I want to reach out to ALBERTSONS, and Management. Specifically, JEFF. I went to the store with my partner, and we shopped together for food. Each row was mostly fully stocked, EVEN ON A BUSY SUNDAY MORNING!!! When we couldn't find what we wanted, we asked. Usually, the staff found it in the back. I think that there was only one thing that we couldn't find. Finally, we had some special check out issues, CRUZ, was very helpful, and accommodating. EVERYONE WHO WORKED THERE WAS SO NICE, helpful. In addition, the store was bright, almost white and clean. AND COOL!!! read more

Albertsons - I want to thank everyone, especially GM ROD, for the FOUR TICKETS WITH PARKING to the SD COUNTY FAIR!!! - Grocery Near Me - La Mesa, California

Called to see if the hours were affected by MLK day, since it says on Yelp hours may be affected and my partner needed medicine. The girl who answered at 8:02 am was so rude and hung up on me immediately after laughing at me and acting like I was the dumbest person to ask this question. read more

My kid and his dad got ripped off for chicken drums at the bakery. They are overpriced and under delivered. Super small no meat on them and just pure rip off and then they try to sell you some other ones for 599 but even though all it is is no chicken just fried and fried and fried rip off. read more

Not a bad Albertsons. Large enough and with pretty fair prices overall for the families. Good people although it took them FOREVER to get to the liquor cabinet. They really are protective of their alcohol. This isn't the prohibition era! Still, lots of goodies here. read more

This store sucks. You can't even walk in without setting off an alarm. The staff just laughs as if you're the moron. The self checkout assumes you're stealing and locks up all the time. Your customers are not thieves read more

Store is nice, clean, great fresh selection but there are homeless people all over the entrance. If you don't want to deal with that drive a few more minutes. read more

I placed 2 pickup orders this week and each time i ordered a head of lettuce and both times got cabbage! Please show the difference to the employees because seems like they don't know the difference read more

Albertsons - Showing the difference - Grocery Near Me - La Mesa, California

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The pharmacy department is the best! Incredibly knowledgeable and helpful. It's the only reason I come here. Superb staff. The rest of the store is not well run. I have no idea why the manager decided that weekend days are ideal restocking days but it means that the shelves are either empty or blocked by merchants with huge loads trying to stock. So they advertise stuff on sale but when you go there to buy the it there's none on the shelf. Every freaking weekend. It's beyond annoying verging on false advertising read more

I have always liked this Albertsons, they carry a wider variety of things than a lot of markets and the produce department I think is especially good. but something has changed. I won't go into all the details but I tried to do a return yesterday and at every point I got an annoyed and uncooperative attitude. I was lied to and when I got the refund, they did not give me the full refund and did not offer a receipt . That was a red flag for me so I asked for a refund receipt. Later I found the discrepancy. There's some bad vibes going on there. I don't know what it's about but I think they need to fix it. read more

I love the store and it is out of my way, but I do love to shop here. It's big a lot of variety and the employees would not help me at checkout with my digital code coupon. I normally shop at the Campos store. That store is amazing. The employees are amazing and they help me with my digital code Coupons because it doesn't always work. The Wi-Fi doesn't always work. This Albertsons told me to go outside step outside and clip my Coupons or do them at home. I said I don't grocery shop at home. I go to the grocery store to buy food. What the heck asking me to step outside besides the fact that it's raining and I have to leave and come back it's the craziest thing I've ever heard. I can't believe they did that to me. Needless to say I did not step outside in the rain. I just bought my groceries and left. I'm very disappointed. read more

Once again this store is very poorly stocked. They had no regular size Knudsen cottage cheese anywhere and they had no McCafe. These are just a couple of items that weren't available. The only reason for shopping here today is I was picking up a prescription for my wife otherwise I would be somewhere else that's bound to be better stocked. Always find it interesting that they want more pay which gets passed on to the public but so many times things are not stocked and other times not even having items in their ads. read more

I've only been to this Albertsons a couple of times over the years. Today I was sorry I even went in here. I had looked online for eggnog because sometimes stores carry it over easter. They just call it Easter eggnog. Since I love eggnog I was happy when I saw online that Vons and Safeway both carried a Lucerne brand of eggnog for a reasonable price. I went to this location first and after walking all over the store and not finding any I just wanted to find out if maybe they were out of it or what. I asked the one employee, didn't get her name, if there was any chance they had any and she said oh eggnog is seasonal. We sold out of that in February and I said well this is one that they call Easter eggnog and they have it sometimes at Easter and online it said the Lucerne brand was available here. She looked at me like I didn't know what I was talking about and said Vons and Albertsons don't carry eggnog. I should have pulled out to add and showed it to her but I didn't. But I did have one parting shot when I said, well it says they do online. She fired something back at me but I didn't hear what she said and didn't feel like turning around to confront her. Whatever happened to the customer has always right? I knew what I was talking about. She was the one that was ignorant of the facts. And whatever happened to customer service for you say let me look online and see what I can find? She could have cared less. She was too busy bantering around with her buddies to be bothered by a potential customer. I ended up leaving without buying anything. Compare this attitude to the friendly employee I encountered when I went to Michael's next who was super helpful and even looked online to try and help me find what I was looking for. read more

Nice location, not so different than other stores, workers are nice and polite. Clean and welcoming read more

What a sorry Albertsons! Went to pick up some grocery items. Poorly stock shelves rotten fruit and vegetables. Worst part is the rude employees in the evening hours! Poorly trained staff with rude attitudes! Just do your job put a smile on your face and be happy. read more

This Albertsons location is great! Shout out to the deli team with their excellent customer service. Food is always fresh. It's clean and organized. Just the kind of store we need in La Mesa! read more

They lady from the deli section was very rude, I was waiting patiently for the employee who was working at the bakery because he seemed busy, in no way did I show that I was impatient all of a sudden she tells me "you can say hey I need your help, or something he's not going to know if you need anything if you just stand there." I told her that he seemed busy and that eventually I was going to ask for help, the whole situation was ridiculous, I don't understand why she wasn't minding her business. This really made me upset because of her tone and it was very unnecessary. Even another customer heard her and looked at me and shrugged because she was surprised to the way she spoke to me too. I would understand if I would make impatient body posture, or if I was being rude then yes her comment was definitely necessary but I was literally minding my business waiting for him to come to me because he seemed busy and if he didn't come to me in a minute or two, then I would say, can you please help me? It was just so unnecessary and she really needs to mind her business and not that I want anyone's job to be at risk because I understand we all have our days but literally all she had to do was mind her business and not make the unnecessary comment so I actually took my business elsewhere because I didn't like the way she talked to me. So if you go to the deli heads up lol she might give you an attitude or tone if you don't tell her what you want quickly ‍ -Maria read more

Customer service at DELI department today was horrible. First lady couldn't either hear me or understand what I wanted so I had to speak louder and some other lady told me I didn't need to yell which I mentioned I wasn't she clearly couldn't hear me and was confused, but she still wanted to have a attitude, and insisted I was yelling so I told her to forget it and as I walked away she continued to speak at me about I made her cut and waste the deli meat . Unacceptable behavior due to the fact I never raised my voice at her I just wasn't going to engage with her and her attitude. Saddens me since am a loyal customer for years and never had an issue until now. She could really take lessons from the gentleman who usually there, he is always so awesome. read more

Must be a horrible place to work. Nobody is ever smiling! Deli always only has 1 person helping all customers, so takes a long time. read more

Every time we come here, there are 3-5 sometimes even more CLIPPED coupons I place on my app and they're not on there. It's listed full price. I contacted Albertsons and they claim I didn't clip but would credit me the $8 or close that on my app. They never added that credit. But I urge customers to look at their receipts. After the latest error of over $10 we will no longer shop at the Fletcher Parkway store read more

Terrible curbside pickup. They don't answer the phone and make you go into the store anyways. What is the point of curbside pickup and if have to go into the store. read more

We ordered a cake today, two of us on the phone ordering a chocolate cake with chocolate Buttercream frosting and filling. what color flowers? Chocolate buttercream, everything chocolate buttercream. I'm saying a brown cake. Dude brings home a cake with chocolate frosting with flowers and bright green leaves. Does anyone listen anymore? Dude said in her defense, she was young. read more

The cashier Jiscella is the worse cashier ever! She heavier tossed my groceries in the bag. If you don't want to be there then quit your job or call in sick. And the bag was super heavy for me. Whatever happened to helping load it in the cart for the customer. It's not like the store was super busy because it wasn't. read more

Please improve your service and make sure your cashier is considering other customers that are in line waiting to pay for their groceries. Earlier today, cashier named Ruth was handling a customer with a bunch of groceries, I get that it'll take a long time to scan everything and put it in the bag. But no, this was more than long, this cashier(Ruth) had a conversation for about 5-10 minutes with the customer ahead of me. I only had a few items and couldn't use the self checkout because I have alcohol. Also, there was no bagger for awhile, so there's that. Wish I could give a review less than 1 star, but nope. Y'all have a good day and hope y'all train the employees a little bit better in the later future. read more

We have over a dozen places within an easy drive to buy groceries. We frequent four for various reasons but this one is a mainstay. The primary reason is the excellent quality and extensive selection of products. We are enrolled in their membership discount program and check the "for U member" coupons online for additional savings. We gather mostly stapes starting with a selection of fresh produce and salad kits. Then move around the store perimeter, bakery, meats and dairy. Finally we gather the few remaining items needed from the isles and freezer sections. Either with self-check or traditional checker, they always offer friendly helpful assistance including bagging and help to the car if needed. We especially appreciate the clear signage and well-stocked shelves and availability of the helpful staff. read more

Albertsons - Friendly staff, well stocked quality food. - Grocery Near Me - La Mesa, California

Once again Alissa rocks the casbah she rules the universe and makes it once again the very best shopping experience period not Vons down the road give Alissa the crown she's the queen of the ring our people's champ read more

12/19/21, Sunday, 7:40am - 7:50am: Harassed by Rod, store manager. I told him that my water is constantly poisoned despite lock changes, hacked surveillance cameras, contaminated water filters, multiple reports to La Mesa PD and Sheriffs Dept, etc. He responded by following me to AISLE 7, laughing and yelling, "I won't sell you the water!" REQUESTED name and number of their district manager, cashier states they are unable to give that info. Anyone have any suggestions so I can get the word out, please message me. Thanks in advance! read more

Albertsons - 12/19/21, Sun, 7:51am - Receipt of Albertson's purchase in La Mesa, CA, while Rod the Harasser was on duty - Grocery Near Me - La Mesa, California

I tried coming here for some lobster tails. I waited at the meat dept counter for 15 minutes. I tried to ask the deli dept to call someone, but no one came. Upon Check out, one of the managers checked out my groceries. I asked for a meat dept clerk to get what I needed, but the manager shrugged and ignored my requests. He attempted to have the meat rep call his phone but when he didn't call, no attempt to solve the problem was made. Poor customer service, I can not recommend this place. read more

I don't know what to say and where to complain because of the garbage that they sell I want to know there is manager or someone from health department check the chicken breast they put in the plate and sell it to people and pay $15 for two pieces one of the pieces was all injected with blood so it's go to the garbage plus make us gross it out I don't know what we eat? This is unhealthy look at the picture read more

Albertsons - Grocery Near Me - La Mesa, California

I used to come to this store for many years. The staff are always respectful and friendly. Unfortunately today I was very disappointed with this young brunette lady with glasses and ponytail I rang at the bell for customer service at the liquor department no one showed up and I repressed again after a while this young lady showed up angry and frustrated by saying that we heard you and notifying me that I called many times. She was rude with a boorish attitude. She made me feel guilty, She could say" thank you for your patience" or "sorry for the wait" with a smile. She really needs to learn how to communicate with customers. read more

This is for the bakery. Silvia and the tall boy with glasses who work in the bakery. I've been going here for bday cakes for 11 years. With the girls who have worked there the same time 11+ years it's never been a problem to write happy "number" (happy 11th, happy 21st etc..) regardless of size. Twice now this newer crew has refused to write on the cake I'm buying from the bakery. This time I bought icing myself and wrote it myself, it fit no problem. My penmanship isn't so nice and that's why I wanted a "pro" to write on it for me. I'm extremely disappointed in the customer service I have received from this bakery. Enough so to write a bad review. read more

Albertsons - a chocolate cake decorated with colorful icing - Grocery Near Me - La Mesa, California

The service was GREAT! The lady at the deli helped me with some potato salad and was very friendly! She really treated me like a valuable customer and was engaging. The store was cleans and I was able to get in and out in minutes just in time to make it back to work. I'll definitely continue to come to this store with great service! Thank you!! read more

Decent store, that I had been going to recently because it is less busier than other supermarkets... Might have figured out why. Bought some crab legs as a treat, made them that night and within hours have a really bad reaction that lasted for days. Never had any issues before we seafood. Will not be going back there again for anything in the meat and seafood section. read more

My earlier review was partly comparing Albertsons to Target...I feel that Albertsons is pulling ahead of Target for groceries in both variety and somewhat in cost. Just make sure you look at Albertsons' own brands for lower prices. Also, and retailers don't often mention this - but their own store brands are not manufactured by them. They just purchase the same product from a company that makes it for better-known brands. They just hide this for the benefit of the parties involved. Meaning: buying the store brand often means the same quality as the famous brands. Don't pay for the brand. Pay for the quality. read more

I really like Albertsons they have everything you're looking for. I would recommend it to everyone in the world you must shop there.

These guys 100% have been heroes throughout the pandemic. Plus, every single time I go, they have some rare, hard to find item like Lysol, TP, hand sanitizer, etc. Thank you guys for being so reliable and awesome during this awful time that we have been going through. Much love! #lamesastrong read more

Very nice clean and friendly employees clean store very helpful everybody knows everything about the story including myself which I work at the store the store manager is a great store manager he's always out on the floor and helping others out. The store manager helps everywhere in the store read more

This is a very nice Albertsons. I came by to pick up some of their hot wings from their deli department. I was surprised how much they gone up over the years. They cost $4.99 now, and I remember paying only $2.99 per pounds a few years back. Nevertheless, the wing are still great. This time around they were extra plump. ( http://www.yelp.com/biz_photos/eWlAEyn9gAj-z0lonIlpEA?select=jPwcdJTTY2Utl3VdIztMBA) The breading was nice and crunchy, but best of all, it has a nice spice to it. I think they add their special spicy seasoning right into the flour mix. Even, at $4.99 today, I still enjoyed them. I got to keep a look out for when they go on sale. The service was great and the girls behind the deli counter were funny. The place was very clean and organized. Try hot wings here........ read more

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As a member of the lgbtqia+ community I usually use the men's bathroom to not cause any problems. But the men's bathroom here is broken and it was an emergency. And the manager Ken and the young girl who works at the self checkout line refused to let me use my gender's bathroom for no reason. I have shopped here for months and I have been treated so poorly today I will be shopping at Trader Joe's and Ralph's from now on I will also be contacting corporate about Ken's terrible customer service. read more

Everything you need and easy parking! This small grocery store is conveniently located near the exit and on ramp of Amaya Drive off the 125. The entrance is only accessible from one side of the intersection due to its location alongside the highway, but that hasn't ever been a problem. Getting in and out of this store is quick and easy with friendly checkers. Selection here is good and promotions are plentiful. With all of the Albertsons that have closed over the years I am glad this one remains. read more

I have lived in the area, nearly consistently, for over 20 years, and have shopped here for most of that time. Recently there is a wave of new or borrowed-from-another-store staff. In the span of only a few months, the customer service here went from 4.9 stars to zero. Yesterday I used the self checkout (because for less than 10 items, I wasn't going to wait in the lines!) and one of the items was so light in weight the register didn't recognize that I had placed the item in the bag. The screen had an error message, to which I called over an employee 'Alvin'. The screen error message went away right around the time he came over (which always happens, am I right?) and I said "Oh, nevermind - I guess it just wanted me to call you over!". To which he rolled his eyes and said "It's because you're supposed to scan it before putting it in the bag". I responded "Oh, I did scan it. The error was because the weight of the item wasn't registering on the scale." Alvin replied "That doesn't mean call me over." I said "Wow, you were very helpful, thanks, Alvin". The lady checking out next to me said "He's always like that!" Now, if you're the staff member in charge of monitoring the self-checkout registers, aren't you the person in charge of making sure the errors are cleared, also?!? I was furious with this man and how rude he was. So of course I felt the big "K" come out of me, and asked customer service if I could speak to the manager. Rob came out of the office. And asked how he could help me. As I explained how loyal I had been to the store, how the staff is familiar with me and my family, how my son always asks for the stickers at the checkout, and that I had come to feel comfortable and welcome. Then I explained that in the years I had been shopping at this store never had I come across anyone as rude and disrespectful as Alvin. I explained what had happened, and Rob said "Hm. I have to get his side of the story. It might be just that he wasn't responding in the same friendly manner you're used to." This, of course, sounded like an excuse to me. So I spoke louder and continued to repeat myself until Rob stopped making excuses for Alvin's unacceptable behavior and agreed that customer service doesn't necessarily mean joking, laughing, smiling - but it DOES require speaking to people with kindness and respect. Alvin clearly wasn't raised the same way I was, and therefore maybe needs to take a class or two in the employee break room before being allowed to interact with customers. After all, it's called "CUSTOMER Service" for a reason. I'm not here for you, Alvin. You're here for me. Next complaint is that the produce quality sucks lately. For example, I bought Blackberries last week, brought them home, placed them in fridge. 2 hours later took them out to wash them to prepare my lunch for the next day - only to discover that 3/4 of the package had mold growing on it underneath the top few berries. *I'm allergic to mold - throat closing, puffing eye, drop dead kind of allergic - so you can imagine how pleasing it is to have to throw away at least 1 or 2 $5+ items every week because the store has no system of quality control lately. The only reason for the 2 stars I gave the store is because of the staff that have been there for YEARS and have become familiar with me and my family and ask how my son and husband are when I go in without them. I used to LOVE this store. Now I despise going, and that's in large part because of Alvin. read more