Overall experience for the RV rental is pretty good. Kate provided very patient help. Everything…read morewent well overall our RV trip! My concern raised up after our trip. We returned the RV on 7/6/2025, with the door lock handle broke. But today it's 10/14/25, I cannot get my insurance deposit back so far! Kate took my call a couple of times and told me she ordered the door handle part for replacement and the deposit return process takes long etc. I did not push her too much, however, it seems not reasonable after 3 months they still hold my deposit. and she reject to reply my message and not pick up my call any more. It's not the right way to do the business. I believe every rental should have the same $1000 insurance deposit, what's your experience to get back your deposit return?

Kate went way above and beyond anything we expected. Over our 8-day RV adventure, she didn't just…read morerent us gear -- she became a huge part of what made the trip so special. She hooked us up with free firewood, fishing poles, and even gave us rides to and from the airport. Kate was generous, responsive, and genuinely cared about making sure we had the best experience possible. It's rare to come across someone who treats you like family instead of just another customer. Because of her, our trip was smoother, cheaper, and just a lot more fun. We'll 100% be booking with her again -- and recommending her to anyone heading to Alaska.

I recently took my first trip to Alaska, and renting an 25' RV from Shawn made it unforgettable…read more Shawn was fantastic--very communicative and full of great travel tips. He answered all our questions promptly throughout the trip. The RV wasn't brand new but was in great shape and easy to drive. Everything worked perfectly. Shawn gave us everything we could possibly need, from foldable chairs, bedding, towels, cooking utensils, to bug spray, sunscreen, and even a rice cooker. These are things I would have had to pay extra for with big rental companies. As a first-time RV driver, I found it surprisingly easy to handle. I highly recommend renting from Shawn for anyone considering an RV trip in Alaska.

Great company! It's a little mom and pop shop run by a few locals. I am currently sitting in one of…read moretheir RVs for the second year in a row. We were so jazzed with them last year that we needed to come back and use their service again. When I tell you they go above and beyond- I mean it. Such a personal touch for each customer. They're downright honest people who run the company. So they threw in the grill, bear mace, chairs, fishing rods and reels and more for us. It's so friendly and thoughtful. Very thorough in explaining the RV, very trusting and patient. The RV itself is immaculate and clean. Brought to us in perfect condition. Spacious, accommodating and a fair value. Highly recommend.

If you're looking for a trustworthy, comprehensive, clean camper for a memorable vacation, look no…read morefurther than Northern Nomads and book your camper vehicle today! We needed something easy to drive and maneuver around for a busy 5 day trip. We debated about RV vs van camper and I'm so so glad we chose a camper van with this "company". I put "company" in air quotes bc even though it is a business, it didn't feel that way. You can tell immediately this is a personal venture - Clinton was extremely prompt with any communication. We booked through outdoorsy.com and there was a system glitch two days before our arrival so my husband emailed Clinton and he called back very shortly afterwards to explain and confirm our van and dates of reservation. He picked us up at the airport (with a 6 am arrival time no less! He also dropped us off back at the airport) and then took his time to review the contract and functionality of the camper. He was thoughtful and thorough and very responsive. Felt like everything had a personal touch to it and he was honest. The camper is extremely well equipped. Bed is comfortable, and comes with pillows, sheets and an amazing comforter. There are drapes for privacy which was great to block out the night time light (since the sun sets so late here in the Summer; they're not black out drapes and we were told that from the get go. Again, honest owner ) and adds privacy when we parked (drapes blocks out the front and side windows). There is a pump sink, all the major cooking pots and cast iron pan (!), coffee pot, propane portable grill, table for eating inside and folding table for grilling roadside. Large cooler also comes with. Recessed lighting and surround sound with Bluetooth connection means you're one click away from a van party (Seriously. The bass is legit.). Comes with plugs and usb connection and axillary battery to charge all your mobile devices. The van is smooth to drive (okay, I admit, I didn't drive it, but my husband loved it and said it was easy to use and drive). We averaged 25-30 miles a gallon (which is amazing for a van). It was clean, quiet, and totally met and exceeded our needs and expectations! #glamping Hands down if we come back again, we will be looking to rent from Northern Nomads again. They won't leave your stranded. Clinton was telling us how he's looking into a spare van/camper to make sure people who book with him won't be stranded should there be an issue with the van (ex. Tire issue, bull moose crash - these are real examples). You spend a lot of time, money and energy getting to the last frontier, you want to make sure it's a solid trip. THIS will give you a home to stay while maximizing your time in Alaska!

These folks rule! We rented Big Tuna for a week and bounced all over Alaska in it. The van itself…read moreis extremely comfortable: big comfy sleeping area, wireless speakers and even smells like a pine cabin thanks to the paneling. Clinton and Kelsey picked us up and dropped us off from the airport and we're super responsive to any questions. The sink inside the van was also super clutch. We're definitely coming back and renting Big Tuna again!

I went online on a Sunday and booked an RV and paid the $500 deposit. I didn't get a confirmation…read moreemail so I then called Monday morning and they basically told me I was stupid for assuming an RV would be for rent in such a short time period and told me I needed to book 1 year in advance and then hung up on me. Since I was able to go on their website and book the RV, I then booked my plane ticket and camping sites and excursions just to be told they didn't have an RV available. Why would they have a website that allow you to book an RV and pay a deposit if they didn't have any available? Luckily, I was able to rent an RV from Alaskan holidays and they were able to accommodate. My opinion is that Clippership RV rentals is fraudulent and absolutely downright rude.

Excellent customer service. Luda, the owner, was great about rebooking when we accidentally…read moreentered the wrong dates. Vitaly and crew were very helpful in attaching and securing our bike rack. The RV was old and there were a couple of minor issues but fir the price, it couldn't be beat. First time renting an RV. Highly recommend.

Last year I purchased a used camper van that was a DIY with lots of unique features. I needed a…read morecouple problems fixed and Alaska Family Motorhomes was highly recommended to me. Thank goodness. Tom and John did a GREAT Job on setting me up to get out on the road. They worked within my schedule, did many little extra convenient things that made my camper so much better. They made excellent suggestions for safety and maintenance, which I happily agreed to. Their workmanship is superb! They kept me apprised on the progress. I am overjoyed with the results and thought their fees were very reasonable. If you ever need any RV work done, this is the place! I would post a picture, but it is already on the road, being used by my daughter! THANK YOU, TOM AND JOHN!

I love to camp. But frankly, RV "camping" is a concept I don't quite grasp. However, something…read moreweird is going on with the bears this year (I'm sure it's related to the weird weather and food scarcity), so my honey decided to surprise me with a last minute RV rental. I was really shocked he was able to find a same day available RV to rent in June, since RV's reservations are made MONTHS in advance in the summer in Anchorage. He scoured the internet and found this teeny mom n pop company listed on Outdoorsy.co (not .com) that had an RV immediately available. He was able to make his reservation and payment on line and the RV was ready for pickup a few hours later. We showed up to pick up the RV at 6pm and I have to say, the place looked sketchy. There's no signs, not office and the lot is way in the back down a bumpy dirt road. But, everything actually turned out to be fine. The fleet is a little older, but the owner Tom is a mechanic and keeps everything running fine. It's quite a bit cheaper than some of the other places in town with newer fleets. We're hardcore Alaskans that don't believe in glamping; we just wanted hard sided protection from wildlife. Tom's and his helper spent a long time with us giving us the RV 101 orientation, which was awesome. The RV had everything we needed, although I do wish it had USB chargers. Note to self, bring a cell charger that plugs into the cig lighter. But everything was a-ok. We had all the kitchen doodads we needed, and since we mentioned Yelp we got free linens. Insurance was included. Tom made us very safe and let us know if we had any issues or questions we could call or text day or night. He also said he'd provide roadside assistance should we need it. I really appreciated the personalized service. If you like supporting the little guy, I highly recommend giving Alaska Family Motorhomes a shot! We'll definitely rent from them again if the need arises.

Reservations, online & telephone support were outstanding. Checking in after hours was a breeze…read more The coach was clean and everything worked perfectly for our entire two week trip. Returning was also a breeze and we enjoyed our experience with Great Alaskan Holidays.

UPDATE: After returning home and reviewing our photos, we discovered that the scratch existed…read moreBEFORE we picked up the vehicle. Only after presenting this photographic evidence to the company did they agree to issue a refund. This confirms our suspicion that we were wrongfully charged from the beginning. WARNING TO FUTURE RENTERS: Take comprehensive photos of the ENTIRE vehicle during pickup, including close-ups of any existing damage, no matter how minor. This company's inspection practices and billing disputes make thorough documentation absolutely essential to avoid being wrongfully charged for pre-existing damage.

https://www.adn.com/alaska-news/crime-courts/2021/06/30/anchorage-rv-rental-company-ordered-to-pay-1…read more0000-for-unfair-business-practices/ We rented from this company in July. A payment was made in full well before July. Upon getting the RV we were asked to put down $2500 as a deposit in case of damages. This deposit has still NOT refunded. We had no damages on the RV and frankly we should have gotten a partial refund because the generator stopped working part way through the trip and the black water drain hose was damaged and leaked causing quite the mess when pumping. Very unprofessional staff that is not helpful or educated in billing and customer service. Save yourself the headache and rent somewhere else.

It sounds like he pulls the different year motor home game allot. He did this to us, said we could…read morechange the date but our schedule was firm. He said he cancelled someone else so we could get ours. Not sure if this was true. We ended up having to cancel the trip due to a death in the family inside the cancellation policy, he said there would be no refund. 24 hours later we said we will still come and he said the motorhomes where not available. Possibly double dipping!

DON'T DO IT !!!!!! any other place not this one We puled l in to camp on the last night and the…read moreslider won't go out call the tech told us what to do ( we did as instructed) return the motorhome and was billed $1000.00 for damage to the slider for no fault of our own the tech even said he had replace the slider motor twice already this year (mmmmm) just don't plan on getting your deposit back DON'T DO IT!!!!!

Made a reservation for a rv rental in December for summer travel in Alaska. We had paid in full and…read morelater had a change of plans and had to cancel our reservation. I sent an email on Jan. 25th requesting a refund and was pleased to have our refund posted to our account the morning of the 29th.

The reservation clerk was great . Made sure we hot the best deal etc. But Brett at Anchorages…read morecinnabar loop who helped us get the rv was the best because of him we'll rent here again everytime. Sick camping trip

Hi, The trip was to Alaska from July 28th till August 4th,…read more2022. Nightmare! Nightmare! Nightmare! 7/8 lug nuts completely broken off (Crazy! Could've been a very serious accident) in our rented RV on August 2nd! Stranded for over a day and a half in northern Alaska. Cruise America's Travel Assistance were absolute crap and didn't help at all. They led us to believe that a mechanic will come out or some sort of travel assistance will be there to help, COMPLETE LIE. After 24hrs, Cruise America decided to finally send a new RV and tow the broken one. We thought we would be able to continue our trip (or at least what was left of it, another 5hrs at most, but at least see Denali), but the asshole (The manager, Brett) at Cruise America made us drive the driver all the way back to Anchorage (4hr + drive). We asked why couldn't he just go back with the Tow truck, but Bret declined to answer, and said we only have one option "Drive back down with the driver or I call the police". We offered to pay for an Uber, out of our own pocket, to take the driver back but Brett threatened us again with the police. He also mentioned we need to come back to "sign papers" for the new RV. When we got back, the office was closed, the driver went home, and there were no papers to sign!!! He completely lied. We felt like hostages and our trip was completely over!! Worse service ever!!!

Just got back from an amazing 11 days in Alaska. Alaska Tour and Travel was excellent! Everything…read morecame together just as planned. Made travel stress free. Morgan was very responsive every time I had a question or wanted to change an activity. Thank you so much for a perfect vacation!

My family booked two excursions with Alaska Tours--the Kenai Fjords Glacier Boat Tour and the…read moreDenali National Park Bus Tour--and the experience was outstanding. Our agent, Karlyn, went above and beyond to make sure our trip stayed on track. Due to unexpected road closures, we missed our scheduled boat departure, but Karlyn acted quickly and was able to get us on the next boat. Her responsiveness, professionalism, and dedication turned what could have been a stressful situation into a seamless experience. We truly appreciate everything she did and highly recommend Alaska Tours and Karlyn for exceptional customer service.