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    Grocery Outlet

    4.4 (14 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 months ago

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    Ask the Community - Grocery Outlet

    Review Highlights - Grocery Outlet

    The employees are always kind and helpful, which makes the experience even better.

    Mentioned in 2 reviews

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    Smart & Final Extra!

    Smart & Final Extra!

    2.9(62 reviews)
    2.3 mi
    $$

    Smart & Final is not my favorite store to shop in. However, when I was in on a Saturday morning, I…read morereceived exceptional customer service. My apologies for not catching the man's name. I needed some mini pretzels. Lots of them - eight bags. The shelf was nearly empty, only three bags remained. I spotted a large box on top of the shelf with a label that indicated it might contain what I was looking for. I spotted an employee starting to restock the frozen food aisle. I asked him if he could get the box down for me. He said that he'd be right back. He returned with a ladder on wheels and retrieved the box for me. Sure enough it contained exactly what I was looking for. After I grabbed my five bags of pretzels, I thanked the employee. I also apologized for pulling him away from what he was doing. He said, "You're welcome. No worries, it's part of my job". It was really refreshing. He didn't piss and moan about having to do something else. ANo attitude, no eye roll or sneer or smirk. He happily obliged. If only the S&F inventory was as good as the customer service. Their spice selection is terrible. Multiple brands of more commonly used spices, but not any dill weed of any kind. The dog food aisle left a lot to be desired also. Not a lot of variety and what they did have was pretty expensive. I was able to get dog food and dill weed at Food 4 Less. To sum up: While Food 4 Less is superior in the spice and dog food aisles, Smart & Final excels in pretzels!

    I was just in Smart and final and this is the weirdest situation ever so the cashier had no bags in…read moreher line. However, the cashier directly across from her had a couple bags paper bags and I had a lot of groceries and needed a bag so my cashier asked her if she could get a bag and she would not give her a bag for me because she said she only had four left. I'm really confused like did I have to grab all my stuff and go in her line to get a bag there's some serious customer service issues going on here and obviously there's employee issues because I've never experienced this before you can tell It was very awkward. There wasn't even any bags I could purchase today. But employees shouldn't be working together if they're not getting along and not only that as a shouldn't be working in public if they can't even provide service, it's just strange. Bring your own bags everyone because if there's a couple left, they won't let you have them.

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    Grocery Outlet - grocery - Updated May 2026

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