Let me start with the positives- I really like the pharmacy staff. They will really try to help you and often fill your prescription while you wait! The floral department looks and smells amazing! The negatives- the middle aged manager is horrible! I actually walked out leaving a basket of groceries behind when he was checking me out. He goes out of his way to make things difficult! I was buying detergent to donate and first he told me only 4 products per day which was fine. Then he said the other products were included in the 4 products a day and then he said only 1 coupon could be used on all of them. When I told him that was not what the coupon said he stated,"'Maam I am only following the letter of the law!" Because you know he is the grocery store police! I drove a few miles to a different Albertsons and bought all the items there, more than 4 and used coupons! I won't shop there anymore. My suggestion go to the other Albertsons or Gelsens down the street. read more

This place is great. I go there a few times a week to stock up on lean meals. Everything is well organized and clean. People there are great. Nice place for grocery shopping. read more

I love love love my Albertsons!! Everyone is helpful and friendly and there are several cashiers who remember their customers and are friendly to their kids. Wonderful produce and bakery section! Even though they hire young kids, they always seem to have a great attitude. I recently went and shopped while wearing my 2 month old baby in a sling and was having a hard time unloading my groceries. The cashier next to my line offered to unload everything for me onto the conveyer belt and also insisted on letting the bagger help me out to the car when I initially had said no. Their policy of opening a lane when there are more then 3 people in line is also amazing! They stay true to this policy and I have never had to wait in long lines, even on major holidays doing last minute shopping! read more

The best grocery store I've been to in the area. I just loved to this part of mission. I went to pavilions the first night, had the worst experience ever. Then Gelson's and I didn't realize how unbelievably expensive it was. And then Albertsons and I finally found a winner! I have a 2 month old and during those two months I've found about maybe 10 times to go shopping for groceries. Each time it's so hard because I have to use the stroller as he can't hold his head up to sit in the kids seat in the carts. So I'm stuck with using a tiny stroller with hooks on the side and giant ikea bags. It's so hard and I'm clearly struggling. This is the only store I've been to that has offered to help me go to my car. The cashier was so sweet, she had two baggers help me. I even forgot some things and the girl ran to get it for me and then walked me out. I was a bagger for my first job and I remember asking EVERYONE if they needed help. And I could tell sometimes it made the persons day. And now the favor was finally given back to me and It definitely made my day! I will definitely be going back to this location. They have a great selection of food and the best customer service! When you are a new Mom the smallest offerings of help make your day so much easier! I wish I knew the employees names that helped me but I didn't get them:( the cashier was a woman and there were two young girls, less than 21 I would say. So if you are their manager reading this, know that they did a great thing today! read more

Great supermarket! I come here all the time. The staff is nice. the place is always clean. And there is so much to choose from.

I love my Ladera Ranch Albertson's Store! The store is close to home, always well stocked, and the staff is exceptional. They know my wife and I by our first names and it just seems like a fun place to shop. We have been going there since 2005. Parking is easy and checkouts always fast (I generally use self-service). The extra services are amazing, Sushi Chef is a nice touch, Bakery and hot food items always fresh and a delight. I have a special relationship with the lottery machine ;o) This is a great example on how a business should be run! Way to go Phil and team! Dr. Larry Webb, MBA, Century 21 Award - Fine Homes & Estates - Ladera Ranch read more

love this store. sooooo clean and well laid out. nice flow and the staff is great. friendly, great meat variety in the deli and in the butcher area. Huge variety of products and goods. Small section upon entering of home decor and multi colored glassware and vases. Small pharmacy and customer service area...like this joint. I frequent often, even with long lines, like on 3rd of July :) the service was fast and professional. Great location. Great experiences, every time! read more

Usually my favorite store b UT today only 2 registers open and lines down the isle! Leaving cart and going home!

Leonard by far is the best thing to happen to this grocery store. He makes my shopping experience beyond enjoyable. I look forward to going to his line every time I come into this grocery storeZ his amazing humor and great personality makes every experience here a great one! Thanks sir you are the real MVP! read more

This is more of a rating for a specific employee. My fiancé and I love shopping here and purposely wait in Leos line when he is working. He always goes out of his way to make us feel welcomed and remembered. The world could use more people like him and makes shopping here an overall better experience. He is awesome! read more

I love this Albertsons.. Everyone is sincerely helpful and never in a bad mood. Having a Starbucks inside is a bonus feature. All the girls at Starbucks are amazing. read more

Just an average neighborhood Albertson's store. The location is pretty clean and while I don't have much issue with their merchandise selection and availability, their service is severely lacking. To be fair, I have had on several occasion pleasant experience with friendly cashiers/baggers here, but things usually fall apart pretty bad at night time (After dinner shopping rush around 7:30pm). This is when all the 12 year olds come to work and yap away among themselves without properly engaging customers. For example, when 2 cash stands are open, it is pretty typical that a cashier on stand 1 will be talking about personal things to cashier 2 with other 2 baggers and 1 cart fetcher are all standing around listening and laughing.... all while you are literally standing in the middle of their conversation ring. Cashier would not greet or even make eye contacts with you. There were several times when the cashier was done scanning my items and didn't say anything, so I was standing there thinking the register was still processing, We all have had our first afterschool job at one point so I understand it is tempting to talk to fellow coworkers in your age group, but the management should really do a better job instilling customer service value in these younguns. read more

I wish I could give the store 5 stars and an employee one star. Overall, I love this store. Yes, it's always busy but things are well stocked and the store is always organized. Today I went to the store (as I do 2-3 times a week) and had one of the worst displays of customer service I have ever seen. Leonard, the elderly checker, needs to be re-assigned. I waited in line today for 21 minutes. Both lines to either side of me both ran twice through, and I was still in line. Why? Because Leonard has no respect for people's time. I waited while he told the woman 2 people in front of me all about the sweater he wants to buy. Then I waited some more while he stood and told the woman in front of me how dry his hands were, what type of lotion he uses, etc etc etc. He does not know any of the produce codes so he needs to look every. Single. One. Up. When it was finally my turn and I commented to Leonard that his line was taking much longer than the others, he raised his voice and became angry. He said "you need to be patient, this isn't gonna be fast." Then he started throwing my food items onto the bagging stand. I kindly asked him not to throw my food as I didn't want all my produce bruised. Unfortunately for myself, and I assume many other, the grocery store is not a leisure activity. I do not have endless hours in my day to spend at the grocery store. I also don't need to be verbally assaulted by an elderly checker. Albertsons management- please find a slower, less busy store for this employee or this customer will be finding a different grocery store- one that respects my valuable time. read more

Great quality great service great selection. Too bad I have to drive an extra few miles but it's worth the distance thing going to a pavilion read more

Pharmacy is so helpful!! They lady that works there makes you feel like a friend!! Thank you after a hard day!!

Since this is the closest store from my job, I shop here almost everyday to get some fresh veggies and fruits. Staff are always helpful and courteous. Excellent service!!! One thing tho, they have Starbucks inside the store and the Baristas could use some smiles! Just sayin'. read more

Love this store, I just wish they had a bigger selection of Organic produce and cheaper prices on beer. $17.99 for a 12 pack of Stella?? That's ok. I'll go to Wholesome Choice where I have gotten it for $12 sometimes. read more

I have always been a loyal customer to Albertsons, and will always appreciate the kind employees they have within the store. I have never had a problem with this particular location until today. My family and I are volenteers at our local church, and they are raising money for their annual trip to Haiti, where they are helping to build orphanages and help families in need. We decided to hold a bake sale to help raise the money, and where better to set up than your local grocery store?! I didn't think there would be any problem considering I always see Girl Scout troops and other fundraisers selling inexpensive treats outside of the exits/entrances. We were having so much fun selling our treats. Employees were buying them, and other customers would buy some on their way in or out of the store. It was all fun in games until someone working there came out (I'm not sure if they were the manager) and starting yelling at us. I am not exaggerating when I use the word "yell". I completely understand if we were not allowed to stand out in front of the store, but where was the need for the loud, angry voices? So not only did we get kicked off of the property, but this man went out of his way to walk all throughout the shopping center to tell the other shop owners to keep an eye out for us. All of our intensions were pure and for the greater good of the world. I guess that's less important than "being a minor while fundraising on a retail property" This is the only negative encounter I have had in this store, but it will be one to remember. read more

i'm writing this review with one star in hopes of bringing attention to such poor customer service by the deli dept. early saturday morning and not another person needing service but myself...older hisoanic guy with a moustache is cutting huge piles of meat and bagging it...he looked right at me while weighing the meat, didnt say a word and turned his back to me...went about cutting more meat...again looked at me from two feet away and weighed the meat...finally asked what i wanted and i told him "eight" slices of swiss...never said a word back, didnt show me the slice for approval (which almost everyone else does) and while i was looking at my shopping list...he just dropped my bag on the counter, didnt say a word...much less thank you...turned his back on me and went back to cutting meat...when i looked up and saw a bag just sitting there and him back at the meart cutter i asked "oh is this my cheese?" and he said "yes"...horrible customer serivice...hated dealing with such a grump first thing in the morning...and of course when i got home there wasnt eight slices there were only seven! on the flip side a super nice produce guy carried in my watermelons as they were outside the store...and when i checked out i had "joy" whether that is her real name or not...she certainly lived up to it...she was happy, friendly and efficient...so the review really should be maybe mid point and wish i could do two different reviews..giving priduce and checkout an A+ but grumpy ruined my ,orning shopping at albertsons...and thats why we so love trader joes!!!!!. read more