Jesus my tow truck driver was very very helpful. On time, great service and very professional . Big thank you to Albertos Towing and again a big thank you to Jesus who came out and took care of me getting me to my destination safely . read more

Great work fast and reliable, would highly recommend an use again. Give these guys a call when you need a tow.

On Tuesday night (6 October 2020), my car broke down on my way home. I was less than 5 miles from home and was stranded on the shoulder of the freeway in a dangerous situation. I called my insurance company and requested road side assistance. Alberto's Towing responded to the call. The driver had some difficulties finding me, but I expected that as I was in an unusual location. While I was waiting, two separate State Police Officers stopped to check on me. The officers told me that I would not be able to leave the vehicle or walk off the freeway for safety issues. The driver for Alberto's was quick, friendly, and professional. He went out of his way to ensure I was safe and my vehicle was properly towed to my residence. I would absolutely, 100% recommend Alberto's for any emergency vehicle situation. read more

I recently left my keys in my car and Ihab was very quick and helpful in resolving the issue!

Jesus was a true professional- he came on-time, was able to identify the issue I was having quickly (when no one else could figure it out), was highly efficient and truly cared about resolving my car troubles. His customer care and polite mannerisms have led me to conclude that if I ever should have another problem to immediately call Alberto's towing for help. I hope there are more people out there with a keen eye to customer satisfaction like Jesus. Thank you and thank you for making my holidays less stressful! read more

Had some car troubles along my trip to the inland empire, I'm glad I called Alberto's towing. Answered right away and dispatched Jose right away. Very professional and careful with loading up my pickup. Thanks again for the help! read more

Thank you John for helping out at such short notice and late at night. Nice guy and helpful.

Excellent Service provided from start to finish! My Car failed on the freeway Around 11pm and My Insurance called Alberto to come help move my car. I was given an ETA of 1 Hr which was expected. Alberto personally called me to ask exactly where I was to minimize delay. He was there within 35 minutes! It's really nice to see young people with hard working mentality and excellent customer service. read more

I got a quote for $75 after providing pickup and drop off addresses etc. I was told to call in to confirm time. When I called, my $75 quote turned into a $280 quote. After some research, $280 seems to be the going rate, but I am not a fan of doing business that way. Just be honest with me up front instead of trying to bait me with a $75 quote. read more

Needed a late tow for my lowered car and didn't hesitate to come out and help . Made sure my car was lifted without damage and was quick with his arrival. Jerry was very helpful. Thank you . read more

Jerry Martinez was awesome. My electric car was at 0% and we struggled to find a charging station he could drop me off at since they were all in garages and his truck did not fit. He made sure he dropped me off at one station that my car could make it to safely. He stayed and made sure my car made it to the station. 10/10. Thanks for making sure I was safe and helping me get to my date on time! read more

On time. Andres was very courteous. Nice equipment. I would definitely use Alberto's towing again. You will definitely be in good hands.

Great service! Alberto was fast, friendly, and efficient. He arrived to the pickup location quickly and communicated effectively. He was considerate towards the car and customer's time. He also had a positive attitude despite these troubling times. read more

I crashed my car and they picked me up really fast it didn't take long they where very nice and professional i truly recommend this towing company to anybody they help me out when i needed it the most thanks so much!!Andress!!! read more

If you were stranded on a deserted island with albertos towing as your only option to survive, you would end up dying. Their main operator that picks up the phone is rude and short when he answers the phone. He initially gave me an ETA of 90 min. His tow truck showed up to the site 4 hours later. He unapologatically hung up the phone in my face when i called for an update on the tow. STAY AWAY FROM THESE PEOPLE, EXTREMELY TOXIC AND USELESS. read more

Gave the best price and was friendly/courteous on the phone, but told me an hour wait and never showed up. I waited another hour and texted him for an ETA. He called me back and said someone will be there in an hour again. I ended up waiting a total of 3 hours with no one showing up. I ended up calling a different tow company who matched his price and came within 15 minutes. Seems like they draw you in with a low price and being a sponsored result on Yelp. But like with any business that focuses on volume, they over-promise and under-deliver. read more

Super easy to coordinate a tow from my house to my mechanic. Pricing was extremely competitive. Tow truck driver was super friendly and easygoing -- made the ride with him to the mechanic pretty comfortable. Overall very pleased with the service. read more

Had a flat tire with no spare and needed a tow. Called Alberto's Towing and they came through in 30 mins!! Enoc helped me out and was very professional and courteous. Would definitely recommend them!! Can't go wrong! read more

I didn't get to use the yelp deal and I wasn't really given a good explanation as to why not but the driver was awesome.

Albertos towing went above and beyond to help me out when I was stranded for over 4 hours (thanks alot AAA) canceled them the next day. Jesus showed up in the time he told me. Even went to change to a flat bed rig for my diesel truck. Battery was dead due to hazards being on for 4 hours. Truck wouldn't go into N he tried to slip linkage due to fuel flow during auxillary with key in, so had decided to just jump it. Limited fuel spill, got it in N and had it on flatbed trailer in 10 mins. Even during transit stopped 2x to check straps since truck barely fit and was heavy. He took extra care; was courteous and cautious. He delivered truck to the dealer and settled up payment when truck was on ground with zero issues and was gone all in about 50 minutes total from pick up to drop off. Perfect service and professionalism and prompt, will definetly recomend and use again. Highly satisfied. Thx albertos read more

I called like 4 different tow truck places. I owe. A nv2500 vanhouseandnineof them could help. Al ertos towing did it no problem.

I can't thank you enough to Pete who came to tow my car. He was very helpful and professional in all aspects. Great service!!!

The driver was very knowledgeable and took extra care with my SLK. He was polite, wore a mask and he made payment transaction easy. Dispatcher was polite. Towing equipment was a picture. read more

Best tow company ever! Pete was so sweet and took care of my flat tire right away! Definitely recommend!

Jose got here in less than 10 min from the time I called , the price was really good , he was really professional I'm glad I called this company high customer service thanks alot jose!! read more

This guys saved me so much money and stress. I have an old rusted long bed in my garage. The clearance is real low and AAA could not get anyone to help. I then went on an expedition looking for a tow truck that was either low profile and could fit or someone that had equipment to push it out. The rear wheels were complete locked so it was no easy task. 14 tow truck companies would not do it. Guys came by and left literally left rushing out. Alberto's was the only one that actually said he would do it and text me when he was on the road. The price was reasonable and man, both the owner's son and one of the employees went above and beyond. They even have me a very detailed involve so that I could seek reimbursement from AAA. Others wanted to charge ridiculous amounts of cash for a job that took Alberto's 1 hour. They are the pros and the only tow truck drives I want to use if I'm in car trouble. Thanks guys! read more

Unfortunately I got into a big accident and the driver sped off. CHP offered towing but I said I'll use my Geico coverage. Geico picked a local company which is Albertos Towing and I'm glad because I like to support local businesses. The driver or dispatch was honest and sincere with ETA and services. They called me as a courteous about 2 times and confirmed my location. I thought that was very cool. Upon arrival I was happy with the quality of tow trucks they have versus some of the other tow trucks I seen when I used road side. The driver was very nice and sincere with regards to my shoulder pain and swollen hand from accident. He didn't want me to move much so he did everything himself. When we got to my place, again he offered to move car due to my injury. My adrenaline wore off and I was in pain. He thanked me for using Albertos services and I'm very glad and happy Geico uses them. I will be requesting their services more when I need a tow. Thanks Geico and thanks Albertos for making my crappy and painful day caused by a crazy hit and run driver brighter. read more

Both times I called the guy acted like I was putting him out or bothering him. Ummm buddy, you run a business where people are going to call you, get over it! Have some semblance of customer service skills there are no shortage of tow companies and you just lost my business and money in your pocket! read more

Reviews seem so hit or miss with many tow company's so my expectations were low from the start. I received a quick response after requesting a quote from them for the following day. Next morning I got a call from Alex confirming my scheduled tow. He arrived on time and did an awesome job dropping my car off in the specific location I needed. Alex was very friendly and fast. Albertos Towing exceeded my expectations with a reasonable price and service. Thanks! read more

Alberto's Towing - Dropped in the perfect spot! - Roadside Assistance Near Me - Fullerton, California

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I was very pleased with Alberto's Towing. I will definitely use them again. I would recommend them to anyone who ever needs a tow. They were on time and handle our car like a baby. If I had any questions they were available to answer them. Plus if you ever needed to call they were also available. I had my fare share of toes and this was our best. Thanks Alberto's Towing. read more

Amzing service!! They came right on time when I had called them. Quickly, easily, and efficiently towed my car to my requested destination. I recommend asking for Enoc when requesting a towing service. He was so nice and got everything done quickly with no problems. read more

Albertos Towing is great!!! My technician Andres was on time very professional and took the pain out of being standed. I highly recommend Albertos Towing. read more

Albertos towing really save the day. AAA wouldn't tow my MC from the frame shop to my home, so I had to look elsewhere. Albertos was the highest rated shop on Yelp so I took a chance, and I had my bike within an hour of the phone call. No BS, no problems. Thanks! read more

Albertos towing is a nice company was capable of helping me situate my problem with my car. They were able to lift it and tow it to the mechanic and it took like an hour pretty quick read more

Was in a pinch and needed to tow my car quick. I called another company and they were taking forever to give me quote. I called Albertos Towing and they couldn't hear me since My phone has bad service at home. They called me back and quoted me quick and took my payment over the phone. They arrived within the hour and dropped it off at the shop, no problems!! Thank you! I really appreciate your help!! read more

Update: I can't resist doing an update based on Alberto's reply. #1- my car should never have been at your yard- I confirmed with your driver that he knew how to get to the dealer and have the work order from urgently, the roadside assistance company. This was a pre planned scam. #2- You have lost the urgently and Mercedes accounts based on my experience- you're welcome . #3- He still has Geico, so you folks with Geico beware. I am working on that too. :). #4-You can contact the California Tow Truck Association and ask about Albertos reputation. #5- Lol, you tried to charge me and took my credit card but then got scared when the police showed up and gave me my card back. #6- Your buddy threatened me, which urgently actually has on a recorded line as I was talking to them when I was accosted. #7- I will be picking up the police body cam footage and will be putting it up on a website so everyone can watch EXACTLY what happened. I will be back to post that link. :) read more

My car broke down and Emoc came to tow my car. He was extremely helpful and a lifesaver. I would highly recommend this towing company.

Amazing experience, friendly, fast and rates are unbeatable. Thank You Alberto's Towing and it's amazing team for keeping me out of the rain and towing me quickly, efficiently and economically as well. Your service is something that I will never forget. Thank You so much and see you guys tomorrow for 2nd follow up appointment. read more

Service was friendly, professional and quick. We were able to get an appointment for the same day and our vehicle made it safely to its destination. read more

Alberto's offers a fantastic service at a fair price. They towed my Ducati superbike almost 50 miles after 3 different tow companies via AAA were unable to safely secure my motorcycle and left me on the side of the highway for 4 hours. I have complete confidence in their abilities and highly recommend them! read more

Alberto's Towing - Roadside Assistance Near Me - Fullerton, California