Knudsen no fat sour cream, I saw it expired by months, mentioned it to the guy stocking one day, he laughed. Plus they have NOTHING in selection compared to other stores like Ralphs, so much so, I can't even begin a list. On positive side, the personnel are friendly as are the baggers, aside from that...not feeling it much read more

Morgyn was extremely rude & I definitely won't be shopping here ever again because of her rude attitude.

I would give this store 5 stars if it wasnt for david..me and wife have been going to this store for years..spent thousands of dollars and have never had any problems..sherry and the sarah have been great to us .almost like family..twice we have dealt with dave and twice he has been totally outta line..not sure if his trying to be racist but that is not enough to make us loose our patience..david if u read this there was once a homeless there inside ur store that we helped out..guess what?? We probably gave him more then what u make a day! Oh and by the way that hasnt been ur first time u have seen a wic coupon..as for us ...yes its our first time..sorry if ur unhappy at work....if u dont want to cashier then find a better job if u can...worse experience....TWICE!!! read more

On my way to have a quick lunch hour visiting an elderly friend, I stopped into this Albertson's to pick-up something from the bakery ... but as I kept looking and looking, it wasn't readily available. Melinda from behind the counter asked me what I wanted and, when I told her, she quickly went to work to make up a perfect "fruit tart" for 2. It was perfect, and delicious (my friend and I really enjoyed it), and I want to express my gratitude to Melinda for outstanding customer service. She was terrific - exhibited perfect professionalism and helpfulness. A wonderful addition to this store's staff. Thank you! read more

I shop at Albertsons on Muirlands and Ridge Route because they have my favorite Breyer's pint size light ice cream which is only 3 or 4 Weight Watchers points. But its the produce department that brings me back time and time again. The produce is beautifully displayed, the best prices in the neighborhood and very fresh. I shop around 6 to 7 p.m. during the week nights on my way home from work, and there is never a line. The prices are the best. read more

not my favorite albersons but its the closest one from my place. its quite small compare to the one in irvine blvd. the freezer section is very dark and look very dull. the frozen treat section didnt look so appetizing and it seems like its been sitting there for months. employees are not so nice and accommodating here. i prefer ralph but albersons does have a very good deal/sale from time to time. read more

I like the store because it has Apple Pay. Morgan and all the staff know were everything is. So much nicer than Ralphs. Ralphs does not take Apple Pay read more

Twice I picked up a ready-made salad from the deli and it was so old and gross I couldn't eat it! I called customer service the second time and the girl was really rude to me, but the store manager called and was apologetic, saying they would implement stricter monitoring of freshness. Then a week or so later I went back and got another salad -- which was also bad! The store on the whole is good; helpful associates, things easy to find, just don't buy anything from the deli!! read more

I come here often due to location and find the store adequate. The manager is very nice and timely, however one particular cashier is talkative and not always the most pleasant unless you are one of her 'regulars'. I purposely try to avoid her. read more

Before I moved here to Lake Forest, Albertsons was not the grocery store of my choice. but this particular store is filled with employees that are efficient and always a pleasure to see! the cashier, Debbie, has to be my favorite cashier, by far though! read more