Paul is a great communicator and very patient, answered all of my questions, and makes himself…read moreavailable for even more questions. Installed my system quickly and made it easy to understand. Thanks Paul!

Paul from protection alarms assisted me. He answered all of my questions thoroughly. He is very…read moreknowledgeable and genuinely cares about his clients . Call him if you need an alarm system

Aaron and Alex have been amazing. They installed a new system and all new cameras and integrated…read moreeverything seamlessly. They went above and beyond in every conversation, taking extra time to answer all of my questions at every stage of the process. I could not have asked for a better experience and feel very lucky that I connected with them. Can't recommend them highly enough.

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

After striking out everywhere else trying to find someone who could work on my 25 year old…read moreautomotive locks, I decided to give this shop a shot and walked in on a random day. I was talking with Shiloh about what I needed when Rich overheard and immediately knew they had exactly the right parts, ones they'd been holding onto in a box for over a decade, just waiting for the right job. They stayed after hours and fixed every lock. Truly impressive knowledge, care, and service. Highly recommend!

Very kind and helpful staff! Their new location has so much more home security options on top of…read morekeys!!

Five stars for Grant! We had already been doing our research and looking into different home…read moresecurity systems, but we weren't sure which company to go with. When Grant came by our home to talk to us about ADT, we were interested in hearing what he had to offer, and we're so glad we took the time to speak with him. Grant was friendly, knowledgeable, and easy to talk to. He took the time to explain everything, answer our questions, and help us figure out what made sense for our home. We never felt rushed or pressured, which we really appreciated. The whole experience felt comfortable and straightforward, and we felt good about our decision. If you're considering ADT, I highly recommend asking for Grant! He made the whole experience easy and comfortable, and we'd happily recommend him to our friends and family.

Very thorough and a great deal! Sales rep was very kind and solution oriented! Quick service!read more

I put a positive review on here almost three years ago when my system was new and I am just as…read moresatisfied with it as I was then. There has never been a fault in my camera setup in these three years. The reason I write again is that we replaced our laptop computers this year, and needed service to help set the software up. The company runs lean, and they do not have a normal "help desk" when you call, so you don't always get an answer or help immediately, but I still give them five stars because they care about your experience with this and they make up for it once you get their highly competent technician on your case. Joe set up the software on two computers in only a couple of minutes and it feels like these cameras are sturdy and will continue running through at least a few generations of computers. If I ever want more coverage or upgrades, I would stay with this service.

Joe and his team are the very best professional security installers I've had the pleasure to work…read morewith! Joe is honest, skillful, respectful and above all dependable! They show up on time and his prices are always fair! I highly recommend!!!!

Here's a polished version suitable for a review:…read more I'm rebuilding my home in Altadena and realized at the last minute--right before we closed up the walls--that I hadn't run any coax, Cat 6, or wiring for home entertainment speakers. I was in a serious time crunch and needed help fast. After calling a few companies, Tony immediately understood the urgency. He showed up that same night after finishing his other jobs, brought a crew, and got everything completed before the walls were closed. The quality of the work was excellent, the installation was clean and professional, and the pricing was very competitive. I highly recommend Tony to anyone looking for quality low-voltage wiring, networking, or home entertainment installation work.

They responded in a very timely manner. Very professional, extremely good communication.read more

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

I was going to go with these guys until the price quoted on site went up 50% when I wanted it in…read morewriting. He was also wobbly when I asked how long the install would take which would affect the price ("it depends"). I didn't need it carved in stone when the guy came to the house, but I think that after I walked him through the house he decided we could afford more - and this was the owner, not some sales guy. I guess he thought I was stupid, but I'm getting more quotes now.

We requested service from Valley alarms yesterday and they scheduled Rick the service guy to come…read moretoday. He gave me a 30 minute call before he got here and showed up and was courteous. He fixed my alarm and did a great job and I would definitely recommend them.

Great and efficient Technician was very nice and showed me some helpful tips for keeping things…read moreoperating well.

Great service at a great price! The whole process was super quick, and the staff were genuinely…read morefriendly and attentive. Such a smooth experience. Highly recommend!

The owner is David, a wonderful person! His company quotes are way above others for my intercom…read moresystem. Also I needed a lock replacement after 4 days they told me there still working on it. I then called another company. I had my lock replaced within hours the same day. I

I had an excellent experience with Karim and Antonio. From the very beginning, they were…read moreprofessional, knowledgeable, and incredibly helpful. They took the time to walk me through the best placement options for my Ring cameras, explaining the pros and cons of each location to ensure I would get the best coverage and security for my property. Their installation work was top-notch: clean, efficient, and done with great attention to detail. Karim followed-up and made sure everything was working properly. I highly recommend them!

We were having issues with the camera system at our restaurant in Chatsworth and came across Karim…read moreat High Def Solutions on Yelp. From start to finish, it was a great experience! Karim was able to accommodate an early appointment, quickly diagnosed the issue with our DVR, and helped me find a suitable replacement. He handled the installation and even took the extra time to walk me through the new system to make sure I was comfortable using it. What stood out most was his honesty and professionalism. His labor pricing was very reasonable, and I never once felt pressured into purchasing anything unnecessary. It's refreshing to work with someone who genuinely wants to help rather than upsell you. Overall, a fantastic experience! I'll definitely be reaching out to Karim for any future camera system needs and wouldn't hesitate to recommend him to other business owners. Thanks again, Karim!