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    Alarm Services Plus

    3.7 (6 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Alarm Services Plus

    Security monitoring services

    Security system installation

    Security system repair

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    SASSI Security

    SASSI Security

    (15 reviews)

    Van Nuys

    We recently moved and really wanted to feel secure in our new home. My husband originally planned…read moreto install the cameras himself, but once we realized how complicated hardwiring could be, I decided to call a professional. I'm so glad we chose Sassi! Eric came out for an in-person consultation, which was incredibly helpful. The original spots we had picked for our cameras would've left blind spots, but he walked us through better placement for full coverage. I honestly expected them to be booked out until after Thanksgiving, but to my surprise they were able to squeeze us in--and even came out to install everything in the rain. We purchased our own cameras and my husband requested conduit for added wire protection. The installers went above and beyond, and their cable management was truly impressive--everything is clean, tidy, and perfectly routed. What would have taken us days (and plenty of frustration!) only took their team a few hours. They were quick, efficient, extremely neat with their work, and also genuinely friendly and kind. I highly recommend Sassi Inc to anyone looking for professional, reliable security camera installation. We feel so much more at ease in our new home thanks to them!

    The guys from Sassi were great! They have been out here a couple of times to diagnosis and fix our…read moreintercom system. But beyond that, they had to customize a security lock for our building intercom. They really came though!

    Valley Alarm - Valley Alarm Logo

    Valley Alarm

    (367 reviews)

    Armen was very timely and professional! He did a wonderful and seamless job installing my alarm…read moresystem. He taught me exactly how to use the system and explained everything in detail as he completed the installation process. He was very clean (used shoe covers when in and out of the house) and was friendly with my dogs! Sevada initially came to assess the property for installment to give me a quote. He was a great and explained everything thoroughly! I highly recommend them.

    We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

    Alarm Services Plus - securitysystems - Updated May 2026

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