Do NOT use this limo company! If you are hiring a limo for a luxury experience, do not go with this…read morecompany!! We hired them for a goodbye drive to the airport. They showed up and the limo was damaged on the outside; we then found out that nothing worked on the inside - not even the windows, so the goodbye drive was ruined as we couldn't even wave to friends and family who were there to send us off. We asked for a partial refund and we were told they don't "give rides for free." Of course, no one is hiring a $300 limo for the ride - we could have hired an uber for $20! So if you are planning on hiring a limousine and expecting a good experience, do NOT go with this company!

I was very disappointed in our limo and driver. We rented a white limo and were driven in a black…read morelimo with a large dent and scratch/swipe down the side of the vehicle. The driver was not attentive or pleasant. Unfortunately, one of our party gets serious motion sickness and asked to ride in the front with the driver. She was told this was not possible because there was no front seat. So she had to drive herself to our destination (to girdwood from anchorage and back). When we arrived back at the end of the trip (an hour early of our scheduled rental), the driver was johnny-on-the-spot and in my face looking for a tip.

literally just got hung up on by this guy! Was just asking questions for transportation for two…read morehours to the cruise board for seven people want to make sure my guests are comfortable. He suggested an SUV somebody sit in front with the passenger. I wasn't cool with that. I was going to ask if you had anything bigger like a limousine and I was gladly going to pay for it, but apparently he doesn't like questions. Basically stated I've been doing this 30 years. Don't question my expertise and hung up on me.

I have to say thank you for the great transfer from Whittier to Anchorage. Le Anne was so sweet if…read moreit had been warmer we would have gotten out to see more. We were given a view of neighborhoods and the large port. The car was in great shape. The driver was professional and answered questions. She stopped at a great local restaurant that was the third best meal I had had in a week. Thank you for the transfer. I admit I am a ditz and this company was so kind with me calling several times to remind me what I had booked. I would use this service if ever I am in town.

This review is for "Anchorage To Whittier Turnagain Arm Tour" cruise ship transfer. The hotel pick…read moreup went smoothly. Dan was our driver and tour guide. He provided great stories about local history and culture. As part of the package, we got to stop by the Alaska wildlife conservation center. This actually became the highlight of our trip and exceeded our expectations. It's always great when unexpected surprises turn out to be the best part of a tour. Only wished we could have had more time to visit and learn more. Overall the tour was well worth the money and that the small group size provided a personalized touch. Very memorable and enjoyable experience.

The bus ride was good! The driver was very nice, and shared lots of good information. Even though…read morewe knew some of the info., it was still fascinating! It felt good to be so high up on the bus! We could even see the roofs of other passing cars! When we passed through the large tunnel to Whittier, our driver, Taylor, told us facts about the tunnel. He even told us about the doors in the tunnel's walls. When we came out on the other side, the cruise ship was waiting! I can't wait to go again! Until next time...

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

We used BAC for all our transports to and from hotel and airports. Every driver was courteous,…read moreprompt, and friendly. All vehicles supplied a bottle of drinking water which was much appreciate. All vehicles were clean. We would use this service again.

This particular company do not render the service they are paid for. I paid $500 up front for…read morelimousine services for my company. The driver came and picked up who they were supposed to pick up and drop them off which only took 30 minutes and then driver had to leave because something was malfunctioning with the limousine. I contacted the company back in regards to the rest of the hours but they refused to talk to me or contact me directly about the services that wasn't rendered or refund, what's so sad is I even tipped and told the company to keep $250 of the $500 I paid for services even though they only took someone around the corner which only took 30 minutes and please refund me the other $300 but they refuse to contact or make this right, really it's unprofessional and Petty to steal $300 from a company that want to give you more and want to continue to do righteous business with you. I was thinking maybe this company is having financial difficulties this is how come they are negligent with their customers. In my opinion do not do business with this particular company simply because they do not keep their word or render services they are paid for so in essence they Rob their customers and do not care about the consequences. This is not about the money! This is about warning the community so no one will ever have to endure what we have endured. In Anchorage Alaska we work hard to support our local businesses and when our local businesses do not do what they supposed to do it is our responsibility as community members to report and tell everybody so no one will suffer a loss. God bless the readers

From the owner: R&R Luxury Limousine Service is a High Class Limo service that…read more will supply you with a luxurious limo equipped with all the amenities you need! When renting a limo for your Homecoming Dance, Prom, Wedding,Church Gathering, Birthday, Sweet 16 Party, Anniversary, Retirement Party Football Games, Concerts or need limo transportation to Ted Stevens International Airport or the Princess Alaska Cruises, this limo firm will supply you with outstanding limousine service and limousine rental! (907)744-4818