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    Ralphs

    2.7 (145 reviews)
    ModerateGrocery
    Open 6:00 am - 1:00 AM (Next day)

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    Kika P.

    I was just here buying some fruit and vegetables I decided to not use self checkout this time. As I was about to place my items on the counter the cashier Vldar abruptly shouted out no self checkout and pointed to the self checkout lane, I didn't really react as he caught me off guard, and I was preoccupied as I trying to comprehend what was happening then the manager that was bagging stuff for the customer that was in-front of me said no she can stay here. So I stayed in line, as he was checking me out he was questioning me about the beets and just making a big deal of why they weren't or were in a bundle and that usually they come in a bundle. He wasn't making any effort to be helpful, it seemed he was upset he needed to do his job, the employee that was bagging my groceries Anthony made several comments to the cashier Vlad told him to stop making a big deal and to just check me out as smoothly as possible, he also said "it's like you're the grocery cop!" I just bit my tongue and smiled Anthony and decided to take the high road and not make a bigger deal out of this situation. Thank you Anthony for saying something and standing up for me! I'm usually not one to stay quiet when I feel I'm being disrespected or discriminated, but IM dealing with so much emotionally so I'm drained. The cashier was extremely rude and came off a bit racist, he was extremely helpful to the gentleman and nice to the gentleman the checked out before me that was of a lighter complexion. I only interacted with him for no more than a few minutes but I can only imagine what it's like working with him. I will definitely avoid VLAD anymore time I come to this Ralphs from here on out, atmosphere was definitely heavy and bit stressful just not the best experience. Do better Vlad!

    Shelly M.

    I usually go to albertsons for my pickup orders, but decided to try ralphs. Placing my order and picking my substitutions and paying was all really easy. And then it was all downhill from there. The time slot came when I was supposed to pick up my order. I didn't get a text or an email letting me know it was ready. I logged into my ralphs account and it looked like my order was ready despite no notifications. The cream cheese I had ordered (which was on sale - which was the whole reason I ordered from Ralphs) reflected $0 on my order, yet did NOT say out of stock, and you were still able to order more. That made no sense. Also the zucchini I ordered and had also picked a subsitition for said out of out stock. So.... was the substitution not given? This was unclear. I drove over and there was no signage directing to where the pickup parking was and the signs are so low for the pickup spaces you could easily drive right past them. Most of these spots were already taken by people just parked and not waiting for a pickup. Once I did get a pickup spot I went inside and asked for a manager. Best I got was some assistant team lead type employee who couldn't have cared less about his job or the customers. I explained that I had called and called and called and nobody answers the phone. He stared blankly and didn't care. I asked why nobody answers. We're busy, was the reply. I tried to get clarity about why I didn't get alerted about my order being ready. He blammed app developers. I asked my questions about the cream cheese and zucchini and he called up the order pickup person. Turns out my cream cheese was out of stock although the app did not show that, and the zucchini was in stock even though it claimed to be out of stock. I asked why this was not accurate when viewing my order. Again, couldn't get any answers and nobody cared. Worst of all, my ice cream was basically soup at that point as it was not kept frozen once the order was shopped. It was leaking and made a mess. I will never shop here again, in store or for pickup. The employees really show how much they don't care at all with their blank stares and lazy attitudes. Do yourself a favor and shop anywhere else.

    I was going to be charged $28 for three items that's supposed to be $16 from Ralphs they're overcharging their customers again

    I just left Ralphs on Lake Forest Drive in Lake Forest three items the girl was going to charge me $28 I knew it was too much she was charging me for three items and her manager had to come over and fix it because the computer was ringing up the wrong price is please be careful and look at your receipt and your prices that Ralph's are charging you.

    William C.

    What more can I say. This is a Ralphs. Standard supermarket. Good for almost everything that you need or can think of. Good location. Clean inside. Always have the stuff that I am looking for. Good customer service.

    Looks like it was decorated by a contestant from Nailed It

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    2 months ago

    Douglas was amazing in helping me register for a Ralphs card through the app. Super patient, polite, and a tech wiz! Thanks again!

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    Don't buy the breakfast burrito, it sucks. Eggs do not taste like egg and bacon taste like nothing . Waste of 6 bucks

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    I am soo happy that I went to Carmen to order a friends birthday CAKE SHE WAS AMAZING!!

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    Stater Bros. Markets

    Stater Bros. Markets

    (178 reviews)

    $$

    Great people. Great store. Very clean. Laid out perfectly. Always helpful and courteous…read more I just picked up a Seattle Seahawks decorated cookie for the SuperBowl and the bakery department is absolutely FANTASTIC. I have been using this store for special birthdays, events, and other family celebrations for more than 5+ years. I strongly suggest contacting the baking manager/department for your next event/party needs. I love Stater Brothers as a grocery store - but when you find good people working in the store that put in the extra effort - that makes a big difference. Check it out.

    Thank you to all the employees who work here! Everyone is so nice and helpful! But, I want to…read moregive a special shout out to the employees in the bakery and in the flower/balloon section! I believe Amanda is the name of the person who helps me every year when I do a big balloon order on my daughter's birthday! She is wonderful and so helpful. There was also someone else who was very helpful today and when I placed the order (I wish I knew her name). I order so many cakes from the bakery and they do such a wonderful job. Every May I have a big party and do 5 custom orders. It's so confusing to me, but they do a fantastic job and the cakes are always ready on time and taste so good ! I'm grateful for all of you at Stater Brothers for excellent customer service during my weekly grocery shopping as well as helping me with hosting my parties. Thank you!

    Island Pacific Seafood Market

    Island Pacific Seafood Market

    (125 reviews)

    $$

    This Filipino market has most of the veggies, meat, seafood, snacks and refrigerated filipino &…read moreasian items you may be looking for. They have free cleaning & frying for every fish they have. Vegetables all look good & they maintain it pretty clean. Inside this market there is a filipino fast food called Philz House which has many filipino dishes to choose from. Also, as you enter the market ro upur right is San Honore Bakery. Rhey make fresh pandesal (type of filipino bread) and all the filipino desserts ypu can think of.

    11/16/2025 - Around 8 PM I visited Island Pacific tonight…read morewith my parents. After finishing our groceries, we went to the food court to buy halo-halo. The cashier was surprisingly rude and unprofessional. When I ordered, he questioned why I was buying halo-halo on a cold night and even asked if I was "from Antarctica." I honestly thought he was joking at first, but he continued making comments--even saying I would "for sure get a cough in the morning"--and still questioned my order as if I wasn't allowed to buy halo-halo at all. His voice was loud enough that another customer started laughing. My mom, who is very kind and usually lets things go, even noticed how disrespectful he was. His comments were unnecessary, offensive, and completely uncalled for. If customers aren't supposed to order halo-halo in cold weather, then why sell it? I chose not to argue back because I didn't want to be disrespectful in front of my parents, and he was an older man. But "uncle," please change your attitude. There is no reason to shame customers for what they choose to order. This is the first time I've ever written a negative review.

    Ralphs - grocery - Updated May 2026

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