Brooks, our tour guide, made the day for us. Super-personable, knowledgeable, happy to adapt to…read morewhatever situation. He showed off Anchorage in the very best way, and he's got awesome, interesting stories. Highlights: * We saw a moose in the wild, almost immediately! * The land is just stunning. We got perfect weather and, again, a fantastic guide. * Brooks totally pampered us - brought everyone cold waters, tons of snacks, and a comfy, pristine van to ride in. * Overall I'm uncomfortable with penned animals, but the conservation center has a pair of rescued brown bears and a trio of black bear rescues, and it was cool to see them and learn their stories. Wishes: * Wish people could be grouped by level of preferred activity. We had the bad luck to book at the same time as some folks from a cruise ship, and they didn't want to walk anywhere, spend time outdoors - they even made us skip lunch and come back early because of their cruise timeline. That was a big bummer.

Had the absolute best time today with James as our guide. My best friend and I are in town for a…read morefew days and wanted to see as much as possible so I booked a tour. We were picked up at our hotel and whisked off on an adventurous day full of rich Alaskan history, comic relief, amazing views, plenty of time for pictures, and so much more than we could have ever asked for. Alaska is absolutely beautiful. It was great to be able to hear so many interesting facts as well as background on each town, glacier, or area we passed. There were snacks and waters for all guests, which definitely came in handy! 10/10 would recommend! Would love to come back in the spring or summer and take another tour.

We took Airlink tour to the Artic Circle because by wouldn't you…read more We met our driver at noon and had a quick stop for snacks/lunch pick up. We then headed out of town! First stop was a piece of the Alaska Pipeline. Next stop was the Dalton Highway sign. Then the Yukon River. Then Finger Mountain. And finally the Arctic Circle. Our tour guide/driver Glenda was incredible. She answered all of our questions, I felt very safe on a sketchy road- it's a sketchy road for sure. She is very knowledgeable and gave us a great tour. Things to know before you go: 1) the road is sketchy- it's gravel and very rough. If you get motion sickness- be prepared because it's pretty bad 2) it's a LONG day- literally 14 hours mostly in the van. We had plenty of stops for bathroom breaks etc. but it's a long day. 3) you are literally going to see a sign and to say you have done it- now it's cool for sure- but make sure it is worth it to you. It's interesting geography- lots of tundra and hills. You aren't going to see majestic mountains - but it is a remote wilderness. I would not drive that road on my own- unless it was summer and I had AWD vehicle. But a lot of rental car companies won't let you go on the road. But I wouldn't drive it on my own.

I also heard good things about Airlink Shuttles. The man and wife who own the company seem to know…read morewhat they're doing and answer their 907-area code phone number usually so you can actually talk to somebody. They, in fact, once held the shuttle contract for driving people to-and-from Chena Hot Springs Resort. Once Chena began their own shuttle service, Airlink wisely priced themselves lower and undercut Chena's own back and forth to Fairbanks ride! Smart business move! But the tours to the Arctic Circle and Aurora Northern Light treks are the meat-and-bones of the company; also popular are the Fairbanks City Tours and if you have kids--Santa Claus House in North Pole. These guys do it all here. They will shuttle you to just about anywhere you want to go around town and right up to the Pipeline at the top of the state, if need be. My shuttle driver, Daniel, was fabulous. He's a local and knows his way around. He was flexible with me and went through the Taco Bell drive-thru and waited for me while I ran into Safeway for a quickie Starbucks fix. Truly grateful for that! I can recommend Airlink as a great transportation company with my 5 YELP STARS.

We used ACT Big Bus for a transfer from our hotel in Anchorage to the cruise ship terminal in…read moreWhittier. The emailed instructions were very clear, which was really nice. Our bus driver Wallace was amazing. He gave a really great narrative tour with lots of super cool information. We even loved being able to pull off to view a couple of glaciers and an awesome body of water. I would recommend ACT to anyone needing transportation in Anchorage.

Eddie picked us up at our downtown hotel and did a great job narrating the sites of the Seward…read moreHighway. Stopped in an animal conservation for an hour and then down to Seward. Nice bus. Clean, had a bathroom and power outlets.

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

We used BAC for all our transports to and from hotel and airports. Every driver was courteous,…read moreprompt, and friendly. All vehicles supplied a bottle of drinking water which was much appreciate. All vehicles were clean. We would use this service again.