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Albany Subaru - Service

2.7 (280 reviews)
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Services - Albany Subaru - Service

Auto diagnosis or inspection

Auto maintenance

Oil changes

11 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Albany Subaru - Service Photos

Recommended Reviews - Albany Subaru - Service

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Subaru Online prices
Pierre M.

Avoid. They charged me X 2.9 times the price found at Subaru Online Parts. They would not even spend 3 minutes installing these rear bumper brackets, wanted to make an appointment for it. Thanks for a neighborhood body shop whose owner just crawled under the back, did it in less than 2 minutes and even refused to charge me. Nice of him. Shame on Subaru dealerships, for gouging returning clients, as usual.

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1 month ago

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1 year ago

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4 months ago

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1 year ago

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Aaron P.

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3 months ago

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3 months ago

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4 months ago

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5 months ago

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2 years ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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Aaron P.

Helpful 3
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2 years ago

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Scott C.

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9 months ago

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3 years ago

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Scott C.

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1 year ago

Incredible service! I've never felt so taken care of! Thank you, Albany Subaru! I know we are always in good hands!

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Scott C.

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10 months ago

Professional and thorough. A very friendly lot. I've been very satisfied with the services and repair here in Albany,CA

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Aaron P.

Thank you for the kind words Kerry!!! They are truly appreciated.

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1 year ago

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Aaron P.

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11 months ago

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Aaron P.

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1 year ago

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Scott C.

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2 years ago

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2 years ago

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Scott C.

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3 years ago

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1 year ago

Best subaru in the area! the lounge is always so clean and the advisors are all so nice and welcoming!

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Scott C.

Thank you so much for the review, Marcos!!

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1 year ago

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2 years ago

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Scott C.

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4 years ago

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6 years ago

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2 years ago

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4 years ago

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Aaron P.

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3 years ago

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Scott C.

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2 years ago

The Service Advisors, techs, and even the team members who bring your car to you are wonderful!

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Scott C.

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2 years ago

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3 years ago

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7 years ago

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Aaron P.

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4 years ago

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Aaron P.

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4 years ago

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Julie T.

Thank you so much for sharing your experience, Lanie!

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4 years ago

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3 years ago

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Julie T.

Thank you so much, Kent!

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Page 1 of 7

Ask the Community - Albany Subaru - Service

Review Highlights - Albany Subaru - Service

I was in a pinch with a 2024 Crosstrek Wilderness and Aaron went to and beyond the call of duty.

Mentioned in 18 reviews

Read more highlights

Albany Subaru - Our Albany Subaru Logo

Albany Subaru

(636 reviews)

I am an well over eighty plus senior with many purchasing new car's experience including Volvo,…read moreBuick, Volkswagen; I fell I had made an excellent decision to ask my wife to go to Albany Subaru !!! Their salesman Mr. Gurung is so knowledgeable,helpful,and very patient to let us fully understand on all aspects of our concerns. Many of Mr. Gurung's colleagues were also very helpful! Most importantly the manager was very kind ,helpful and gave us an very good price! We are very happy and lucky!

*****DO NOT PURCHASE A CAR FROM THIS PLACE***** I originally…read moregave Albany Subaru 5-star after my purchase of my 2022 Subaru Ascent. However, a month into having the car, I had a nail in my tire (which I am liable for) and went to three different shops to get quotes for a tire replacement. ALL three shops notified me that the ALL the tires needed to be changed because all four tires were worn out and unsafe and that the dealership should have never sold it to me in that condition. Note: I had a paperwork from all three shops indicating all this. I called Albany of Subaru and got the run around and even got hung up on and finally requested the GM and they scheduled me an appointment. At the appointment, they denied covering ALL four tires. So I requested a paperwork that stated they would cover it so that I can file a complaint with the California Bureau of Automotive Repairs and the Better Business Bureau. Finally they were able to cover all four tires BUT I still had to pay $140 for the alignment. NOW! My husbands outback car is having issues, which was purchased two weeks after mine.

Privilege Motors - Another happy customer purchasing a 2015 Toyota Avalon on Christmas Day 2022. We work when others don't.

Privilege Motors

(4 reviews)

I had a great time working with Marcus. He always answered texts right away, friendly and not…read more"fake-friendly", and made the whole process smooth as silk. Plus I got the exact truck I was looking for at a great price. He never tried to pull the wool over my eyes, never exaggerated any facts. I experienced him as a gracious, honest man who rather the customer be happy with the purchase than emphasize the sale of a vehicle. Put simply, the dude is chill. If you see that he has a car in stock that you are interested in purchasing, check him out, do your due diligence and go from there. He makes it easy. I don't know if any readers of this post will recall the old days, when the hardware store was owned by someone from the neighborhood, at any rate, its like that. He's the like that hardware store owner before home depot put them [sadly] out them of business, he's the "neighborhood car salesman" like that back-in-the-day hardware store owner. I hope that makes sense! Totally recommend Marcus :) (forgive the descriptive redundancy, its an attempt to really get the point across :))

I needed a car asap, walked into Privilege Motors dealer ship off the street and ended up with an…read more2011 Infiniti G37 hard drop top. Beauitful car ran like a champion. Turned me into an Infiniti lover. The customer service was great, i left feeling great about owning and driving the G37. My second car was a 2012 Buick Regal, great car runs like a champion. After the first car, i didnt think twice about my new car. The owner is great at making sure everything is understood. I would recommend Privilege Motors to any and everyone that asks me about where i got my car from. It is located on San Pablo across from Happy Donuts and 938 Crawfish.

European Auto Center - The miles supposed to be 80,816 that's a huge difference in what's listed

European Auto Center

(41 reviews)

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

I don't often write one star reviews, but I wanted to share my experience to caution potential…read morebuyers to have any vehicle offered by this dealer checked over by an unaffiliated qualified mechanic. This dealership did not describe the condition of the car accurately, and allowed a test drive of a vehicle with apparent mechanic and safety issues. Called the dealership and made an appointment to test drive a 2009 Maserati Gran Sport. A close friend of mine wanted to fly in and drive the car home so I agreed to check it out and be a part of the transaction. Spoke with Matt on the phone who assured me the car was in 'mint' condition and that there were no issues with the car. I originally planned to view the vehicle within 24h, but was told the car was at another dealership being shown, but would be 'back soon because he had five other people inquire about it'. No problem, I had expected that maybe a car of this age/caliber, even with a low 51000 miles on it probably needs some work before being offered, and was willing to accept the car with some flaws if the price was right. Showed up two days later with my GF, about 30 mins late to my scheduled test drive (I appreciate the flexibility on a Friday). I was greeted and did a walkaround of the car before going inside. Noticed the under dash panel was missing from the driver side, a cluster of buttons were broken on the dashboard and sunken in, and a parking sticker from the previous owner remained on the window. Ok, maybe it was in for service? The Check Engine light was still illuminated, however Neither Matt nor the salesperson who went on the test drive acknowledged the other person, my GF, with me. It was like she was invisible. Rep made some questionable comments about women while we were on the test drive. Made us raise our eyebrows and ask "what year is it again?" The rep on the test drive talked the entire time - was hard to concentrate on the vehicle condition but did quiet down after I asked him twice. What I was able to discern: the car sounded awesome. It is a Maserati after all, but had been in at least one front end collision. The alignment was off and the car pulled to one side. The rep on the test drive told me they fixed it at the shop. Fender and hood did not line up, front bumper and grill had visible damage, and distance sensors were going haywire on the test drive. Between this and the CEL, I expected this maybe from a $5000 car on Craigslist, but not a $30k car being offered by a business with such a high Yelp rating. Got back to the dealership to talk to Matt, find out what the story was with the damage and perhaps make a deal given the flaws of the car. Went to park the car, and the parking brake was not functioning. Major safety issue, and probably the final straw. Matt was first very dismissive when I told him of the issues with the car, insistent that it was in reasonable condition. When I pressed Matt, while remaining courteous, about the accident damage and apparent effects on the radar/distance sensors up front, he became very combative and rude. He did not offer to look at the issues I mentioned and raised his voice. Because of their unwillingness to accept responsibility and put a potential customer at risk in a vehicle with apparent safety issues, I cannot recommend this business and would caution anyone in the market for a European automobile to purchase elsewhere.

M & M Garage - Cleaning & buffing the scratch

M & M Garage

(273 reviews)

West Berkeley

3 months later and still a perfect door alignment repair! Ford Bronco came in with a poorly…read morealigned driver door that let in wind noise in driving along the freeway. It's fully fixed! It's a local / family business and you'll be served kindly. Small note they may not accept car drop off due to vehicle space. We drove from Walnut Creek and had to go back home and drop it off the following day so keep that in mind if you're coming across the Bay Area. I would come back again.

I had my driver side door replaced a few years back by this shop after getting t-boned. So when I…read morefound a replacement door (and hood, which only requires 4 screws to replace since the hinges stay intact) which matched my car's color, I excitedly called them back to see if they could do a swap for me again. I ended up having to call 3 times until I was able to speak with the owner Vahe (sp? ; I'm not sure if he's related to Raj, the previous owner apparently) who refused to give me an estimate over the phone and said he had to 'plug it into my estimate software.' After some additional quibbling, he finally told me that it would probably cost around $600-700 dollars. This amount of money for a simple door and hood swap is ridiculous! It's something I could do on my own time but I just don't live in a place that allows for mechanic work (apartment complex) or access to all the tools. I recall Raj was way nicer and professional about it rather than trying to sound like a used car salesman and sleaze their way into bringing my car to the shop (I would have to ask a friend to bring the spare parts to be swapped since they don't fit in my car, at which point would be difficult to decline the job). Really, really disappointed and I don't think I can recommend this place again. *Update* Very interesting that the owner chose to respond so quickly upon my updated review. Their claim was factually false, as reasons to bring in my car were never discussed over the phone and he repeatedly just stated that he would be plugging in and quoting me whatever his estimate software produced. In fact, they have a button where you can request an estimate right on their Yelp page which makes it even more unbelievable. Would re-iterate to avoid this place like the plague since the new owners obviously did not carryover the honest work from the previous ones.

Albany Subaru - Service - autorepair - Updated May 2026

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