Overall experience for the RV rental is pretty good. Kate provided very patient help. Everything…read morewent well overall our RV trip! My concern raised up after our trip. We returned the RV on 7/6/2025, with the door lock handle broke. But today it's 10/14/25, I cannot get my insurance deposit back so far! Kate took my call a couple of times and told me she ordered the door handle part for replacement and the deposit return process takes long etc. I did not push her too much, however, it seems not reasonable after 3 months they still hold my deposit. and she reject to reply my message and not pick up my call any more. It's not the right way to do the business. I believe every rental should have the same $1000 insurance deposit, what's your experience to get back your deposit return?

Kate went way above and beyond anything we expected. Over our 8-day RV adventure, she didn't just…read morerent us gear -- she became a huge part of what made the trip so special. She hooked us up with free firewood, fishing poles, and even gave us rides to and from the airport. Kate was generous, responsive, and genuinely cared about making sure we had the best experience possible. It's rare to come across someone who treats you like family instead of just another customer. Because of her, our trip was smoother, cheaper, and just a lot more fun. We'll 100% be booking with her again -- and recommending her to anyone heading to Alaska.

I recently took my first trip to Alaska, and renting an 25' RV from Shawn made it unforgettable…read more Shawn was fantastic--very communicative and full of great travel tips. He answered all our questions promptly throughout the trip. The RV wasn't brand new but was in great shape and easy to drive. Everything worked perfectly. Shawn gave us everything we could possibly need, from foldable chairs, bedding, towels, cooking utensils, to bug spray, sunscreen, and even a rice cooker. These are things I would have had to pay extra for with big rental companies. As a first-time RV driver, I found it surprisingly easy to handle. I highly recommend renting from Shawn for anyone considering an RV trip in Alaska.

Great company! It's a little mom and pop shop run by a few locals. I am currently sitting in one of…read moretheir RVs for the second year in a row. We were so jazzed with them last year that we needed to come back and use their service again. When I tell you they go above and beyond- I mean it. Such a personal touch for each customer. They're downright honest people who run the company. So they threw in the grill, bear mace, chairs, fishing rods and reels and more for us. It's so friendly and thoughtful. Very thorough in explaining the RV, very trusting and patient. The RV itself is immaculate and clean. Brought to us in perfect condition. Spacious, accommodating and a fair value. Highly recommend.

If you're looking for a trustworthy, comprehensive, clean camper for a memorable vacation, look no…read morefurther than Northern Nomads and book your camper vehicle today! We needed something easy to drive and maneuver around for a busy 5 day trip. We debated about RV vs van camper and I'm so so glad we chose a camper van with this "company". I put "company" in air quotes bc even though it is a business, it didn't feel that way. You can tell immediately this is a personal venture - Clinton was extremely prompt with any communication. We booked through outdoorsy.com and there was a system glitch two days before our arrival so my husband emailed Clinton and he called back very shortly afterwards to explain and confirm our van and dates of reservation. He picked us up at the airport (with a 6 am arrival time no less! He also dropped us off back at the airport) and then took his time to review the contract and functionality of the camper. He was thoughtful and thorough and very responsive. Felt like everything had a personal touch to it and he was honest. The camper is extremely well equipped. Bed is comfortable, and comes with pillows, sheets and an amazing comforter. There are drapes for privacy which was great to block out the night time light (since the sun sets so late here in the Summer; they're not black out drapes and we were told that from the get go. Again, honest owner ) and adds privacy when we parked (drapes blocks out the front and side windows). There is a pump sink, all the major cooking pots and cast iron pan (!), coffee pot, propane portable grill, table for eating inside and folding table for grilling roadside. Large cooler also comes with. Recessed lighting and surround sound with Bluetooth connection means you're one click away from a van party (Seriously. The bass is legit.). Comes with plugs and usb connection and axillary battery to charge all your mobile devices. The van is smooth to drive (okay, I admit, I didn't drive it, but my husband loved it and said it was easy to use and drive). We averaged 25-30 miles a gallon (which is amazing for a van). It was clean, quiet, and totally met and exceeded our needs and expectations! #glamping Hands down if we come back again, we will be looking to rent from Northern Nomads again. They won't leave your stranded. Clinton was telling us how he's looking into a spare van/camper to make sure people who book with him won't be stranded should there be an issue with the van (ex. Tire issue, bull moose crash - these are real examples). You spend a lot of time, money and energy getting to the last frontier, you want to make sure it's a solid trip. THIS will give you a home to stay while maximizing your time in Alaska!

These folks rule! We rented Big Tuna for a week and bounced all over Alaska in it. The van itself…read moreis extremely comfortable: big comfy sleeping area, wireless speakers and even smells like a pine cabin thanks to the paneling. Clinton and Kelsey picked us up and dropped us off from the airport and we're super responsive to any questions. The sink inside the van was also super clutch. We're definitely coming back and renting Big Tuna again!

I had a great time in Alaska with my RV from Clippership, this was my 2nd time using their…read moremotorhomes. We drove to North Pole Alaska then back down to Valdez, Alaska to see the waterfalls. It was a beautiful road trip with the windows down.

A very unprofessional company, Very sophisticated and irresponsible Staff， Beware, beware, beware…read more On July 1st, we rented a Sunseeker RV (KHD187) and departed from the rental location. At around midnight, less than 80 miles from downtown, we experienced a severe accident. The six screws on the left rear outer tire were completely missing. The car was shaking violently, putting all our lives in danger. The right side of the road was a cliff with a river below, posing a significant risk of fatality for everyone in the vehicle. Fortunately, our driver, with 30 years of experience, managed to stop the car safely by pulling over to the left side, ensuring the safety of all passengers and the vehicle. The next day, the RV company did not provide a replacement vehicle until 4 PM, When the company sent repair personnel to the scene of the accident, they looked at the cause of the accident and immediately said, "This is terrifying, it's unimaginably terrible." One of the car mechanics also said, "Thank you for saving our company's vehicle." And we replied, "It's not just the vehicle , it's the lives of the seven people in the car, and the mechanic reminds us, "Please report that information to our company, and I'll report it to our company too." however, it was causing us to lose the previous night's accommodation fee and disrupting our plans for the following day. Our entire Alaskan itinerary was delayed, and we had to cancel many scheduled activities. On July 12th, when we returned the vehicle, the RV company staff were very uncooperative and refused to discuss the incident with us. knowing we have a plane to catch. They did not offer any solution and simply told us to leave.In the office, we requested a compensation plan from Chrystal, who refused to continue the conversation and asked us to leave.They insisted on taking us directly to the airport without addressing our concerns. in the end of case, they just pay back us $225.

The rental was filthy dirty . The stove was held together by duct tape . The floor and wall was…read morefull of dry rot. The bottom step to get out was broken and I almost hurt myself . The bathroom vent would not latch and the banging kept us awake . The table was loose and unstable. We rented a 26 foot we got a 21 foot. It had no smoke detector. The fridge was rusty dirty and stinky . The whole motor home was stinky smelling . Would not recommend renting from this company . No stars !

I love to camp. But frankly, RV "camping" is a concept I don't quite grasp. However, something…read moreweird is going on with the bears this year (I'm sure it's related to the weird weather and food scarcity), so my honey decided to surprise me with a last minute RV rental. I was really shocked he was able to find a same day available RV to rent in June, since RV's reservations are made MONTHS in advance in the summer in Anchorage. He scoured the internet and found this teeny mom n pop company listed on Outdoorsy.co (not .com) that had an RV immediately available. He was able to make his reservation and payment on line and the RV was ready for pickup a few hours later. We showed up to pick up the RV at 6pm and I have to say, the place looked sketchy. There's no signs, not office and the lot is way in the back down a bumpy dirt road. But, everything actually turned out to be fine. The fleet is a little older, but the owner Tom is a mechanic and keeps everything running fine. It's quite a bit cheaper than some of the other places in town with newer fleets. We're hardcore Alaskans that don't believe in glamping; we just wanted hard sided protection from wildlife. Tom's and his helper spent a long time with us giving us the RV 101 orientation, which was awesome. The RV had everything we needed, although I do wish it had USB chargers. Note to self, bring a cell charger that plugs into the cig lighter. But everything was a-ok. We had all the kitchen doodads we needed, and since we mentioned Yelp we got free linens. Insurance was included. Tom made us very safe and let us know if we had any issues or questions we could call or text day or night. He also said he'd provide roadside assistance should we need it. I really appreciated the personalized service. If you like supporting the little guy, I highly recommend giving Alaska Family Motorhomes a shot! We'll definitely rent from them again if the need arises.

UPDATE: After returning home and reviewing our photos, we discovered that the scratch existed…read moreBEFORE we picked up the vehicle. Only after presenting this photographic evidence to the company did they agree to issue a refund. This confirms our suspicion that we were wrongfully charged from the beginning. WARNING TO FUTURE RENTERS: Take comprehensive photos of the ENTIRE vehicle during pickup, including close-ups of any existing damage, no matter how minor. This company's inspection practices and billing disputes make thorough documentation absolutely essential to avoid being wrongfully charged for pre-existing damage.

Our arrival flight was delayed( I realize this isn't their fault/isssue). That said, they are in…read morethe hospitality business. They were notified and aware of the delay. Flight was on the ground and we were at the door at 5:55pm. Lady ignored us and locked the doors. There were a handful of renters that were left either finding a place to stay or staying in the parking lot in the rv. Checkout the following morning took a whole 10 minutes! So we had to delay our departure by 13 hours for a 10 minute process. For $4100 to rent the rv, I would think a reasonable amount of flexibility warranted. This delayed us getting to a scheduled fishing charter at cooper landing. The shuttle was also not running so we had to grab an Uber to get there. Be aware of this when considering flight times. The rv was ok.

I can't say enough good things about this company. I rented one of their vans for last minute trip…read moreto Alaska to travel across the state, and it was a lovely experience through and through. Aside from the van being very nice and well designed, Carolyn, the owner, is so professional and kind. I lost the keys to the van on a hike about 2 hours out of town and was stuck outside during winter and when I called for help she had a preplanned solution to it that helped me get back in quickly. It was my first time driving on icy roads and I did cause some damage to the van, which was worrying because I was afraid of telling the owner directly about this, but she was incredibly professional about it, reassuring, and helpful solving it. To make matters worse, in a fit of exhaustion upon returning the vehicle, I locked the only set of keys in the van. She was unbelievably patient despite a whole comedy of errors on my behalf. Overall lovely experience with this company and highly recommend.

I would highly recommend River Wild. Starting with efficient and friendly customer service when…read moreyou rent your van, and ending with the easy return at the end of your trip, everything about this experience was top notch. This was our first time in a camper van, and we were a little apprehensive, but the van is easy to drive, and is well equipped with everything you will need to make your Alaska Adventure worry free. It was a joy not to have to set up a tent each night, and to know we would be warm and dry if we encountered bad weather. The van has a heater and a refrigerator, as well as more storage space than we expected. Compared to the high cost of renting a car to get around and still having to pay for a campground or hotel room, the van cost was very reasonable. Plus, because we didn't have to pack up each time we moved to a new location, we had more time to enjoy our trip.

https://www.adn.com/alaska-news/crime-courts/2021/06/30/anchorage-rv-rental-company-ordered-to-pay-1…read more0000-for-unfair-business-practices/ We rented from this company in July. A payment was made in full well before July. Upon getting the RV we were asked to put down $2500 as a deposit in case of damages. This deposit has still NOT refunded. We had no damages on the RV and frankly we should have gotten a partial refund because the generator stopped working part way through the trip and the black water drain hose was damaged and leaked causing quite the mess when pumping. Very unprofessional staff that is not helpful or educated in billing and customer service. Save yourself the headache and rent somewhere else.

It sounds like he pulls the different year motor home game allot. He did this to us, said we could…read morechange the date but our schedule was firm. He said he cancelled someone else so we could get ours. Not sure if this was true. We ended up having to cancel the trip due to a death in the family inside the cancellation policy, he said there would be no refund. 24 hours later we said we will still come and he said the motorhomes where not available. Possibly double dipping!

Hi, The trip was to Alaska from July 28th till August 4th,…read more2022. Nightmare! Nightmare! Nightmare! 7/8 lug nuts completely broken off (Crazy! Could've been a very serious accident) in our rented RV on August 2nd! Stranded for over a day and a half in northern Alaska. Cruise America's Travel Assistance were absolute crap and didn't help at all. They led us to believe that a mechanic will come out or some sort of travel assistance will be there to help, COMPLETE LIE. After 24hrs, Cruise America decided to finally send a new RV and tow the broken one. We thought we would be able to continue our trip (or at least what was left of it, another 5hrs at most, but at least see Denali), but the asshole (The manager, Brett) at Cruise America made us drive the driver all the way back to Anchorage (4hr + drive). We asked why couldn't he just go back with the Tow truck, but Bret declined to answer, and said we only have one option "Drive back down with the driver or I call the police". We offered to pay for an Uber, out of our own pocket, to take the driver back but Brett threatened us again with the police. He also mentioned we need to come back to "sign papers" for the new RV. When we got back, the office was closed, the driver went home, and there were no papers to sign!!! He completely lied. We felt like hostages and our trip was completely over!! Worse service ever!!!

Terrible ending to a great trip. We had a great trip up until the end. We had a flat tire on the…read morelast Morning. While I understand these things happen, it was the way Cruise America handled it. I called at 7:15am to report the tire, I waited hours to get a call back. I ended up calling the anchorage office and they told me to call my own tow truck and they'd reimburse me. They didn't have any tools for me to replace the tire so I had to wait for a tow truck!! I can only imaging had this happen in an area without cell service, this is Alaska, most of the state doesn't have coverage! Their customer service called me 2 hours later after I already called my own tow truck I get back to return it and there's no compensation for my lost time at all. In fact, the manager Brett told me"I'm not going to dicker with you" when I wanted compensation. I will not be using them again and will be informing others of my terrible experience.